BECK EVANS Reviews

Name: BECK EVANS
Address: beck evans Cray RoadSidcup, SIDCUP
Rating: 4.92

4.9 Rating 4,645 Reviews

100 %

of reviewers recommend BECK EVANS

Company Reviews

Metrics

Info

4.9

Based on 4,645 reviews


Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	Greater than 79%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.4 out of 5

Visit Website

Phone:

02083020860

Email:

sales@beckevans.co.uk

Location:

beck evans Cray RoadSidcup
SIDCUP
DA14 5BZ

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BECK EVANS 5 star review on 26th April 2024

451

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Excellent service from Mark - Top Man!”

BECK EVANS 5 star review on 23rd February 2024

Helpful Report

Posted 2 months ago

Tony Thanks for the review, the 5 stars and the picture. Happy driving Team Beck Evans

Posted 2 months ago

“We were taken on a test drive of a hybrid car when the electric motor was not working so not much of a test drive. We were told that the battery had not been charged. If you have hybrid cars, then you should charge the battery for a test drive. When we went ahead and bought the car (maybe more fool us bet we were relying on Beck Evens reputation) we were told again that the battery had not been charged, even though it was plugged in when we arrived. We were also told by the sales person that the car was in full working order. We were then told by Billy the service manager, that the intermediate battery was faulty and he had ordered a replacement. When he fitted the replacement, he did something (not sure what) that meant the car would not work at all, so he sent it off to Land Rover in Canterbury to be fixed. When the car was not fixed in time, we were given a replacement similar car which worked fine. When the car was finally fixed, and my wife was setting off to drive to Austria, Engine Restricted came up on the dashboard. Not wanting to drive such a long journey with an engine problem, my wife took the car back to Beck Evens and was eventually told by a technician that it was probably a faulty sensor and she should take the car anyway. When she said that she was prepared to do that but if it broke down then Beck Evans had to come with a replacement car, they decided to give her the replacement car again and take the car back to Land Rover. We eventually receive our car in full working order 3 months after we originally took delivery. The only bright light in this whole saga was Billy (the service manager) who always told us the truth (even if it was something we didnt want to hear) and who persevered with the problem until eventually getting it fixed. In my mind the sales guy and the technician who advised my wife to just take it get one star and Billy gets five stars”

Helpful Report

Posted 2 months ago

Tim Thank you very much for taking the time to leave us a review. We have looked in this for you. Firstly we would like to extend our apologies for the fault with vehicle and the time taken to rectify – we are bound by the constraints of the Jaguar Land Rover supply chain which let us all down with this vehicle. Whilst we take on board your feedback and comments we think it only fair to make a few points clear. Unlike most Independent / Main Dealers you were immediately supplied with a like for like vehicle as soon as the problem was identified. We also insured/taxed the like for like vehicle to enable you to travel abroad without worry. Roof Rails were fitted to your vehicle at our expense. It is always unfortunate when mechanical challenges on a vehicle take time to rectify and as you have stated we engaged Land Rover to rectify the situation. Whilst this took longer than we all would have liked, as stated above, but unfortunately parts supply is out of our control. Both the Sales Executive and the Workshop Representative test drove your vehicle extensively before you left us and we have absolute faith in the team who recommended you take the vehicle at that time. Kind regards Team Beck Evans

Posted 2 months ago

“Andrew was really approachable and explained all our doubts very clearly. Very happy with the service.”

BECK EVANS 5 star review on 21st February 2024

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Posted 2 months ago

Honey Thank you for the feedback, the 5 stars and the lovely picture. We are pleased you were happy with the service Andrew and the team provided you with and we hope you enjoy your lovely new BMW. Best wishes Team Beck Evans

Posted 2 months ago

“Great service and very helpful from start to finish.”

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Posted 2 months ago

Thank you for the feedback and the five stars - it means a lot to us and we are pleased the team gave you a great customer service experience at Beck Evans. Best wishes Team Beck Evans

Posted 2 months ago

“Good service and pleasant staff - made to feel welcome.”

Helpful Report

Posted 2 months ago

HI Thanks for the feedback and the five stars - we are pleased that the team made you welcome and we hope you enjoy your new vehicle. Many thanks Team Beck Evans

Posted 2 months ago

“Very friendly and accommodating. Excellent service from Alex.!”

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Posted 2 months ago

Doug Thank you for the feedback and the five stars - we really appreciate it and we are pleased that Alex and the team gave you an excellent customer service experience at Beck Evans. Best wishes Team Beck Evans

Posted 2 months ago

“Mark has been very efficient throughout the whole process and very friendly.”

BECK EVANS 5 star review on 20th February 2024

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Posted 2 months ago

Elise Thank you so much for the feedback, the 5 stars and the picture. We hope that you enjoy your lovely new car. Many thanks and best wishes Team Beck Evans

Posted 2 months ago

“Very happy with the customer service provided by Mark and the team.”

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Posted 2 months ago

Karl Thanks fort he review, the 5 stars and the great picture. We hope that you enjoy your lovely new car. Best wishes Team Beck Evans

Posted 2 months ago

“5 STAR SERVICE!”

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Posted 2 months ago

Thanks guys for the feedback and the 5 star service comment - we really do appreciate it and hope you enjoy your new vehicle. Best wishes Team Beck Evans

Posted 2 months ago

“Brilliant service all round thank you for all your help.”

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Posted 2 months ago

Christopher Thanks for the feedback and the five stars - we really appreciate it. Enjoy your new vehicle. Best wishes Team Beck Evans

Posted 2 months ago

“A pleasant experience with very friendly staff who are easy to deal with. Would recommend.”

BECK EVANS 5 star review on 14th February 2024

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Posted 2 months ago

Joe Thank you very much for the feedback, the five stars and the picture. We are pleased that the team gave you a good customer service experience and we also welcome the recommendation. Many thanks Team Beck Evans

Posted 2 months ago

“Top service and would have no hesitation to use Beck Evans in the future. Thanks again for all your help.”

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Posted 2 months ago

Roger Thank you for the feedback and the five stars - we also really appreciate that you will come back and see us again in the future. Kind regards Team Beck Evans

Posted 2 months ago

“Matt made the process very easy. Overall good experience and would recommend.”

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Posted 2 months ago

Tom Thanks fort he 5 stars, the feedback and the recommendation. We are pleased that the team made the process easy and hope that you enjoy your new car. Best wishes Team Beck Evans

Posted 2 months ago

“Good service from Rob from start to finish. Not pushy at all and very easy to deal with.”

BECK EVANS 5 star review on 11th February 2024

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Posted 2 months ago

Thanks for the review and the five stars. We are so pleased that the service the team provided you with was so good and we hope that you enjoy your new vehicle. Team Beck Evans

Posted 2 months ago

“Matt has been very helpful with everything. Very pleasant and makes nice cup of tea!”

Helpful Report

Posted 2 months ago

Vaughan Thanks for the feedback and the five stars. We are pleased that the team were so helpful and that you enjoyed the tea! Kind regards Team Beck Evans

Posted 2 months ago

“Car as described and well prepared. Great communication throughout. Really friendly service - travelled to buy car and all great.”

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Posted 2 months ago

Mark Thanks for the feedback and we are delighted that having made the journey to see us you were so pleased with the car and the communication from the team. Enjoy your new car. Team Beck Evans

Posted 2 months ago

“We got the car!!! Really happy with Beck Evans.”

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Posted 2 months ago

Katherine Thanks for the feedback and we are so pleased that you got your lovely car! Happy driving. Team Beck Evans

Posted 2 months ago

“Great and easy experience. Part exchanged a Mercedes for a great price. They explained everything in detail, really easy process. The car I got is like brand new and they took care of everything before I drove off. 100% recommend and will use again. Matthew Couper was perfect thank you.”

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Posted 2 months ago

Gursach Thank you so much for the review and the comments. We are so pleased that the team made the process easy and we also appreciate the recommendation. Best wishes Team Beck Evans

Posted 2 months ago

“Great service and will use Beck Evans again.”

BECK EVANS 5 star review on 9th February 2024

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Posted 2 months ago

Haseeb Thanks for the 5 stars, the review and the lovely picture. Enjoy your new car. Many thanks Team Beck Evans

Posted 2 months ago

“Matt has been extremely helpful and has provided me with everything I needed. He went the extra mile and picked me up from the station too. A+ service.”

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Posted 2 months ago

Richard Thanks for the review and we are pleased the team were so helpful. We love an A* review! Best wishes Team Beck Evans

Posted 2 months ago

BECK EVANS is rated 4.9 based on 4,645 reviews