Bathrooms And Showers Direct Reviews

Name: Bathrooms And Showers Direct
Address: Unit 16, Lumina Way, Enfield, Unit 16, Lumina Way, Enfield, London Borough of Enfield
Rating: 4.84

4.8 Rating 2,248 Reviews

97 %

of reviewers recommend Bathrooms And Showers Direct

4.8

Based on 2,248 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Bathrooms And Showers Direct:

Bathrooms and Showers Direct (BASD) has been established as an internet trading company since 2001 and is well respected within the industry.

We aim to provide knowledge, experience and excellent customer service as well as great products.

We hold a huge amount of stock at our warehouses, all ready to service orders immediately. In most cases, your order will be dispatched the same day.

We are a leading supplier of toilets, basins, baths, showers, taps, heated towel rails, shower pumps, macerators, bathroom accessories, extractor fans, kitchen mixers, bathroom furniture, shower enclosures, shower trays, boilers and all bathroom equipment.

We stock guaranteed high quality products from Ideal Standard, Armitage Shanks, Stuart Turner, Salamander, Grohe, Mira, Saniflo, Aqualisa and other leading manufacturers.

We always have a wide range of well know brands under our special offers section.

Visit Website

Phone:

020 7697 3188

Email:

Info@BathroomsAndShowersDirect.co.uk

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Bathrooms And Showers Direct 5 star review on 25th January 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Toilet delivered within estimated timeframe. Well packed and undamaged on delivery.”

Helpful Report

Posted 2 years ago

Thank you for your 5 star rating of Bathrooms And Showers Direct! We really appreciate the kind words about our items and fast delivery. We're glad you were satisfied with your experience and look forward to your next visit! BASD Customer service

Posted 2 years ago

“Excellent service & prices for a quality product. Ordered a Duravit Starck 3 toilet seat at a competitive price and received it promptly in a secure package via DHL. Highly recommended!”

Helpful Report

Posted 2 years ago

Thank you for your 5 star review! We are happy you thought our prices were competitve and you recieved your order in a sufficient amount of time! I am glad you found our service great and we hope to be sseeing you again! :) BASD Customer Service

Posted 2 years ago

“Really good customer service - regular updates on progression of order”

Helpful Report

Posted 2 years ago

Thank you for your 4 star review! We try to keep our customers updated and informed on their order as much as possible. We appreciate your review greatly BASD Customer Service

Posted 2 years ago

“Clear website, easy directions and prompt attention on delivery. The toilet seat was fitted yesterday but I had not appreciated that the metal hinges were not symmetrical and perhaps the instructions could’ve pointed out that the seat could be moved forward by my reversing the position where they were placed. I hope that makes sense, but that is no reflection on your service”

Helpful Report

Posted 2 years ago

“Speedy and helpful assistance sourcing a part that I had been unable to find elsewhere. Great service”

Helpful Report

Posted 2 years ago

Thank you for your 5 star review! We are always happy to help no matter what the query! I am glad you found our service great and we hope to be sseeing you again! :) BASD Customer Service

Posted 2 years ago

“Very straightforward to deal with and a swift and efficient delivery. Very pleased with the product”

Helpful Report

Posted 2 years ago

Thank you for your 4 star review! It is greatly appreciated and we hope that next time will be upto your standards and achieve a 5 with you :) BASD Custmer Service

Posted 2 years ago

“Very quick and efficient service on the whole.”

Helpful Report

Posted 2 years ago

Thank you for your 4 star review! I am glad you found our service to be quick and efficient. Hopefully next time we can achieve a 5 with you! BASD Customer Service

Posted 2 years ago

“Initially, there was a little hiccup with delivery, as the website stated one thing but once I'd placed the order the delivery time had increased. However they were very helpful and efficient, and managed to get our delivery to us quicker than the stated time, as we needed it the same week. Very happy customer and the products were also the most competitively priced!”

Helpful Report

Posted 2 years ago

“Everything fine apart from time taken”

Helpful Report

Posted 2 years ago

Thank you for your 4 star review. I can see that we did deliver this within the 10 working days lead time quoted. Generally any items that we have in stock are delivered within 24 to 48 hours. We do try to be as clear as possible on our website. BASD Customer Service

Posted 2 years ago

“All worked like clockwork arriving quicker than expected.”

Helpful Report

Posted 2 years ago

Thank you for your review! I am glad everything was a good and easy process for you and your item was quicker than expected! BASD Customer Service

Posted 2 years ago

“Very helpful indeed. Had a query with my order (there was nothing wrong with any aspect of my purchase- arrived on time was packaged well and priced competitively) but the model of toilet seat had changed in design and I was nervous it was the wrong part.I spoke online to a gentleman and for once spoke to a human being. He was knowledgeable courteous and confirmed my query instantly. Well done indeed I recommend.”

Helpful Report

Posted 2 years ago

Thank you for your 5 star review! I am glad you was able to speak to somebody online and they were able to help you! We are always happy to help. I am glad that your order was flawless and you found our prices to be competetive. BASD Customer Service

Posted 2 years ago

“Excellent communication from ordering to delivery. Very competitive price.”

Helpful Report

Posted 2 years ago

Thank you for your 5 star review! I am glad you found our communication to be of an excellent standard and our prices to be competitive! BASD Customer Service

Posted 2 years ago

“The order process was straightforward and delivery was as scheduled. We did need to clarify the part number with the office before completing the order after that the process worked well.”

Helpful Report

Posted 2 years ago

Thank you for your 4 star review! We are glad the process was straightforward and your delivery worked for you! We are always happy to help regarding any queries you may have. Many Thanks BASD Customer Service

Posted 2 years ago

“Excellent service correct part sent as ordered well packaged and protected would have liked the delivery a lot sooner”

Helpful Report

Posted 2 years ago

Thank you for your 4 star review! Your review is valued and appreciate. I am glad you found the service and packaging of your standards. We can see that your order was placed after 1pm and it was delivered on the next day delivery as standard. BASD Customer Service

Posted 2 years ago

“Excellent service, item well packaged and delivered on time. Thank you”

Helpful Report

Posted 2 years ago

Thank you so much for your 5 star review! Your review is valued and appreciated majorly. I am glad you found the service, packaging and delivery to be of your standards. BASD Customer Service

Posted 2 years ago

“Very good service and very easy to deal with. Great value for money”

Helpful Report

Posted 2 years ago

Thank you so much for your 5 star review! It is appreciated greatly and we are delighted that you are happy with your order. I'm glad you found your value for money to be good. BASD Customer Service

Posted 2 years ago

“Items as described, delivered very promptly at a competitive price. My experience was faultless. Would shop here again if I have need.”

Helpful Report

Posted 2 years ago

Thank you so much for your 5 star review! It is appreciated greatly and we are delighted that you are happy with your order. We look forward to doing buisness with you again! BASD Customer Service

Posted 2 years ago

“Solid product great price. Delivered safely and on time. Thanks”

Helpful Report

Posted 2 years ago

Thank you for your 5 star review! It is greatly appreciated by all those at bathrooms and showers direct. I'm glad your delivery was upto your standards and we hope to hopefully do buisness with you again soon. BASD Customer Service

Posted 2 years ago

“Very efficient service and speedy delivery”

Helpful Report

Posted 2 years ago

Thank you so much for your 5 star rating! It was a pleasure to do buisness with you. I am glad that we met your requirements! Thank you for choosing us. BASD Customer service

Posted 2 years ago

“Provided the spare part I needed to repair my shower. The part came with speedy delivery in a well packed box in perfect condition. Would use this company again.”

Helpful Report

Posted 2 years ago

Thank you so much for your 5 star rating of Bathrooms And Showers Direct! I am glad that we were upto your standards. Thank you again for choosing us. If you need any more help we are always happy to help BASD Customer service

Posted 2 years ago

Bathrooms And Showers Direct is rated 4.8 based on 2,248 reviews