Beer Merchants Reviews

Name: Beer Merchants
Address: Unit B10 Larkfield Trading EstateNew Hythe Lane, ,, Larkfield
Rating: 4.66

4.7 Rating 3,953 Reviews

95 %

of reviewers recommend Beer Merchants

4.7

Based on 3,953 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 92%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5

About Beer Merchants:

Great beer to your door.

Visit Website

Phone:

01622712960

Email:

support@beermerchants.com

Location:

Unit B10 Larkfield Trading EstateNew Hythe Lane, ,
Larkfield
ME20 6SW

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Beer Merchants 5 star review on 3rd November 2024

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Order arrived just fine.”

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Posted 6 years ago

“Bought a nice lambic package. Didn't get an order confirmation, but e-mail communication with them was good. Their packaging was the worst I've ever seen though. All bottles and the glass were just put together in the box without any protection. The box had quite some damage, so it's a miracle that everything survived. Anyway, happy with the beers and the price I paid, but not sure if I will order again as there's a serious risk of damaged goods.”

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Posted 6 years ago

Hi Paul, Sorry to hear this order arrived like this, it sound as if there were some damages to the package in transit and the couriers have repacked it. We use reinforced cardboard dividers in our boxes to keep the beers enclosed and separate. I'm happy to hear that everything arrived in one piece, but we will have this looked into by our account manager. Cheers, The Beer Merchants Team

Posted 6 years ago

“This was my first purchase on a recommendation from my Belgian friend who lives in London. I was very happy with the Belgian selection and fruit selection. Arrived just a couple of days after purchase. Great prices. I am definitely returning for more.”

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Posted 6 years ago

“Thanks for the opportunity to get these these awesome beers. I was glad that they came in one piece. When they arrived I could hear the box”

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Posted 6 years ago

“Hi just wanted to say I was really happy with the prompt delivery of drinking glasses I bought, they are great. But did want to highlight the large packaging that was used, which I understand is to ensure they arrived unbroken, but to ask if there isn’t something more bespoke that could be done to reduce the waste, other than that great service thank you.”

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Posted 6 years ago

“quick turnaround”

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Posted 6 years ago

“Well worth it and quick service”

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Posted 6 years ago

“There was a good selection of Beer. Price was reasonable and delivery was very quick. I am happy and will buy from them again.”

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Posted 6 years ago

“Very quick & efficient service.”

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Posted 6 years ago

“Great beers but did have a couple of issues with the website on a mobile.”

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Posted 6 years ago

“The beer was great but as I only ordered 1 can the price of the packaging seemed expensive (more than the beer itself) then to top it off it was delivered in a box big enough for at least 18 beers which explains the unnecessary price of postage for 1 can and is a complete waste of cardboard. Everything else was great.”

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Posted 6 years ago

“Returning customer, received order quickly, would definitely recommend”

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Posted 6 years ago

“Great selection, good beer prices. Delivery was spot on but very expensive.”

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Posted 6 years ago

“First time user. everything well packed, tonight I shall have a Zot blonde beer, in my Zot beer chalice. Looking forward to that. Will definitely consider using Beer Merchants again. Would also recommend to others.”

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Posted 6 years ago

“Very good selection of beers but sadly some were missing in the package, got refunded but still :(”

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Posted 6 years ago

“Great Beer. Great service.”

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Posted 6 years ago

“Really really prompt delivery. I shall definitely be back for more.”

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Posted 6 years ago

“Excellent Service a usual. Delivery to NI in less than two days.”

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Posted 6 years ago

“Quick delivery, fair prices managed to get hold of a limited edition I love that I couldn't get elsewhere. Loads off offers as well for end of line etc...”

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Posted 6 years ago

“Only ordered one mini keg but it was delivered very quickly. Will buy some more soon as we have a family get together in a few months”

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Posted 6 years ago

Beer Merchants is rated 4.7 based on 3,953 reviews