Base London Reviews

Name: Base London
Address: Base London, 4-6 Buckingham Court, Loughton, Essex
Rating: 4.65

4.7 Rating 838 Reviews

91 %

of reviewers recommend Base London

4.7

Based on 838 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

Visit Website

Phone:

07414959095

Email:

steve.rolls@baselondon.co.uk

Location:

Base London,
4-6 Buckingham Court,
Loughton
Essex
IG10 2QZ

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Base London 5 star review on 14th June 2025

Fadhel Home Fadhel Home

Base London 5 star review on 2nd May 2025

Satish Kumar Bhavigadda

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Best value for money in my opinion”

Base London 5 star review on 17th February 2025

Helpful Report

Posted 10 months ago

“Arrived couple of days before estimated, appearance exactly as in photo,quality excellent.”

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Posted 10 months ago

“High shipping cost, quick delivery though.”

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Posted 11 months ago

“i love this brand”

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Posted 11 months ago

“Good quality shoes with 5 star service.”

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Posted 11 months ago

“I’ll look at Base London probably once more for shoes, however, if I buy them and they also aren’t what I’m hoping they’ll be, I won’t buy from Base London again.”

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Posted 11 months ago

“Second pair of the same shoe. Customer service is great and I am very happy with the value for the price point.”

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Posted 11 months ago

“Quick to respond to purchase queries and the boots arrived quickly too.”

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Posted 11 months ago

“Excellent product and service”

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Posted 11 months ago

“I'm afraid these may be my last BASE shoes... having stuck with their brogues for the last 10 years, and at least a dozen pairs, something has changed in the shape and cut of the shoe that now makes them so uncomfortable that I simply can't wear them. A real pity as they do offer exceptional value.”

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Posted 11 months ago

“Simple to order & quick delivery. Products as described”

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Posted 11 months ago

“Used Base London in shops and on line, always seem to get affordable shoes with good quality.”

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Posted 11 months ago

“Base London sent the wrong item”

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Posted 11 months ago

“Would recommend”

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Posted 11 months ago

“I am usually a size 8 and the size 6 shoes were too large to wear without a sock”

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Posted 11 months ago

“Base London always produce Quality footwear that is 'hard-wearing. Fully Satisfied with their product”

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Posted 11 months ago

“You get what you see in the picture. Quick delivery time and quality footware.”

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Posted 11 months ago

“BASE London never fail to turn orders around promply with fast, convenient delivery and importantly good secure packaging in a box which is great to keep for the wardrobe !”

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Posted 11 months ago

“Good company to deal with and would definitely use them again”

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Posted 11 months ago

“Quick response and delivery”

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Posted 11 months ago

Base London is rated 4.7 based on 838 reviews