Beer Merchants Reviews

Name: Beer Merchants
Address: Unit B10 Larkfield Trading EstateNew Hythe Lane, ,, Larkfield
Rating: 4.66

4.7 Rating 3,953 Reviews

95 %

of reviewers recommend Beer Merchants

4.7

Based on 3,953 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 92%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5

About Beer Merchants:

Great beer to your door.

Visit Website

Phone:

01622712960

Email:

support@beermerchants.com

Location:

Unit B10 Larkfield Trading EstateNew Hythe Lane, ,
Larkfield
ME20 6SW

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Beer Merchants 5 star review on 3rd November 2024

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Love it the beers and the service!”

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Posted 6 years ago

“The minikeg arrived quickly. I'm sure it will be enjoyed.”

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Posted 6 years ago

“Ordering was easy and beer arrived on day advised. Can't fault service.”

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Posted 6 years ago

“I was very dissatisfied with the delivery of this order and your customer service support around it. I ordered on the 2nd December. On the 4th when I checked my account it said it had been delivered. I hadn't received it. I wrote twice to customer service with no response and tried to call twice with no answer. It finally arrived 6 days later out of the blue. When I opened it I found it had been badly packaged and the cans were all shaken up and several dented. I wrote to you about that and all I got back was a very vague apology, no acknowledgement of responsibility and an overt blaming of Royal Mail for not not handling the package properly.....Ummmm what about the customer in the middle of this. Appalling.”

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Posted 6 years ago

“Great selection. Website easy to use and see all the choices. Quick delivery.”

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Posted 6 years ago

“Normally my order is a repeat order, it is despatched promptly using Parcelforce (their tracking system works well too) my order is alwayswell packed. Importantly my beers are well priced. Beer Merchants are my first choice!!!”

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Posted 6 years ago

“Easy website, reasonable price very fast delivery and free Kwak glass - what not to like. Thank you Beer Merchants.”

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Posted 6 years ago

“Beer Merchants rock! I ordered 48 bottles of beer late Friday evening and they were delivered on Wednesday afternoon. I was sceptical they would arrive in time for New Years. Thanks BM team.”

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Posted 6 years ago

“Fantastic service and great value definitely order from you again”

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Posted 6 years ago

“Arrived in full and very promptly”

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Posted 6 years ago

“Very good service and prompt delivery- looking forward to son visiting to try them!”

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Posted 6 years ago

“Received very quickly and to the exact description”

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Posted 6 years ago

“Fast delivery, great service as always”

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Posted 6 years ago

“Brilliant service.”

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Posted 6 years ago

“Product delivered very quickly, beer excellent”

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Posted 6 years ago

“Excellent selection, delivered quickly. Thank you!”

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Posted 6 years ago

“I love this tome of year as it brings around the Mystery Box. Full of surprises and not just Supermarket beers. Fast service and delivery too.”

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Posted 6 years ago

“Fantastic beer and fantastic service, would definitely recommend. Thank you.”

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Posted 6 years ago

“Extremely disappointed that the black Friday discount was not applied to my order. I missed this input by mistake and email customer service within minutes of placing the order to advise. My email was completely ignored and the 'customer service' was thrown out the window. Advertising a discount to get you on the site, but then not wanting to actually apply it. I would have to reconsider ordering from Beer Merchants again in the future.”

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Posted 6 years ago

“Always delivered on time, good selection.”

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Posted 6 years ago

Beer Merchants is rated 4.7 based on 3,953 reviews