Beer Merchants Reviews

Name: Beer Merchants
Address: Unit B10 Larkfield Trading EstateNew Hythe Lane, ,, Larkfield
Rating: 4.65

4.7 Rating 3,675 Reviews

95 %

of reviewers recommend Beer Merchants

4.7

Based on 3,675 reviews


Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 92%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5

About Beer Merchants:

Great beer to your door.

Visit Website

Phone:

01622712960

Email:

support@beermerchants.com

Location:

Unit B10 Larkfield Trading EstateNew Hythe Lane, ,
Larkfield
ME20 6SW

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Beer Merchants 5 star review on 29th January 2024

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Courier delayed delivering my order by a day. However , the beers were great. The packaging was amazing. Only reason for 4/5 stars is the courier rescheduled my delivery.”

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Posted 1 year ago

“The price and selection of beers is impressive. Notably, the products shipped are very fresh (unless otherwise stated). The packing is robust and I've had multiple orders shipped without experiencing any issues. My only gripe is very niche - no offerings in a keykeg or sankey format to personal consumers.”

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Posted 1 year ago

“First Order. Great selection of beer at decent prices, slightly disappointed with delivery as ordered Friday lunchtime, beers delivered following Wednesday which was longer than expected”

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Posted 1 year ago

“Good selection. Good service. But I read the site to say next day delivery if ordered before 3pm. I ordered on a Thursday morning but delivery not made until the Monday. No real problem in this case, I am presuming you were busy with 20% offer”

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Posted 1 year ago

“Great choice, excellent beer and good delivery”

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Posted 1 year ago

“I've ordered from Beer Merchants a few times and have always been happy with the speed of delivery and with the beer which arrived. The most reduced sale items are often close to, or at, their best-before dates but that's never proved a problem and the quality has always been fine.”

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Posted 2 years ago

“The majority of order was good. However for the 2nd time in a row I got sent a stronger beer than I had asked for (same brand but stronger). I had emailed pointing out that it was either the wrong beer sent or the website is wrong but I received no response. It’s unfortunate that it’s twice now and a response would have been nice.”

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Posted 2 years ago

“Excellent Company ! Always have a great selection of beers including many hard to find examples. They have always processed my order promptly. There was a recent issue with DHL couriers. Thankfully, Olivia was incredibly helpful and made sure everything was sorted out quickly. There are a large number of on-line beer merchants these days but I would always recommend Beer Merchants.”

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Posted 2 years ago

Hi Mark Thank you for your kind words! We are glad that you were satisfied with our customer service and selection of beers. We look forward to your future orders. Kind Regards, Olivia Beer Merchants Team

Posted 2 years ago

“Really good service, my order was delivered in 3 days, well impressed. Only blip is the stock levels for some of the items.”

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Posted 3 years ago

“I ordered 2 12 packs of a great beer I hadn’t been able to get outside of the U.S. at a reasonable price. Half the order came a couple of days later, I phoned about the other half and was told it was a mistake and they would fix it straight away and the other half arrived the next day. They were very friendly and apologetic and I will be using them again”

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Posted 3 years ago

“Delivery was very fast which was great as it was a last minute fathers day present. The product that arrived wasn't exactly as described. Was supposed to get a mixture of 6 x bottles and cans of Big Wave golden ale and 4 x cans of longboard lager but received 5 x cans of each. Not a massive issue as the volume is the same in both.”

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Posted 3 years ago

“Nice quick service and good price for the package I ordered”

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Posted 3 years ago

“service is very good but prices are higher than some competitors”

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Posted 3 years ago

“Decent price for a good beer. Delivery would/should have been quicker but for the courier.”

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Posted 3 years ago

“Excellent. Only reason for mark down is prices could be a little better I think. Beergium are alot cheaper infact if you don't mind waiting for delivery”

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Posted 3 years ago

“Received my order quickly, though something was missing. Sent an email and got a reply next day. They where very sorry and sent the missing item out for free straight away. Great service, my dad appreciated it for fathers day.”