Bathrooms And Showers Direct Reviews

Name: Bathrooms And Showers Direct
Address: Unit 16, Lumina Way, Enfield, Unit 16, Lumina Way, Enfield, London Borough of Enfield
Rating: 4.84

4.8 Rating 2,235 Reviews

97 %

of reviewers recommend Bathrooms And Showers Direct

4.8

Based on 2,235 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Bathrooms And Showers Direct:

Bathrooms and Showers Direct (BASD) has been established as an internet trading company since 2001 and is well respected within the industry.

We aim to provide knowledge, experience and excellent customer service as well as great products.

We hold a huge amount of stock at our warehouses, all ready to service orders immediately. In most cases, your order will be dispatched the same day.

We are a leading supplier of toilets, basins, baths, showers, taps, heated towel rails, shower pumps, macerators, bathroom accessories, extractor fans, kitchen mixers, bathroom furniture, shower enclosures, shower trays, boilers and all bathroom equipment.

We stock guaranteed high quality products from Ideal Standard, Armitage Shanks, Stuart Turner, Salamander, Grohe, Mira, Saniflo, Aqualisa and other leading manufacturers.

We always have a wide range of well know brands under our special offers section.

Visit Website

Phone:

020 7697 3188

Email:

Info@BathroomsAndShowersDirect.co.uk

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Bathrooms And Showers Direct 5 star review on 25th January 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Great after care service, Thank you so much!”

Helpful Report

Posted 9 months ago

“Excellent. As described, really fast delivery within 48 hours.”

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Posted 9 months ago

“The sanitary wear I ordered took over 2 weeks to come from the supplier. When it arrived alarm bells rang as the packaging was wrong and the contents instead of a single piece sounded like an open bag of stones rattling around. The delivery driver said he couldn't return it if I opened the carton. Result - Still no sanitary wear. Verdict - Shoddy. I will avoid this vendor even with their competative price.”

Helpful Report

Posted 9 months ago

Good Morning Jeffrey, I am sorry to learn that your order with us was badly damaged by DPD. When you placed your order, we did advise that the despatch would be within 10 working dayswhich I believe we met. With sanitary ware we try where possible to leave the manufacturer's packing intact, but we do on occasion open the box to add additional protection. Sadly that failed on this occasion. Having read your email, thank you for the information about the Roca box, I will pass on your comments that this is not as sturdy as for previous purchases. As you can appreciate we send out a lot of china products and the level of damages in transit are very small, often what does get damaged is down to poor handling by the delivery driver as we do ensure everything we send it adequately packed. Please accept my sincere apologies that your shopping experience with us has not been a positive one. Regards Becky Ellis Customer Service Manager BASD

Posted 9 months ago

“Excellent product and service at reasonable price. I ordered my toilet seat and it was delivered the next day .Would buy again. Thank you .”

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Posted 9 months ago

“Product as described and fitted well. Fast delivery thanks.”

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Posted 9 months ago

“Excellent service, order arrived promptly. Unfortunately I had made a mistake with the purchase, but the return process was quick and efficient and I was refunded in two days on receipt of the returned item. Exemplary customer service.”

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Posted 9 months ago

“Correct item arrived within a few days. No issues.”

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Posted 9 months ago

“Easy to peruse the website and select what you're looking for.”

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Posted 9 months ago

“Ordered things for a complete bathroom renewal, everything was easy to find, and promptly delivered. Very happy with the service, can only recommend.”

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Posted 9 months ago

“Arrived on time and well packed”

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Posted 9 months ago

“Great price and quick delivery.”

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Posted 9 months ago

“Ordered a loo seat it arrived on time and was what we expected. Good service and good value with competitive prices . Will use again”

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Posted 9 months ago

“As described and arrived as expected”

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Posted 9 months ago

“Quick delivery and reasonable prices”

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Posted 9 months ago

“Great price and rapid delivery - many thanks.”

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Posted 9 months ago

“1st class service, next day delivery”

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Posted 9 months ago

“Delivery as requested. Satisfied with items ordered and delivered. Deliverer carried bulky/heavy item up 3 flights of stairs which was very good of him.”

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Posted 9 months ago

“Order delivered in good time and was extremely well wrapped.”

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Posted 9 months ago

“Nice job 👍”

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Posted 9 months ago

“Order arrived within 2 days, expertly packaged - very pleased with service”

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Posted 9 months ago

Bathrooms And Showers Direct is rated 4.8 based on 2,235 reviews