Base London Reviews

Name: Base London
Address: Base London, 4-6 Buckingham Court, Loughton, Essex
Rating: 4.65

4.7 Rating 838 Reviews

91 %

of reviewers recommend Base London

4.7

Based on 838 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

Visit Website

Phone:

07414959095

Email:

steve.rolls@baselondon.co.uk

Location:

Base London,
4-6 Buckingham Court,
Loughton
Essex
IG10 2QZ

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Base London 5 star review on 14th June 2025

Fadhel Home Fadhel Home

Base London 5 star review on 2nd May 2025

Satish Kumar Bhavigadda

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Excellent footwear”

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Posted 1 year ago

“Good quality Comfortable Not expensive”

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Posted 1 year ago

“I have been wearing Base London shoes for several years”

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Posted 1 year ago

“Exemplary service. From order to delivery Base London have been a pleasure to buy from. We have already recommended Base as the shoes are smart,well made and the quality top notch !”

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Posted 1 year ago

“I ordered a pair of shoes on 17th December. Some time later I received what I thought was Tracking information - but sadly no - it was a link to another shopping platform. When no shoes arrived last week I contacted Base London and was told: "I have raised an investigation with Global-E, as soon as I have confirmation I will let you know. Please allow up to a week for further answers.' I have no idea what Global E means and they said it may take a week to get me further information!. Instead of just sending me another pair of shoes - they want me to wait another week - for further information. Very poor service from a well known brand I have purchased many times.”

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Posted 1 year ago

“Good quality and prompt delivery.”

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Posted 1 year ago

“Your returns service I found to be excellent, just a shame you couldn’t offer boots in a wider G fitting.”

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Posted 1 year ago

“Great company’s, shoes came as expected, when expected all round very happy defo use again.”

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Posted 1 year ago

“Fast delivery, great quality, good price”

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Posted 1 year ago

“Excellent price and quality fast delivery a happy and satisfied customer”

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Posted 1 year ago

“Good to deal with, high quality shoes, just a tad too tight for my feet. Dealt with my return very quickly.”

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Posted 1 year ago

“Quick despatch”

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Posted 1 year ago

“Easy to order on line, delivery was as stated. Will use again.”

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Posted 1 year ago

“Serious and professional Wide and contemporary range with creative design”

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Posted 1 year ago

“Efficient and easy order process”

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Posted 1 year ago

“Provide great, quality shoes at a good price.”

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Posted 1 year ago

“Very quick delivery”

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Posted 1 year ago

“Good company. Quick delivery.”

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Posted 1 year ago

“A good company I’ve purchased Base shoes from when sold in Debenhams. The good old days.”

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Posted 1 year ago

“Prompt and as described”

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Posted 1 year ago

Base London is rated 4.7 based on 838 reviews