Bathrooms And Showers Direct Reviews

Name: Bathrooms And Showers Direct
Address: Unit 16, Lumina Way, Enfield, Unit 16, Lumina Way, Enfield, London Borough of Enfield
Rating: 4.84

4.8 Rating 2,240 Reviews

97 %

of reviewers recommend Bathrooms And Showers Direct

4.8

Based on 2,240 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Bathrooms And Showers Direct:

Bathrooms and Showers Direct (BASD) has been established as an internet trading company since 2001 and is well respected within the industry.

We aim to provide knowledge, experience and excellent customer service as well as great products.

We hold a huge amount of stock at our warehouses, all ready to service orders immediately. In most cases, your order will be dispatched the same day.

We are a leading supplier of toilets, basins, baths, showers, taps, heated towel rails, shower pumps, macerators, bathroom accessories, extractor fans, kitchen mixers, bathroom furniture, shower enclosures, shower trays, boilers and all bathroom equipment.

We stock guaranteed high quality products from Ideal Standard, Armitage Shanks, Stuart Turner, Salamander, Grohe, Mira, Saniflo, Aqualisa and other leading manufacturers.

We always have a wide range of well know brands under our special offers section.

Visit Website

Phone:

020 7697 3188

Email:

Info@BathroomsAndShowersDirect.co.uk

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Bathrooms And Showers Direct 5 star review on 25th January 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Exactly the same as old damaged one works well and was easy to fit”

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Posted 11 months ago

“Item as expected, clear delivery information. I would buy from here again.”

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Posted 1 year ago

“Despite checking the sizes - It did not fit my Armatage Shanks toilet. I bought the same model as the W/C bowl, Sandringham. Waste of money.”

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Posted 1 year ago

Good Morning Philip, I am sorry to see that you felt the need to leave us a one star service review because the seat didn't fit your pan. Armitage Shanks do many toilet seats and had you reached out to us before ordering, we would have been able to advise which toilet seat would fit. I have also been unable to find any contact from you after the seat was delivered. We can identify most toilet seats with photos of the toilet pan. Unlike many companies, if the seat has not been fitted and the hinge pack not opened, we will accept the seat back from you. If you are in a position to return the seat, please let us know. If we can help in any way, please reply to your order confirmation email. Kind Regards Becky Ellis Customer Service Manager BASD.

Posted 1 year ago

“Toilet push delivered next day good service good price”

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Posted 1 year ago

“All good no complaints”

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Posted 1 year ago

“My item was delivered on the day & time advised . The item was exactly what I needed.”

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Posted 1 year ago

“Just Trays Fusion JT40 Shower Tray Waste Chrome. Total 'waste' of money. The product was well made but it had a design flaw. On initial assembly, the distance from the underside of the 'upper assembly' (the threaded flanged part inserted in the upper face of the shower tray), to the upper face of the lower seal on the bottle trap, (placed on the underside of the shower tray) is only 20mm. The same thickness as the shower tray. Even with pressure to compress the seal, the internal & external threads between the 2 components would not mate. Unfortunately I did not do a dry run & applied mastic. So the part could not be returned as new. Lessons. Initial assemble without mastic. Buy at your local plumbers merchant so you can 'try before you buy.'”

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Posted 1 year ago

Good Morning Mel, I can see you left a review about a product rather than service as we request. I am sorry to learn that you have had a problem with the shower waste, I can't see that we have had any correspondance from you to discuss the problem. If it was a faulty one, we would always look to resolve the issue. Just Trays do a number of wastes and as you didn't get the tray from us, I am unable to confirm if you purchased the correct one. Please reach out to us on email at info@bathroomsandshowersdirect.co.uk so we can discuss this with you. If there is a fault with the waste, we will of course look to replace this for you. Please let us know which tray you have. Hopefully we can change the 2 stars into at least 4. Regards Becky Ellis Customer Service Manager BASD.

Posted 1 year ago

“Best price i could find and fast delivery!”

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Posted 1 year ago

“Delivery was on time. Product well packaged.”

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Posted 1 year ago

“Excellent service and good value products. The item I wanted was not in stock but I was kept informed of progress throughout and it was delivered ahead of anticipated delivery date. Recommended and I will happily use the company again”

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Posted 1 year ago

“I have ordered a few times from here. Great service.”

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Posted 1 year ago

“Perfect. AAA*”

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Posted 1 year ago

“Excellent service, good price and very fast delivery.”

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Posted 1 year ago

“Perfect - exactly what I need and absolute fab service. Thank you”

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Posted 1 year ago

“Great service. My order arrived on time, well packaged and right first-time. Thank you.”

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Posted 1 year ago

“Genuine part with correct fittings and at a price better than anywhere else. Very happy with the service I received.”

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Posted 1 year ago

“Easy order and quick delivery. Good service”

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Posted 1 year ago

“Good price, and great after sales service!”

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Posted 1 year ago

“Unsure if I was buying the correct product but it was very well described and fitted perfectly delivered promptly with followup communication very pleased 😀”

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Posted 1 year ago

“Really easy to deal with and lots of updates. Customer service was really good and speedy”

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Posted 1 year ago

Bathrooms And Showers Direct is rated 4.8 based on 2,240 reviews