Bathrooms And Showers Direct Reviews

Name: Bathrooms And Showers Direct
Address: Unit 16, Lumina Way, Enfield, Unit 16, Lumina Way, Enfield, London Borough of Enfield
Rating: 4.84

4.8 Rating 2,248 Reviews

97 %

of reviewers recommend Bathrooms And Showers Direct

4.8

Based on 2,248 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Bathrooms And Showers Direct:

Bathrooms and Showers Direct (BASD) has been established as an internet trading company since 2001 and is well respected within the industry.

We aim to provide knowledge, experience and excellent customer service as well as great products.

We hold a huge amount of stock at our warehouses, all ready to service orders immediately. In most cases, your order will be dispatched the same day.

We are a leading supplier of toilets, basins, baths, showers, taps, heated towel rails, shower pumps, macerators, bathroom accessories, extractor fans, kitchen mixers, bathroom furniture, shower enclosures, shower trays, boilers and all bathroom equipment.

We stock guaranteed high quality products from Ideal Standard, Armitage Shanks, Stuart Turner, Salamander, Grohe, Mira, Saniflo, Aqualisa and other leading manufacturers.

We always have a wide range of well know brands under our special offers section.

Visit Website

Phone:

020 7697 3188

Email:

Info@BathroomsAndShowersDirect.co.uk

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Bathrooms And Showers Direct 5 star review on 25th January 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Ordered flush buttons wich turned promptly can't knock these guys they deliver every time.5*****”

Helpful Report

Posted 1 year ago

Hi Less, Thanks for leaving a review, I can't see that you have raised this with us yet? I have tracked your order and it was delivered on September 2nd. The DPD tracking info shows a scan right outside the address you provided. We sent your order in a white recycled box with a red and black logo on the end. Can I please ask you to check if you have this box, if not I can send you proof of delivery and we can take it up with DPD if needed. Please let me know by email. Kind Regards Becky Ellis Customer Service Manager BASD

Posted 1 year ago

“First order with this company, pleased with every part of order, only a small part but quick delivery had shower back in use within 4 days. Kept in touch on every stage from ordering to delivery.”

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Posted 1 year ago

“Product I ordered had a minor manufacturing fault. Bathrooms and Showers Direct sorted the issue out immediately and without fuss. Will definitely use again.”

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Posted 1 year ago

“Excellent service and extremely speedy delivery.”

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Posted 1 year ago

“Delivery arrangements went well and I was kept up-to-date on the timetable with the order arriving within half an hour of the stated time.”

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Posted 1 year ago

“Very fast delivery, excellent service, no hassle. Very happy.”

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Posted 1 year ago

“The item was well priced, delivery was quick, and I received exactly what was ordered.”

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Posted 1 year ago

“First time buying from Bathrooms and Showers direct and we will certainly do so again. Really impressive response time and communication, attractive prices and remarkably quick delivery. Well done!”

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Posted 1 year ago

“Good price and excellent delivery times”

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Posted 1 year ago

“Excellent service”

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Posted 1 year ago

“Advertised as soft close, its not. Screw length too small so cannot be fitted. Email to company to ask for assistance has been ignored. Wrong product and poor service from the company.”

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Posted 1 year ago

Good morning Paul, I am sorry to hear you are having problems fitting your toilet seat. I have been unable to find any email correspondence from you, so would appreciate you getting in touch. The seat you ordered is a soft close version, however the hinges are a newer version and will not fit if you are attempting to fit the seat to current fixings. Please try the fixings that came with the new seat and let us know if you are still having problems. regards Becky Ellis Customer Service Manager BASD

Posted 1 year ago

Hi Paul We still haven't heard from you. Please get in touch so we can help resolve this for you. Regards Becky Ellis Customer Service Manager BASD

Posted 1 year ago

Customer had ordered the wrong seat

Posted 1 year ago

“Very prompt service. Delivery next day.”

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Posted 1 year ago

“My goods were of high quality, delivered on time and a reasonable price. I will definitely be using them again soon !”

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Posted 1 year ago

“The parts I ordered took a bit longer than I was expecting, but I was kept well informed of status & progress.”

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Posted 1 year ago

“Easy ordering and good website. Customer service exemplary.”

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Posted 1 year ago

“Delivered early, excellent service”

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Posted 1 year ago

“My order was delivered efficiently and in good time. The product was as exactly as described. I would not hesitate in ordering from this company in the future.”

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Posted 1 year ago

“Excellent service and quick service. Good value compared to Roca.”

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Posted 1 year ago

“No delay in processing my order Was delivered at time that was stated”

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Posted 1 year ago

“Easy ordering process, competitive prices and prompt delivery”

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Posted 1 year ago

Bathrooms And Showers Direct is rated 4.8 based on 2,248 reviews