BECK EVANS Reviews

Name: BECK EVANS
Address: beck evans Cray RoadSidcup, SIDCUP
Rating: 4.93

4.9 Rating 5,468 Reviews

100 %

of reviewers recommend BECK EVANS

Company Reviews

Metrics

Info

4.9

Based on 5,468 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	Greater than 79%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.4 out of 5

Visit Website

Phone:

02083020860

Email:

sales@beckevans.co.uk

Location:

beck evans Cray RoadSidcup
SIDCUP
DA14 5BZ

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762

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“AVOID LIKE THE PLAGUE!!!. I bought a Mercedes for £34,000, in July 2019 booked it into Mercedes main dealer the next day for a health check, Mercedes told me that the car has had a front end collision and the warranty is void!. I contacted Beck Evans, the sales manager Neil Relph said he does not deal with issues like this, the company secretary Derek Rayner is the only individual that can resolve issues!. Derek Rayner only communicates via email, he will not talk on the phone or have a face to face meeting!. Derek Rayner thinks he is lawyer and even after Mercedes have told him the car has had a front end collision and the warranty does not cover the fault, Derek is adamant that he is right and Mercedes are wrong!. I am now having to go legal to get my money back!. DO NOT BUY CARS FROM BECK EVANS, I have been done out of £34,000 Derek Rayner is a very hard individual to deal with he tells lies and does not reply, very very frustrating!!. Check the company’s information on companies house, very very concerning!. Not Beck Evans BENT EVANS!!”

Helpful Report

Posted 6 years ago

Despite the fact that you are a professional motor trader, Beck Evans 2000 Limited has attempted to assist you by offering to meet the cost of re-gassing the vehicle’s aircon system. As a reviewer you continue to misrepresent the status of the manufacturer’s warranty, a warranty that remains in place as clearly confirmed by the official Mercedes-Benz dealership who you have engaged with. Furthermore you now attempt to unjustly damage this company reputation by appearing to be a consumer rather than being part of Dapper Trading Limited that as a professional motor trading company was given every opportunity to assess the vehicle before making its purchase decision.

Posted 6 years ago

“Good efficient service from a genuine company”

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Posted 6 years ago

“Very pleasant experience.Very clear and transparent.”

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Posted 6 years ago

“Andrew and Peter have both been excellent with their assistance and services offered over my car purchase .I have thoroughly appreciated their honesty and willingness to find alternatives to my needs .I would highly recommended Beck Evans as a result and will use them in the future.”

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Posted 6 years ago

“An absolute thanks to Matt for looking after us and getting the car sorted and thanks to Andrew for a great welcome us GREAT SERVICE GUYS Thanks”

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Posted 6 years ago

“Andrew was helpful and had all information ready .He knew we were coming from a fair distance away and made sure the process and test drive were all as easy and convenient as possible .”

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Posted 6 years ago

“Excellent service from Andrew , polite and helpful .”

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Posted 6 years ago

“Excellent, Knowledgeable, Very Helpful!”

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Posted 6 years ago

“Once we got over Beck Evans selling the van we were on our way to see , they found a similar van for the same price and as we drive away we are happy . Thank you Peter and Andrew for your help .”

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Posted 6 years ago

“Great service and very friendly staff, Would highly recommend”

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Posted 6 years ago

“I just bought my car from Matt Couper at Beck Evans. I had a very good experience in buying the car from Matt, he was very helpful in showing me around the vehicle and answered all my questions in the process of the purchase. I found Matt to be a very honest and sincere man and made me feel very comfortable with the car. I received a very good level of customer service and they have an exceptional stock of excellent cars at their showroom. I love my car, it’s great and I would highly recommend Matt and his team at Beck Evans to my friends and family. Thanks Matt for all your help and the car is everything you said about it.”

BECK EVANS 5 star review on 26th August 2019

Helpful Report

Posted 6 years ago

Thanks for the comments and picture. Enjoy the car, it certainly looked amazing when you collected it. All the best, Matt

Posted 6 years ago

“I’m very happy for service and help me to buy my BMW 540 Matt is a great seller”

BECK EVANS 5 star review on 25th August 2019

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Posted 6 years ago

Thanks for the review and the great picture. You've purchased an amazing car and I hope you enjoy it. All the best, Matt

Posted 6 years ago

“Professional and committed team, just made us feel important and valued. High standard of customer service and overall positive purchase experience Highly recommend”

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Posted 6 years ago

HI Todor, thanks for the kind comments. I'm glad that we were able to sell you the van. Hope you enjoy it. Thanks, Matt

Posted 6 years ago

“Very informative sales staff, sent numerous videos showing details of the vehicle as requested”

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Posted 6 years ago

Hi Jason, thanks for the review. Enjoy the car.

Posted 6 years ago

“Andrew and Peter were both very helpful , I couldn’t fault them in any way .”

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Posted 6 years ago

Hi Billy, thanks for the kind comments, enjoy the car. All the best Peter

Posted 6 years ago

“Very professional efficient and helpful. A pleasure to deal with!”

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Posted 6 years ago

Thanks for the kind words. All the best, Neil

Posted 6 years ago

“Very good service Andrew”

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Posted 6 years ago

Thanks for the kind words

Posted 6 years ago

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Posted 6 years ago

“Very helpful staff.Quality vehicles .Also very understanding and patient while I was deciding on the purchase. Andrew Couper in particular was very helpful and understanding.”

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Posted 6 years ago

Thanks for the kind words, We hope you enjoy the car. Kind regards, Neil and the team at Beck Evans

Posted 6 years ago

“Great service Andrew , will come back”

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Posted 6 years ago

Enjoy the vehicle, thanks Andrew,

Posted 6 years ago

BECK EVANS is rated 4.9 based on 5,468 reviews