bedworks.com.au Reviews

Name: bedworks.com.au
Address: Stanmore Store: 22-28 Parramatta Rd, Stanmore, 2048, Stanmore Store: 22-28 Parramatta Rd, Stanmore, 2048, Sydney
Rating: 4.57

4.6 Rating 578 Reviews

90 %

of reviewers recommend bedworks.com.au

4.6

Based on 578 reviews

Shipping & Delivery
Delivery Methods	Courier, Own Driver
Average Delivery Time	Next Day
On-time Delivery	Greater than 87%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5

About bedworks.com.au:

A simple and consistent formula helped us become a trusted name for Sydney’s bed buying clientele – always offer the highest quality beds and bedroom furniture at the lowest prices. Our commitment to this goes so far, in fact, as to offer a best price guarantee on all our products! We have established premium relationships with the best bedroom furnishing suppliers and can always offer the best prices on their products. On top of this, we routinely offer free delivery and slash prices on select products and services by up to 30% in our seasonal promotions. We realise that buying beds, mattresses and bedroom furnishings is quite an investment in time and care, and we are dedicated to making it as affordable for you as possible. Choose your next bed at BEDWORKS!

Visit Website

Phone:

1800 940 596

Email:

social@bedworks.com.au

Location:

Stanmore Store: 22-28 Parramatta Rd, Stanmore, 2048,
Stanmore Store: 22-28 Parramatta Rd, Stanmore, 2048
Sydney
2048

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bedworks.com.au 5 star review on 13th February 2023

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Great!”

Helpful Report

Hi Alina Thank you so much for taking the time to leave us your kind words. Should you have any further question please don't hesitate to contact us ! Have a brilliant day ! Dean

“Easy Speedy service , great product , delivery in 2 days .”

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“Next day delivery and friendly service! My bed base was in perfect condition and great quality. Thank you!”

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Hi Lauren Thank you so much for your kind words. We are glad that you are happy with our service and product. Slumberzone Ensemble Base is always our hot sale product and it's good value for the money from the manufacturer Slumberzone. Should you have any further question please don't hesitate to contact us at social@bedworks.com.au or simple call us :) Have a Brilliant day! Dean The Bedworks Marketing Team

“Thank you for your wonderful service and extremely comfortable bed.”

Helpful Report

Hi Catherine. Thank you so much for your kind words! We are glad to hear that you are happy with our service and the mattress. Should you have more question please don't hesitate to call us or email us at social@bedworks.com.au. Have a brilliant day Catherine ! Dean The Bedworks Marketing Team

“very good”

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“Easy to use”

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HI Daphne Thank you so much for your kind word! Should you have any further question please don't hesitate to contact us at social@bedworks.com.au Have a brilliant day ! Dean The Bedworks Marketing Team

“Very good, they arrived on time and brought the mattress on to our level. No problems at all.”

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“Excellent”

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Hi Nira Thank you for your kind words !

“Good service and affordable price compared to other competitor.. excellent”

Helpful Report

Hi Yani Thank you so much for taking your time to leave us your review. We are always proud of our price strategy and wanna give our customer the product with the best value.And Spinal Comfort Innerspring Mattress no doubt is one of the good products in Bedworks range. Anyway we are glad that you are happy with our purchase in Bedworks. Should you have any further question please don't hesitate to contact social@bedworks.com.au or simply just call us! Have a wonderful day Yani! Dean The Bedworks marketing Team

“Very good.”

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Hi Deb ! Thank you so much for taking the time to leave us your review. We are really glad that you are happy with our Kouta Upholstered Slats Bed Frame and our price! Should you have any further concern or question. please don't hesitate to contact social@bedworks.com.au or simply call 1800 870 193! Have a brilliant day Deb ! Dean The Bedworks Marketing Team

“Excellent product - very happy. disappointed in the way the delivery date was communicated. Had to initiate it and couldnt understand the explanation. I am just a simple soul.”

Helpful Report

Hi Kerrie! Thank you so much for your review?And it's hilarious ???? I would like to offer my sincerest apologies for this less than ideal experience you had at Bedworks.We are glad that you are happy with the product and Spinal Comfort Innerspring Mattress is always our best value mattress and def will never let you down. In the meantime, Please just allow me to explain a bit about our delivery regarding your order: 1.In order to secure our customer transaction. We need to make sure it's the cardholder using the card to make the purchase. 2.As long as you agree to be present with your photo ID and card. We are good to go to arrange delivery. 3.We do 6 days delivery in a week (not Sunday). And usually the item will be delivered in the afternoon. I am not sure what situation you encountered but rest assure we will try our best to improve our user experience in the future! But you are more than welcome send over your experience to help us ! Should you have any further question please don't hesitate to contact social@bedworks.com.au. I am here to help :) Have a brilliant day ! Dean The Bedworks Marketing Team

“I wouldn't normally take time to fill in this questionnaire but I was actually extremely impressed by Bedworks. Firstly, I ordered the bed and they rang me within a matter of hours wanting to deliver it the next day. As it happened, this was a bit too soon for me so they arranged it to a week later. They promised to call me between 4-5pm the day beforehand to give me an estimated time. They did exactly that (rare nowadays!) and delivered on time. Even better, I had added 'assembly' to my order, thinking maybe it came flat packed. However, the chap on the phone was very honest and told me all I had to do was screw in the legs. He immediately refunded that assembly fee as we decided it was not needed. I was most grateful for this kindness.”

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“I don't even have my bed yet. Stop asking me or a review!”

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“Great and easy way to order a new mattress. We got online, ordered the mattresses for the kids and drove out to pick it up from the warehouse. Simple and easy! Thanks.”

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HI Elaine Thank you so much for your kind words! And thank you for leaving a review for our product Spinal Comfort Innerspring Mattress as well. We are glad that you were happy with our product and service! Should you have any further question please don't hesitate to contact us at social@bedworks.com.au or simply call 1800 940 596 Have a brilliant day Elaine ! Dean The Bedworks Marketing Team

“My order was processed very quickly and delivered very quickly even accommodating my request to be delivered as the last delivery of the day so I can be home to receive it.”

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Hi Michael Thank you so much for your kind words. Bedworks' goal is to provide the best service and product to every customer. And we are glad that you are happy with our service. Should you have further question please don't hesitate to contact social@bedworks.com.au or simply call 1800 985 490 Thank you and have a wonderful day Dean The Bedworks Marketing Team

“No issues from order to delivery. Driver contacted me in advance and delivered at the advised time. Delivered within a few days.”

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“VERY PROFESSIONAL AND HELPFULL, AND DELIVERED ON TIME BY A COUPLE OF NICE GUYS WITH A SMILE.”

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Hi Angela Thank you for your kind words! We are so excited you are happy with our service and products! King Koil Brighton Mattress is always popular with our customers by its comfort quilt and AeroLatex tech. Good choice! Should you have any further question please don't hesitate to contact us at social@bedworks.com.au or simply call 1800 941 129 Have a Brilliant Day! Dean The Bedworks Marketing Team

“Easy ordering process, friendly and efficient delivery. One quirk is that for weekend orders, 'next day delivery' means delivery on Tuesday.”

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“Excellent Service, Best Quality, On-time delivery......”

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Hi Kalyan Thank you for your kind words. And Thank you for shopping with us. Should you have any question please don't hesitate to contact us ! Have a brilliant day! Dean The Bedworks Marketing Team

“Great service!”

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Hi Hugo ! Thank you for your kind words and we really appreciate that you took the time to leave us your review. Bronte Gas Lift Storage Queen Bed Frame is coming from one of our great Australia supplier and the large storage space and excellent fabric are always our customer's favorite features. Should you have any further question. Please don't hesitate to contact us at social@bedworks.com.au or simply call us at 1800 934 538 Thank you again for choosing Bedworks ! Have a wonderful day! Dean The Bedworks Marketing Team

bedworks.com.au is rated 4.6 based on 578 reviews