Name: Beauty Base
Address: Unit13, Space Business Park, Abbey Road, Park Royal, Unit13, Space Business Park, Abbey Road, Park Royal, London
Rating: 4.69

“I am sorry to say that the body lotion I purchased from you smelled stale and not the usual perfume ! How long have you had it sitting on the shelf - must be very old to have lost its perfume! I am very disappointed as I bought six bottles as I was so pleased to have found a supplier of a lotion I have used for thirty years or more! What do I do now? Mary tame marytame@hotmail.co.uk”

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Posted 9 years ago

Hello, Having investigated this, these are within the time limits set but you can send these back if you are not happy with them by emailing us. Ingredients have changed a lot in the last couple of decades due to EU regulations. We are sorry for any inconvenience that this may have caused. Kind regards

Posted 9 years ago

“very good quality and price prompt delivery”

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Posted 9 years ago

Thank you for the nice feedback! Your satisfaction is our number one concern and we strive to stay reliable. :) Please join our Facebook/Twitter pages and subscribe to our newsletter for information on latest offers and competition we have running

Posted 9 years ago

“very good,like as expected,i recommend to my friends Roberto cavalli parfume gold for women”

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Posted 9 years ago

Thank you for the nice feedback! Your satisfaction is our number one concern and we strive to stay reliable. :) Please join our Facebook/Twitter pages and subscribe to our newsletter for information on latest offers and competition we have running

Posted 9 years ago

“Very good product and received in perfect condition. Very quick delivery”

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Posted 9 years ago

Thank you for the nice feedback! Your satisfaction is our number one concern and we strive to stay reliable. :) Please join our Facebook/Twitter pages and subscribe to our newsletter for information on latest offers and competition we have running

Posted 9 years ago

“Very quick prompt service.”

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Posted 9 years ago

Thank you for the nice feedback! Your satisfaction is our number one concern and we strive to stay reliable. :) Please join our Facebook/Twitter pages and subscribe to our newsletter for information on latest offers and competition we have running

Posted 9 years ago

“Excellent service and great quality at a reasonable price”

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Posted 9 years ago

Thank you for the nice feedback! Your satisfaction is our number one concern and we strive to stay reliable. :) Please join our Facebook/Twitter pages and subscribe to our newsletter for information on latest offers and competition we have running

Posted 9 years ago

“I bought this for a friend .They have been using this product for a long time they love this bath foam.First time I have used your firm Really pleased with the speedy delivery .thank you”

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Posted 9 years ago

Thank you for the nice feedback! Your satisfaction is our number one concern and we strive to stay reliable. :) Please join our Facebook/Twitter pages and subscribe to our newsletter for information on latest offers and competition we have running

Posted 9 years ago

“Fast delivery responded to questions well. Product were securely wrapped for delivery and arrived in perfect condition.”

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Posted 9 years ago

Thank you for the nice feedback! Your satisfaction is our number one concern and we strive to stay reliable. :) Please join our Facebook/Twitter pages and subscribe to our newsletter for information on latest offers and competition we have running

Posted 9 years ago

“I ordered this perfume after smelling it instore. I sprayed it a couple of times on my wrists instore and the smell was so strong that i could smell it on my jacket for days after. This was the reason why i bought it because of the lengevity of the scent. Its such a gorgeous unique perfume. So I ordered it online. Delievery was great, within 2 days, and packaged beautifully. However, when i received the perfume and sprayed it on my wrists, the staying power wasnt as good as the one i sprayed instore. I had another spray of it the next day on my neck and i felt that the scent just didnt stay on like it did with the bottle i sprayed instore. Im thinking maybe I received a bottle that is watered down or the testers instore are more concentrated?? Either way im not happy with this one. Like i said, its a beautiful perfume but maybe this isnt the real thing or perhaps old stock or its been watered down. Will be contacting customer service to see what they can do.”

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Posted 9 years ago

“Many thanks for your prompt delivery arrived earlier than estimate. Thanks also for the sample I may well be back to you about that later in the year. I would definitely recommend you to friends and family.”

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Posted 9 years ago

Thank you for the nice feedback! Your satisfaction is our number one concern and we strive to stay reliable. :) Please join our Facebook/Twitter pages and subscribe to our newsletter for information on latest offers and competition we have running

Posted 9 years ago

“Easy to order, quick dispatch and arrived when expected.”

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Posted 9 years ago

Thank you for the nice feedback! Your satisfaction is our number one concern and we strive to stay reliable. :) Please join our Facebook/Twitter pages and subscribe to our newsletter for information on latest offers and competition we have running

Posted 9 years ago

“it's a fake perfume! I paid £23.95 for Fake Jimmy choo perfume. The package is very cheap looking and its in a plastic bottle nothing like original! Have tried to ring and contact but no reply or call back. Not just a fake perfume but worst customer service. Would never purchase anything again from this website and will be telling everyone about the fake perfume site conning people!”

Helpful Report

Posted 9 years ago

As per conversation with you this morning we will be sending you a pre-paid label for to return your product, upon receipt you will be refunded. As discussed that we are fully Authorised Stockist of Jimmy Choo and as such our supply is 100% authentic. We are not open over the weekend and that is why you were not replied back to earlier and rest assured that your returned product will be sent to the UK supplier for inspection and as agreed we will revert back their findings to you.

Posted 9 years ago

“Very good service item as arrived quickly”

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Posted 9 years ago

Thank you for the nice feedback! Your satisfaction is our number one concern and we strive to stay reliable. :) Please join our Facebook/Twitter pages and subscribe to our newsletter for information on latest offers and competition we have running

Posted 9 years ago

“Great communication. Perfume came securely packed. Will be using this company again. Great bargains and with Christmas around the corner. 12 teenagers to buy for, bargains galore here”

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Posted 9 years ago

Thank you for the nice feedback! Your satisfaction is our number one concern and we strive to stay reliable. :) Please join our Facebook/Twitter pages and subscribe to our newsletter for information on latest offers and competition we have running

Posted 9 years ago

“After paying good hard earned money, received my "flash , Jimmy choo, " does not smell like the previous flash I've bought many times before, , so my question is... Is it real ?????”

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Posted 9 years ago

“Delivery was very quick very pleased with my order ( perfume)”

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Posted 9 years ago

Thank you for the nice feedback! Your satisfaction is our number one concern and we strive to stay reliable. :) Please join our Facebook/Twitter pages and subscribe to our newsletter for information on latest offers and competition we have running

Posted 9 years ago

“Quick and easy to use. Fast delivery :)”

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Posted 9 years ago

Thank you for the nice feedback! Your satisfaction is our number one concern and we strive to stay reliable. :) Please join our Facebook/Twitter pages and subscribe to our newsletter for information on latest offers and competition we have running

Posted 9 years ago

“Very fast delivery. I'm really happy with my purchase and it was a bargain too.”

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Posted 9 years ago

Thank you for the nice feedback! Your satisfaction is our number one concern and we strive to stay reliable. :) Please join our Facebook/Twitter pages and subscribe to our newsletter for information on latest offers and competition we have running

Posted 9 years ago

“Very quick service. Thank you”

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Posted 9 years ago

Thank you for the nice feedback! Your satisfaction is our number one concern and we strive to stay reliable. :) Please join our Facebook/Twitter pages and subscribe to our newsletter for information on latest offers and competition we have running

Posted 9 years ago

“Good communication. I received very quick my order. I will recommend to my friends this website.”

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Posted 9 years ago

Thank you for the nice feedback! Your satisfaction is our number one concern and we strive to stay reliable. :) Please join our Facebook/Twitter pages and subscribe to our newsletter for information on latest offers and competition we have running

Posted 9 years ago

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Live Chat, Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5

Beauty Base Reviews

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