4.9 Rating 4,523 Reviews
100 %
of reviewers recommend BECK EVANS
Based on 4,523 reviews
Shipping & Delivery
Delivery Methods
Own Driver
Average Delivery Time
Next Day
On-time Delivery
Accurate And Undamaged Orders
Greater than 79%
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.4 out of 5
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Leading up to the purchase, the contact was quite good. I did walk away from the purchase but then received a phone call with a sensible deal. The issues were after the purchase when I had an issue. The sales person is disinterested as they have made the sale and there is no after sales department. From my conversations the issues seem to lie with the sales management team.
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Posted 2 years ago
too much delay especially on Africa clients
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Posted 4 years ago
Hi Jomo, I apologise if you feel there were delays. Could you please elaborate, perhaps you can email me on so that I can investigate further. Thanks, Neil
Posted 4 years ago
wasn’t informed of un recoreded damage of the vehicle, drove 2 an 1/2 hours to see too different paint tones to the chip guard , door alignment not straight. £70 fuel down the drain really
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Posted 5 years ago
They didn't make me happy as their wasn't a lot of choice
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Posted 6 years ago
Your service was excellent or rather very good dealing with your staff member Tim . The reason why I now rate the after services on the vehicle we bought as Very bad. We have the vehicle for about 3 weeks and the problems it's having I just feel like taking it back and claiming my money back. My wife liked the vehicle and prefered us to purchase the Rav4 from you and I wanted us to but it from the Toyota dealers because of the problems that we are facing now with you . It's very disappointing and frustrated when you get let down like what you are doing to us right now. Yes vehicles do breakdown but it should not be our problem if you don't have a automatic vehicle available which we can use whilst you repair the vehicle You appear to only be interested in our money nevermind all the inconveniences that we will be going through without a vehicle. We were very impressed driving into your yard , the services from your staff and that you delivered the vehicle and three weeks later we find ourselves in a helpless situation wishing we never bought this vehicle from you. My wife is very considerate and advised me to wait on Tim who will get back to us with a positive way forward to resolve the problem. I expect you to come up with a resolution by tomorrow as I will take further action. Many thanks Peter Curtis
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Posted 8 years ago
I felt that the service was quite bad, once they had my deposit they didn't have time to for me. I felt that I was annoying them ringing them, when they should have been communicating with me. The car was meant to be fully Valeted it was still filthy, perhaps just given a wash externally and a Hoover. The oil sensor fault hadn't been fixed since I test drove the car. Over all I wasn't pleased with the experience and I wouldn't by a car their again.
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Posted 8 years ago
Dear Sophie Sorry to hear you had you had problems with your vehicle and the fault was not rectified. please can you get in touch so we can rectify the issue. Kind Regards S Evans Director
Posted 8 years ago
BECK EVANS is rated 4.9 based on 4,523 reviews