BECK EVANS Reviews

Name: BECK EVANS
Address: beck evans Cray RoadSidcup, SIDCUP
Rating: 4.93

4.9 Rating 5,314 Reviews

100 %

of reviewers recommend BECK EVANS

Company Reviews

Metrics

Info

4.9

Based on 5,314 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	Greater than 79%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.4 out of 5

Visit Website

Phone:

02083020860

Email:

sales@beckevans.co.uk

Location:

beck evans Cray RoadSidcup
SIDCUP
DA14 5BZ

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BECK EVANS 5 star review on 11th June 2025

727

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Bought Range Rover Evoque, and after three months, we noticed drops of water leaking into the passenger side from the top of the windscreen and getting worse. When contacted Beck Evans, they said they can't do anything because of the 100-day warranty scheme, and this issue not come under their extended one year warranty. When I stressed it's a water leak and we found only now because of the heavy rain, a wonderful staff told me... you should have checked while you buy and also in England every week is raining. Best possible reply for a customer who spent 22K. I insisted this issue was there during the time of purchase and rather than saying the 100 days warranty, show some responsibility and get this sorted somehow. They ignored. Till sale, very polished customer service, and once we got an issue, the real customer service was delivered and thoroughly disappointed. Never ever go anywhere near.”

Helpful Report

Posted 1 year ago

Thank you for leaving us 2 reviews! As this matter relates to exactly the same vehicle here is the response again...... Good morning Thank you for taking the time to leave us feedback regarding the purchase of your RR Evoque. I have looked into this matter for you and see that you purchased the Evoque almost 5 months ago on the 17th July. When vehicles leave us not only do they go through a PDI and thorough Safety Check they also have a jet wash and clean. At no point was a water leak identified. As my colleague has already pointed out, had the vehicle left us in July with a water leak I am sure you would have noticed this prior to early December. Warranty would not cover such an incident as it would be deemed 'wear and tear'. I hope that this clarifies the situation. Many thanks Team Beck Evans

Posted 1 year ago

“Good prompt customer service. Would use again and recommend.”

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Posted 1 year ago

Thank you for the 5 stars, the feedback and the recommendation - it means a lot to us all. Best wishes Team Beck Evans

Posted 1 year ago

“Thank you Matt. Excellent service and very helpful. Car was exactly described, perfect condition. Thank you again for a quick stress free sale.”

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Posted 1 year ago

Roxanne Thank you for the review - we are pleased that the team gave you a 5 star service and you are so pleased with your car. Kind regards Team Beck Evans

Posted 1 year ago

“Fast and efficient with really friendly staff. Car cleaned really well too.”

BECK EVANS 5 star review on 7th January 2024

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Posted 1 year ago

Michael Thanks for the review, the 5 stars and the picture. We hope you enjoy your new car. Kind regards Team Beck Evans

Posted 1 year ago

“Big thank you! Found Andrew very helpful, polite and easy to deal with. The whole car purchase and exchange was stress free.”

BECK EVANS 5 star review on 6th January 2024

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Posted 1 year ago

Leslie Thank you for the five stars, the feedback and the picture. We are delighted that Andrew and the team gave you such a good customer service experience and we hope you enjoy your lovely new car. Many thanks Team Beck Evans

Posted 1 year ago

“Customer service was impeccable as usual - this is our second car from Beck Evans. Everything was outstanding from start to point of collection. Dealer was friendly and polite and very knowledgeable.”

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Posted 1 year ago

Sharon Thank you so much for the five stars and the feedback. We are always so pleased to see returning customers and we hope to see you again in the future. Many thanks Team Beck Evans

Posted 1 year ago

“Amazing experience buying a car from Beck Evans. Rob was a great salesman. Very clear throughout and great communication. Thank you.”

BECK EVANS 5 star review on 5th January 2024

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Posted 1 year ago

Junaid Thanks for the review, the 5 stars and the picture. We hope that you enjoy your new car and are pleased that you had such a great purchasing experience with Rob and the team. Many thanks Team Beck Evans

Posted 1 year ago

“Thank you! Great service and very friendly staff. We were really happy with the car.”

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Posted 1 year ago

Thanks for the review and the 5 stars! We are pleased that the team were friendly and you received great service - it means a lot to us all. Many thanks Team Beck Evans

Posted 1 year ago

“Rob was a joy to deal with and made the purchase process so easy and was very thorough with everything. The car is perfect - thank you Rob.”

BECK EVANS 5 star review on 4th January 2024

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Posted 1 year ago

Raj Thank you for the review, the 5 stars and the picture. We hope that you enjoy your lovely new Audi and e wish you a happy new year. Kind regards Team Beck Evans

Posted 1 year ago

“Really great service and effortless experience. Matt was fantastic and explained everything really clearly and in a very organised way. Would highly recommend to anyone. 5* service. Thank you.”

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Posted 1 year ago

Thanks Steve for the feedback and the 5 stars. Thanks also for the recommendation. Best wishes Team Beck Evans

Posted 1 year ago

“Andrew has been brilliant and patient with all of my questions. Thank you.”

BECK EVANS 5 star review on 2nd January 2024

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Posted 1 year ago

Alistair Thanks for the review, the five stars and the picture. Enjoy your new car. Best wishes Team Beck Evans

Posted 1 year ago

“Beck Evans is a great place where you can find your favourite vehicles. I recently purchased a Range Rover Evoque from Beck Evans. Alex Dale is an awesome guy.”

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Posted 1 year ago

Mohammed - thanks for the feedback and the comments - it means a lot to the team. Kind regards Team Beck Evans

Posted 1 year ago

“Helpful and efficient. Would recommend.”

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Posted 1 year ago

Thank you James - really appreciate the five stars and the recommendation. Best wishes Team Beck Evans

Posted 1 year ago

“Really happy with the service. Lovely staff and really helpful.”

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Posted 1 year ago

Kiran Thanks for the 5 stars and the kind evaluation of Beck Evans. We are so pleased the team provided you with such a good service. Many thanks Team Beck Evans

Posted 1 year ago

“All very straight forward with a part exchange valuation that was satisfactory. Everything I asked for was dealt with in a professional manner.”

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Posted 1 year ago

Rachel Thanks for the feedback and the 5 stars. We are so pleased that the team deal with you in a professional manner and you were so satisfied with the service. Many thanks Team Beck Evans

Posted 1 year ago

“Great service and very friendly staff, would recommend this dealership to everyone. Low prices and great service.”

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Posted 1 year ago

Imran Thanks for the great feedback and the five stars. We are happy that you would recommend us too. Many thanks Team Beck Evans

Posted 1 year ago

“Quick and easy with great service. Definitely recommend.”

BECK EVANS 5 star review on 31st December 2023

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Posted 1 year ago

Cimate Thanks for the review, the five stars and the Great pic. To say nothing of the recommendation! Enjoy your lovely new car. Best wishes Team Beck Evans

Posted 1 year ago

“Great customer service from Matt. Was given all the details on request. Hassle free purchase.”

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Posted 1 year ago

Romario Thank you for the feedback and the five stars. We are pleased that Matt provided you with a hassle free service. Best wishes Team Beck Evans

Posted 1 year ago

“Easy process and car in good shape. Drove out same day.”

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Posted 1 year ago

Scott Thanks for the review and the 5 stars. We are delighted that you found your purchase easy. Best wishes Team Beck Evans

Posted 1 year ago

“Great service and very knowledgable about the car and a great price too.”

BECK EVANS 5 star review on 30th December 2023

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Posted 1 year ago

Thank you for the review, the 5 stars and the great picture. We hope you enjoy your new car. Best wishes Team Beck Evans

Posted 1 year ago

BECK EVANS is rated 4.9 based on 5,314 reviews