Base London Reviews

Name: Base London
Address: Base London, 4-6 Buckingham Court, Loughton, Essex
Rating: 4.65

4.7 Rating 838 Reviews

91 %

of reviewers recommend Base London

4.7

Based on 838 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

Visit Website

Phone:

07414959095

Email:

steve.rolls@baselondon.co.uk

Location:

Base London,
4-6 Buckingham Court,
Loughton
Essex
IG10 2QZ

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Base London 5 star review on 14th June 2025

Fadhel Home Fadhel Home

Base London 5 star review on 2nd May 2025

Satish Kumar Bhavigadda

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“First time purchase from Base London and very happy indeed. Great selection and quality. Fast delivery was much appreciated. Will be shopping again. Many thanks.”

Helpful Report

Posted 11 months ago

“Is ok. Feels way too big for the size. My feet are floating around.”

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Posted 11 months ago

“Great shoes and very durable for casual and business use.”

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Posted 11 months ago

“Fantastic service”

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Posted 11 months ago

“my favorite company for everyday but also good shoes. I love it and I have over 10 pairs”

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Posted 11 months ago

“Efficient”

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Posted 11 months ago

“I have now purchased a number of pairs of footwear, and the quality has been present in all of them. As for delivery, they are are extreely speedy!”

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Posted 11 months ago

“Have always been pleased with the purchases I've made from Base and continue to be so.”

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Posted 11 months ago

“Product arrived within 2 days of order as advertised”

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Posted 11 months ago

“Great products”

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Posted 11 months ago

“I just like Base shoes, they do the job at a sensible price”

Base London 5 star review on 31st January 2025

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Posted 11 months ago

“I've been buying Base shoes for several years. They are superb quality at a very reasonable price. Excellent customer services as well. Very easy to order online, and the returns process is equally straightforward should you need it. Very highly recommended.”

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Posted 11 months ago

“Fast delivery quality and value. Will be back for more!”

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Posted 11 months ago

“Not good experience”

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Posted 11 months ago

“Great service great shoes”

Base London 5 star review on 30th January 2025

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Posted 11 months ago

“Good products and good service, as ever!”

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Posted 11 months ago

“Quality mark”

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Posted 11 months ago

“Good service great price”

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Posted 11 months ago

“A loyal customer for years but the most recent purchase appears to be sub standard”

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Posted 11 months ago

Hi, Thank you for your review. We're sorry to see you have a faulty shoe. We can't see you have emailed our team regarding this however. Please drop us an email at support@baselondon.com and we can set up a replacement order for you.

Posted 11 months ago

“Took a survey and got 30% off, so I paid £50. Posted and delivered within 3 days. Very good service.”

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Posted 11 months ago

Base London is rated 4.7 based on 838 reviews