Base London Reviews

Name: Base London
Address: Base London, 4-6 Buckingham Court, Loughton, Essex
Rating: 4.65

4.7 Rating 838 Reviews

91 %

of reviewers recommend Base London

4.7

Based on 838 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

Visit Website

Phone:

07414959095

Email:

steve.rolls@baselondon.co.uk

Location:

Base London,
4-6 Buckingham Court,
Loughton
Essex
IG10 2QZ

Write Your review

Tell us how Base London made you happy

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

Whats your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Base London 5 star review on 14th June 2025

Fadhel Home Fadhel Home

Base London 5 star review on 2nd May 2025

Satish Kumar Bhavigadda

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I've had plenty of boots from Base before, but never had this trouble.”

Helpful Report

Posted 1 year ago

“Really good to know about Base London it is soo convenient and the delivery service is great”

Helpful Report

Posted 1 year ago

“No issues here - consistently excellent service.”

Helpful Report

Posted 1 year ago

“Quick, good value, easy return to get a larger size.”

Helpful Report

Posted 1 year ago

“always great service”

Helpful Report

Posted 1 year ago

“Love You products Keep it Up”

Helpful Report

Posted 1 year ago

“Base makes great quality products and delivery was really quick”

Helpful Report

Posted 1 year ago

“Would certainly purchase more shoes if the styles were changed. Shoe styles available appear slightly dated. Would like to see some “Light Tan” square / pointed toe dress shoes, also black dress toe cap styles would be welcome !”

Helpful Report

Posted 1 year ago

“Excellent quality and service”

Helpful Report

Posted 1 year ago

“Base shoe company, always a prompt and fast delivery. ten out of ten”

Helpful Report

Posted 1 year ago

“Nowhere to make a review on the site, nowhere obvious to contact anyone about the quality of the shoes. Shipped quickly though so at least there’s that.”

Helpful Report

Posted 1 year ago

“Great quality and design. Attention to details.”

Helpful Report

Posted 1 year ago

“Excellent company, excellent products and excellent value”

Helpful Report

Posted 1 year ago

“I found the website whilst looking on John Lewis.”

Helpful Report

Posted 1 year ago

“Nice product and comfortable to wear”

Helpful Report

Posted 1 year ago

“Base London were fantastic. The shoes started to come away at the sole within the first month and the issue was resolved within in a couple of emails with new shoes shipped out before I even knew I was getting replacements. Very good customer service”

Helpful Report

Posted 1 year ago

“This is the first time I have purchased footwear from Base London. Delivery was very prompt.”

Helpful Report

Posted 1 year ago

“Had to return a pair that was slightly too small and it could not have been easier. Free and fast without hassle or stress. Very good company for an customer to use”

Helpful Report

Posted 1 year ago

“Best so far …”

Helpful Report

Posted 1 year ago

“Excellent service”

Helpful Report

Posted 1 year ago

Base London is rated 4.7 based on 838 reviews