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Beauty Base Reviews

4.7 Rating 6,527 Reviews

93 %

of reviewers recommend Beauty Base

Company Reviews

Product Reviews

4.7

Based on 6,527 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Live Chat, Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5

Visit Website

Phone:

0208 963 5940

Email:

online@beautybase.com

Location:

Unit13, Space Business Park, Abbey Road, Park Royal,
Unit13, Space Business Park, Abbey Road, Park Royal
London
NW10 7SU

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Beauty Base 3 star review on 20th June 2022

Beauty Base 5 star review on 14th June 2020

Beauty Base 5 star review on 3rd June 2020

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Beauty Base 1 star review on 2nd May 2020

Beauty Base 4 star review on 28th April 2020

Beauty Base 5 star review on 27th April 2020

2

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“My order arrived on time, it was well packed and contained several samples and a free gift toilet bag, hand cream and compact mirror. All fabulous. While all the attention is focused on samples and free products, I recieved Intimately Beckham for women and not Intimately Beckham for MEN as I ordered, I was over joyed with the other things that I have not complained.”

Helpful Report

Posted 8 years ago

Thank you for the nice feedback and we apologise for the incorrect item received. Your satisfaction is our number one concern and we strive to stay reliable. :) Please join our Facebook/Twitter pages and subscribe to our newsletter for information on latest offers and competition we have running

Posted 8 years ago

“Very prompt service.”

Helpful Report

Posted 8 years ago

Thank you for the nice feedback! Your satisfaction is our number one concern and we strive to stay reliable. :) Please join our Facebook/Twitter pages and subscribe to our newsletter for information on latest offers and competition we have running

Posted 8 years ago

“Very good product and received in perfect condition. Very quick delivery”

Helpful Report

Posted 8 years ago

Thank you for the nice feedback! Your satisfaction is our number one concern and we strive to stay reliable. :) Please join our Facebook/Twitter pages and subscribe to our newsletter for information on latest offers and competition we have running

Posted 8 years ago

“Fast delivery responded to questions well. Product were securely wrapped for delivery and arrived in perfect condition.”

Helpful Report

Posted 8 years ago

Thank you for the nice feedback! Your satisfaction is our number one concern and we strive to stay reliable. :) Please join our Facebook/Twitter pages and subscribe to our newsletter for information on latest offers and competition we have running

Posted 8 years ago

“WELL PLEASE WITH THE STANDARD OF WORK THEY PUT IN”

Helpful Report

Posted 8 years ago

Thank you for the nice feedback! Your satisfaction is our number one concern and we strive to stay reliable. :) Please join our Facebook/Twitter pages and subscribe to our newsletter for information on latest offers and competition we have running

Posted 8 years ago

“Good perfume at a good price. Cheaper than all other perfume shops.well d9ne beauty Base.”

Helpful Report

Posted 8 years ago

Thank you for the nice feedback! Your satisfaction is our number one concern and we strive to stay reliable. :) Please join our Facebook/Twitter pages and subscribe to our newsletter for information on latest offers and competition we have running

Posted 8 years ago

“Order was delivered on time and was as described in advert. I was happy with whole exprience. Thank you.”

Helpful Report

Posted 8 years ago

Thank you for the nice feedback! Your satisfaction is our number one concern and we strive to stay reliable. :) Please join our Facebook/Twitter pages and subscribe to our newsletter for information on latest offers and competition we have running

Posted 8 years ago

“Item received as described and with a saving of nearly£20 against other sites.tha ks”

Helpful Report

Posted 8 years ago

Thank you for the nice feedback! Your satisfaction is our number one concern and we strive to stay reliable. :) Please join our Facebook/Twitter pages and subscribe to our newsletter for information on latest offers and competition we have running

Posted 8 years ago

“Amazing delivery, nice freebies too!!”

Helpful Report

Posted 8 years ago

Thank you for the nice feedback! Your satisfaction is our number one concern and we strive to stay reliable. :) Please join our Facebook/Twitter pages and subscribe to our newsletter for information on latest offers and competition we have running

Posted 8 years ago

“Very quick with the order, thank you.”

Helpful Report

Posted 8 years ago

Thank you for the nice feedback! Your satisfaction is our number one concern and we strive to stay reliable. :) Please join our Facebook/Twitter pages and subscribe to our newsletter for information on latest offers and competition we have running

Posted 8 years ago

“Very good service no problems with ordering and it was delivered before the estimated date”

Helpful Report

Posted 9 years ago

Thank you for the nice feedback! Your satisfaction is our number one concern and we strive to stay reliable. :) Please join our Facebook/Twitter pages and subscribe to our newsletter for information on latest offers and competition we have running.

Posted 9 years ago

“Lovely Jubbly”

Helpful Report

Posted 9 years ago

Thank you for your feedback! Your satisfaction is our number one concern and we strive to stay reliable. :) Please join our Facebook/Twitter pages and subscribe to our newsletter for information on latest offers and competition we have running

Posted 9 years ago

“Received in good time thank you”

Helpful Report

Posted 9 years ago

Thank you for the feedback! Your satisfaction is our number one concern and we strive to stay reliable. :) Please join our Facebook/Twitter pages and subscribe to our newsletter for information on latest offers and competition we have running.

Posted 9 years ago

“One of the products I regularly was out of stock for a few weeks. When I telephoned your office I was told you would give me a call when the product comes into stock.Unfortunately I did not get that call.That was disappointing for me.”

Helpful Report

Posted 9 years ago

Dear David, We do apologize if we failed to contact you regarding the stock you were after. We will bring this into the attention of our employees to be more careful next time so our customers are 100% satisfied with the delivered customer service. Can we ask what item were you waiting for to be back in stock? Kindest Regards, Alica

Posted 9 years ago

“I was very happy at purchasing my products and happy about the delivery and service i received but i wasnt happy with 2 perfumes because i didnt get to test them before. Now they are just there i wont be using them.”

Helpful Report

Posted 9 years ago

Dear Sajida, We are really sorry to hear about the dissatisfaction of the received products. We do have testers in all our stores, but unfortunately, in our online department we don't stock samples of all fragrances. Sorry for any inconvenience caused. Kindest Regards, Beauty Base Online

Posted 9 years ago

“I have never used this site before but I was suitably surprised by the quick delivery service and great prices on my usual products - with no delivery charge! The only thing I would say is the mobile site is a bit clunky and the checkout process kept crashing. However when ordering on the desktop site it was a very smooth process. Overall I would (and have already) recommend this site to others.”

Helpful Report

Posted 9 years ago

Thank you for the nice feedback! Your satisfaction is our number one concern and we strive to stay reliable. :) We do apologise for the inconvenience with the mobile payments, unfortunately if you type your card details in too many times wrong than the page blocks for a certain time out of security reasons. Hope to see you shopping with us soon. Please join our Facebook/Twitter pages and subscribe to our newsletter for information on latest offers and competition we have running.

Posted 9 years ago

“easy website to find what you are looking for, great prices and speed of delivery”

Helpful Report

Posted 9 years ago

Thank you for the nice feedback! Your satisfaction is our number one concern and we strive to stay reliable. :) Please join our Facebook/Twitter pages and subscribe to our newsletter for information on latest offers and competition we have running.

Posted 9 years ago

“It was convince to order as this was just lad mintue gift idea and it delivered to the person on the day I expected. Price were good but can go lower on some of the product as I compared with boot and perfum the product on beauty base were higher then other stores.”

Helpful Report

Posted 9 years ago

Dear Sinthuja, Thank you for your feedback. We are sad to hear that you didn't find the prices of some of our products attractive enough, but can assure you that there are many other products on our website which beat the prices of other competitive stores. If you are looking for a product in particular we can advise you to sign up to our newsletter and then you may find yourself some good deals much easier as we do offer great sales on weekly basis. Also please feel free to join our Facebook/Twitter pages for more information on latest offers and competition we have running.

Posted 9 years ago

“Naked products arrived within 2 days of ordering, which was great & quicker than I expected. Love the smell of the Coco de Mer Naked bath & shower products & will definitely order from here again.”

Helpful Report

Posted 9 years ago

Thank you for the nice feedback! Your satisfaction is our number one concern and we strive to stay reliable. :) Please join our Facebook/Twitter pages and subscribe to our newsletter for information on latest offers and competition we have running.

Posted 9 years ago

“GREAT PRODUCT QUICKLY DELIVERED price OK”

Helpful Report

Posted 9 years ago

Thank you for the nice feedback! Your satisfaction is our number one concern and we strive to stay reliable. :) Please join our Facebook/Twitter pages and subscribe to our newsletter for information on latest offers and competition we have running.

Posted 9 years ago

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Beauty Base is rated 4.7 based on 6,527 reviews