Login
Start Free Trial Are you a business? Click Here

Beauty Base Reviews

4.7 Rating 6,536 Reviews
93 %
of reviewers recommend Beauty Base
4.7
Based on 6,536 reviews
Shipping & Delivery
Delivery Methods
Postal Service, Courier
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 94%
Accurate And Undamaged Orders
98%
Customer Service
Communication Channels
Live Chat, Email, Telephone
Queries Resolved In
Under An Hour
Customer Service
4.7 out of 5
Read Beauty Base Reviews
Visit Website

Phone:

0208 963 5940

Email:

online@beautybase.com

Location:

Unit13, Space Business Park, Abbey Road, Park Royal,
Unit13, Space Business Park, Abbey Road, Park Royal
London
NW10 7SU

Write Your review

Beauty Base 3 star review on 20th June 2022
Michelle Bruce
Beauty Base 5 star review on 14th June 2020
Beverly Gordon
Beauty Base 5 star review on 3rd June 2020
Baljeet Singh
Beauty Base 5 star review on 27th May 2020
Carla Barros
Beauty Base 1 star review on 2nd May 2020
Anonymous
Beauty Base 4 star review on 28th April 2020
Alan Howarth
Beauty Base 5 star review on 27th April 2020
Miki Vo
2
Anonymous
Anonymous  // 01/01/2019
Very good service, genuine authentic products, very impressed
Helpful Report
Posted 10 years ago
Thank you for using our service! Your satisfaction is our number one concern and we strive to stay reliable. You are our inspiration in doing our very best. :) Please join our Facebook/Twitter pages for information on latest offers and competition we have running.
Posted 10 years ago
Not at all happy. Ordered from you as you say you dispatch within 24 hours and I waited a week for it to arrive. Will not order from you again.
Helpful Report
Posted 10 years ago
Dear Sheila, You have placed the order on 2nd of January 2016 which was Saturday and over the weekends our office is closed, henceforth we couldn't process your order immediately. As stated on our website we need 24 hours for processing orders and then 3-5 working days for the actual delivery. You have received your order on 8th January 2016 which was still within the promised time frame. Hope this has clarified your query. Kindest Regards, Beauty Base Online
Posted 10 years ago
Item was as expected and was at a very good price. Delivery was fast and efficient. Would use this website again.
Helpful Report
Posted 10 years ago
Thank you for using our service! Your satisfaction is our number one concern and we strive to stay reliable. You are our inspiration in doing our very best. :) Please join our Facebook/Twitter pages for information on latest offers and competition we have running.
Posted 10 years ago
Great service, Great products ........I will be ordering again Many thanks
Helpful Report
Posted 10 years ago
Thank you for using our service! Your satisfaction is our number one concern and we strive to stay reliable. You are our inspiration in doing our very best. :) Please join our Facebook/Twitter pages for information on latest offers and competition we have running.
Posted 10 years ago
I am very happy with this product. I bought it from Beauty Base because they had it at a great price, the best of anywhere else in fact. I will look at this company again first when shopping online.
Helpful Report
Posted 10 years ago
Thank you for using our service! Your satisfaction is our number one concern and we strive to stay reliable. You are our inspiration in doing our very best. :) Please join our Facebook/Twitter pages for information on latest offers and competition we have running.
Posted 10 years ago
Goods were a bit slow in coming but as I ordered between Christmas and New a Year that was to be expected. Otherwise fine and I revived a free sample too, thanks!
Helpful Report
Posted 10 years ago
Thank you for using our service! We have received your order on the 26/12/2015 which was Saturday and our office was reopened after Christmas only on the 28/01/2015. Therefore, there were some delays with processing the orders for which we do apologize but we have received an unexpectedly high volume of orders and had to prioritize those ones first which were placed on the 24th and 25th December. Please join our Facebook/Twitter pages for information on latest offers and competition we have running.
Posted 10 years ago
Delivered intact. Good packaging. All arrived safely.
Helpful Report
Posted 10 years ago
Thank you for using our service! Your satisfaction is our number one concern and we strive to stay reliable. You are our inspiration in doing our very best. :) We always make sure our products are packed securely to avoid any damages. Please join our Facebook/Twitter pages for information on latest offers and competition we have running.
Posted 10 years ago
First class company who offer first class products at great prices, and do it all in a very courteous & polite manner. Absolutely " Top Notch " !
Helpful Report
Posted 10 years ago
Thank you for using our service! Your satisfaction is our number one concern and we strive to stay reliable. You are our inspiration in doing our very best. :) Please join our Facebook/Twitter pages for information on latest offers and competition we have running.
Posted 10 years ago
Website easy to navigate, very good service, prompt delivery, well packaged items. Highly recommended!
Helpful Report
Posted 10 years ago
Thank you for using our service! Your satisfaction is our number one concern and we strive to stay reliable. You are our inspiration in doing our very best. :) Please join our Facebook/Twitter pages for information on latest offers and competition we have running.
Posted 10 years ago
Really happy with my purchases . Great prices cheapest I'd found . Well packaged items , once I received the dispatched email delivery was quick . Thanks
Helpful Report
Posted 10 years ago
Thank you for using our service! Your satisfaction is our number one concern and we strive to stay reliable. You are our inspiration in doing our very best. :) Please join our Facebook/Twitter pages for information on latest offers and competition we have running.
Posted 10 years ago
fast delivery good items thank you
Helpful Report
Posted 10 years ago
Thank you for using our service! Your satisfaction is our number one concern and we strive to stay reliable. You are our inspiration in doing our very best. :) Please join our Facebook/Twitter pages for information on latest offers and competition we have running.
Posted 10 years ago
very quick and efficient service, ordered on boxing day and arrived on 31st december. half the price of anywhere else. very pleased.
Helpful Report
Posted 10 years ago
Thank you for using our service! Your satisfaction is our number one concern and we strive to stay reliable. You are our inspiration in doing our very best. :) Please join our Facebook/Twitter pages for information on latest offers and competition we have running.
Posted 10 years ago
Hadn't heard of this company before but it seemed to have had good reviews from everyone. The product was out of stock everywhere else at the fantastic price but Beauty Base still had it. I paid for it and it was literally at my door within two days. Thank you so much!
Helpful Report
Posted 10 years ago
Thank you for using our service! Your satisfaction is our number one concern and we strive to stay reliable. You are our inspiration in doing our very best. :) Please join our Facebook/Twitter pages for information on latest offers and competition we have running.
Posted 10 years ago
Haven't received item after 1 week. Says 3_5 days still nothing. Very disappointed would not use you again
Helpful Report
Posted 10 years ago
The products I ordered came when they said they would, so great it's a service. It's hard to find companies who do exactly what is expected with no no fuss.
Helpful Report
Posted 10 years ago
Thank you for using our service! Your satisfaction is our number one concern and we strive to stay reliable. You are our inspiration in doing our very best. :) Please join our Facebook/Twitter pages for information on latest offers and competition we have running.
Posted 10 years ago
My order has not even been dispatched yet but payed for it on the 26 th. Its now the 3rd of jan, still nothing!
Helpful Report
Posted 10 years ago
Excellent service. Parcel received on time for Christmas and packaged very well. Good job Beauty Base !!
Helpful Report
Posted 10 years ago
Thank you for using our service! Your satisfaction is our number one concern and we strive to stay reliable. You are our inspiration in doing our very best. :) Please join our Facebook/Twitter pages for information on latest offers and competition we have running.
Posted 10 years ago
BEAUTYBASE APPEARS TO BE ABLE TO SUPPLY NEUTROGENA PRODUCTS UNAVAILABLE FROM MY LOCAL PHARMACIST OR BOOTS. THE CONFIRMATION OF ORDER AND DELIVERY TIME BEING UNEXPECTEDLY PROMPT. I AM STILL AWAITING DELIVERY,WHICH IS TO BE EXPECTED AT THIS TIME OF YEAR. A DEFINITIVE LEVEL OF SERVICE CAN NOT BE EVALUATED CURRENTLY.
Helpful Report
Posted 10 years ago
Right product, quick delivery with no problems it doesn't get better !
Helpful Report
Posted 10 years ago
Thank you for using our service! Your satisfaction is our number one concern and we strive to stay reliable. You are our inspiration in doing our very best. :) Please join our Facebook/Twitter pages for information on latest offers and competition we have running.
Posted 10 years ago
My favourite perfume packaged well and arrived quickly
Helpful Report
Posted 10 years ago
Thank you for using our service! Your satisfaction is our number one concern and we strive to stay reliable. You are our inspiration in doing our very best. :) Please join our Facebook/Twitter pages for information on latest offers and competition we have running.
Posted 10 years ago
Beauty Base is rated 4.7 based on 6,536 reviews