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Beer Merchants Reviews

4.7 Rating 4,003 Reviews
95 %
of reviewers recommend Beer Merchants
4.7
Based on 4,003 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Within 5 Days
On-time Delivery
97%
Accurate And Undamaged Orders
100%
Customer Service
Communication Channels
Email, Telephone
Read Beer Merchants Reviews

About Beer Merchants:

Great beer to your door.

Visit Website

Phone:

01622712960

Email:

support@beermerchants.com

Location:

Unit B10 Larkfield Trading EstateNew Hythe Lane, ,
Larkfield
ME20 6SW

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I preaume this review request email is automated. You would not manually send this (surely) after our receny exchanges. I ordered a simgle 75cl of beer plus 2 mixed cases of German beer which were headlined as containinh 10 nottles each. What arroved was 15 bottles not the expected 21. 4 of the missing bottlea were forwarded on a second delivery following a couple of calls taking the total receoved to 19. The remaining 2 bottles were the subject of further calls and emails. On your website the headline read 10 bottles but within the 'what's inside' tab the beers listed totalled only 9. I was offered no compemsation for my teoubles and short order despite pointing out this was a mis-sale. I have since noticed the error on the site has been corrected. You tell me what score out of 5 that sorry story should attract (as I'm forced to give at lesst 1 to post this message). David Randell
Helpful Report
Posted 6 years ago
Great selection, well packaged and fast delivery
Helpful Report
Posted 6 years ago
Ordered 4 days ago, delivery came within 5 days like they said it would. Beer fantastically wrapped and all tasting great the ones I have had so far. Couldn't recommend them enough fantastic to deal with.
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Posted 6 years ago
Fast acting customer service when two beers were left out from my order. Will buy again
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Posted 6 years ago
Poor communication this order. Ordered 3 X Braekmans hazelnut jenever and not delivered. no notification apart from saying goods despatched. received email saying refund from paypal. no idea what happened to my order.
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Posted 6 years ago
Arrived on time exactly as they said it would
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Posted 6 years ago
Great beer delivered quickly at a reasonable price!
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Posted 6 years ago
The beers I ordered are lovely. Good service and quick turnaround. Only problem was the courier left the box of beers on our front door step as no one was home, so we were lucky they were still there later in the day!
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Posted 6 years ago
Quick delivery, excellent packaging as always.
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Posted 6 years ago
Great selection with prompt service and delivery.
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Posted 6 years ago
Wow! Excellent Customer Service!! I only ordered 1 glass to replace Hubby's broken one, but it came in a large, solid & insulated box.
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Posted 6 years ago
excellent service
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Posted 6 years ago
Excellent range of beer. Arrived promptly and well packaged.
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Posted 6 years ago
Awesome service and site
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Posted 6 years ago
Super quick, really easy to use and a great selection!
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Posted 6 years ago
Fantastic beer selection, a good delivery charge and delivered safely in 2 days. Defo comming back for more. Big thumbs up from me
Helpful Report
Posted 6 years ago
Good price, good product, quick delivery.
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Posted 6 years ago
Products arrived perfectly.
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Posted 6 years ago
Great service, Great beer, Great price, I will be ordering more 🍺
Helpful Report
Posted 6 years ago
Great service. 🙌🙌
Helpful Report
Posted 6 years ago
Beer Merchants is rated 4.7 based on 4,003 reviews