Beauty Base Reviews

Name: Beauty Base
Address: Unit13, Space Business Park, Abbey Road, Park Royal, Unit13, Space Business Park, Abbey Road, Park Royal, London
Rating: 4.69

4.7 Rating 6,536 Reviews

93 %

of reviewers recommend Beauty Base

4.7

Based on 6,536 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Live Chat, Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5

Visit Website

Phone:

0208 963 5940

Email:

online@beautybase.com

Location:

Unit13, Space Business Park, Abbey Road, Park Royal,
Unit13, Space Business Park, Abbey Road, Park Royal
London
NW10 7SU

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Beauty Base 3 star review on 20th June 2022

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Product i purchased was on offer and at a very good price. Arrived in the post no problems at all. Genuine aftershave.”

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Posted 10 years ago

We are very glad you are happy with your purchase. Please do join our loyalty scheme for a discount on your next order. :)

Posted 10 years ago

“Great customer service fantastic product and a nice little surprise sample of another perfume thanks definitely worth the price”

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Posted 10 years ago

We are very glad you are happy with your purchase. Please do join our loyalty scheme for a discount on your next order. :)

Posted 10 years ago

“First time used Beauty Base, was little apprehensive but everything was great. Price was excellent, delivered very quickly and even gift wrapped my purchase for me. Very happy customer.”

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Posted 10 years ago

Thank you for your kind feedback Pamela. Please do join our loyalty scheme to receive a discount off your next order. :)

Posted 10 years ago

“Goods dispatched promptly, well packaged, and exactly as described.”

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Posted 10 years ago

Thank you for your kind feedback Paul Please do join our loyalty scheme to receive a discount off your next order. :)

Posted 10 years ago

“Excellent persoal service. Prompt and accurate”

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Posted 10 years ago

Thank you for your kind feedback Zakila. Please do join our loyalty scheme to receive a discount off your next order. :)

Posted 10 years ago

“Very pleased with the transaction and the speedy delivery”

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Posted 10 years ago

Thank you for your kind feedback Heather. Please do join our loyalty scheme to receive a discount off your next order. :)

Posted 10 years ago

“Great products,great value for money. Free samples & fast delivery what more could you ask for I love shopping beauty base.”

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Posted 10 years ago

Thank you for your kind feedback Jean. Please do join our loyalty scheme to receive a discount off your next order. :)

Posted 10 years ago

“I'm far from pleased with my purchase that arrived with one of the bottles half emplty because it had leaked in transit. i;'ve emailed a complaint and had to wait 24 hours for a response from the Customer Services team wherein i've been asked to return the package but no freepost label has been supplied so i've had to ask for one! I shan't be purchasing again from yourselves!”

Helpful Report

Posted 10 years ago

Hi, thank you for your review. We are sorry you are not happy with the service we provided however we did respond back within 24 hours. Our office is open from 9.30 - 5.30 and you're email was sent after 8pm. We did give you an option if you want a refund or to return the product back, once we had your response we would have sent the returns label if you wanted a refund. We do apologise for any inconvenience caused.

Posted 10 years ago

“Very pleased with the overall price, service & goods as described, would have no problem recommending Beauty base, will definitely use again.Many thanks, MW Berkshire”

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Posted 10 years ago

Thank you for your kind feedback Maurice. Please do join our loyalty scheme to receive a discount off your next order. :)

Posted 10 years ago

“Cheapest I found online for my chosen perfumes. Very quick dispatch and was very happy to find out I qualified for free delivery. Will definitely be returning!!!”

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Posted 10 years ago

Thank you for your kind feedback Emma. Please do join our loyalty scheme to receive a discount off your next order. :)

Posted 10 years ago

“Very good & efficient service, & pleasantly surprised as it was my first time.”

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Posted 10 years ago

Thank you for your kind feedback Bruce. Please do join our loyalty scheme to receive a discount off your next order. :)

Posted 10 years ago

“My third order with Beauty Base and as good as ever. This last order was in response to a promotional offer and the prices were so good it was hard to refuse! As usual, delivery and packaging were excellent and we are extremely pleased with the value and service. Highly recommended”

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Posted 10 years ago

Great! Thank you for your kind feedback Michael. Please do join our loyalty scheme to receive a discount off your next order. :)

Posted 10 years ago

“Excellent service! Great prices, easy ordering, and Wow! - Super FAST delivery!! Packaged very well and Beauty Base is the only company that sell my much loved perfume! Very impressed and will be buying again. Thank-you! :)”

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Posted 10 years ago

Ah great! Thank you for your kind feedback Sarah. Please do join our loyalty scheme to receive a discount off your next order. :)

Posted 10 years ago

“QUICK DESPATCH, VERY GOOD PRICE.”

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Posted 10 years ago

Hi A F. Please do join our loyalty scheme to receive a discount off your next order. :)

Posted 10 years ago

“Really good value for your money and arrived when stated. I will definately be using this company again and will be reccomending to friends and family.”

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Posted 10 years ago

Thank you for your kind feedback Carol Please do join our loyalty scheme to receive a discount off your next order. :)

Posted 10 years ago

“Ordered YSL Paris perfume great price and delivery was speedy”

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Posted 10 years ago

Hi Maureen. Please do join our loyalty scheme to receive a discount off your next order. :)

Posted 10 years ago

“Ridiculous to and fro via email regarding which country I placed my order from ! I confirmed multiple times that the order was placed in the UK, delivery was to a UK address and that payment was being made from a Uk account, but this wasn't good enough ! Eventually threatened to cancel my order and goods were despatched. Over a week after order was placed. Do not recommend and will not be using again.”

Helpful Report

Posted 10 years ago

Hi Stephen, we do apologise that you didn't have a great experience with Beauty Base but Unfortunately we can not dispatch any order that are flagged up our system until you confirm which country your order was placed. I'm sorry but we do this to protect our customers. I hope you're next experience with Beauty Base will be more pleasant.

Posted 10 years ago

“Excellent price, good packaging and prompt delivery. Free sample is a nice touch.”

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Posted 10 years ago

Thank you for your kind feedback Angela Please do join our loyalty scheme to receive a discount off your next order. :)

Posted 10 years ago

“Excellent, prompt service, my order was extremely well packaged and presented.”

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Posted 10 years ago

Hi Bradley, Please do join our loyalty scheme to receive a discount off your next order. :)

Posted 10 years ago

“No hassle from order to delivery”

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Posted 10 years ago

Thank you for your kind feedback David Please do join our loyalty scheme to receive a discount off your next order. :)

Posted 10 years ago

Beauty Base is rated 4.7 based on 6,536 reviews