Beer Merchants Reviews

Name: Beer Merchants
Address: Unit B10 Larkfield Trading EstateNew Hythe Lane, ,, Larkfield
Rating: 4.66

4.7 Rating 3,875 Reviews

95 %

of reviewers recommend Beer Merchants

4.7

Based on 3,875 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 92%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5

About Beer Merchants:

Great beer to your door.

Visit Website

Phone:

01622712960

Email:

support@beermerchants.com

Location:

Unit B10 Larkfield Trading EstateNew Hythe Lane, ,
Larkfield
ME20 6SW

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Beer Merchants 5 star review on 3rd November 2024

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Stumbled across them looking for some British breweries and found everything I needed. Would highly recommend them”

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Posted 5 years ago

“I made an order late Thursday morning and my order was delivered the next afternoon!! I phoned Customer Services before I ordered as there was an item online that seemingly was in stock but you could not add to basket. They sorted it in few minutes and I completed my online order in no time. This was my first order but from my experience I will be using them again. They offer a wide range of beers and as a Belgium beer drinker I appreciate be able to get some of my favourite beers so quickly that can’t be bought on the high-street. The only slight reservation I had was that one of the packages was slightly opened. Nothing was damaged or missing and from my limited experience of their customer services I would think they would sort it out very efficiently and in a satisfactory way. Perhaps items are packed a little too quickly but this comes from wanting to provide such a speedy service. I guess the speed of delivery and their confidence in their own customer service outweighs the occasional breakage or missing items. From my only experience so far I would thoroughly recommend this company and wish them continued success!”

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Posted 5 years ago

“very quick delivery”

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Posted 5 years ago

“Excellent speedy service!”

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Posted 5 years ago

“Excellent service fast and good price. Got exactly what I wanted for a hubby who misses good Belgium beer 🍺”

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Posted 5 years ago

“Received order with items not as advertised, have emailed back twice now with no response, terrible customer service considering how much I have already spent with you. Will be returning goods due to the unwillingness to resolve my issue.”

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Posted 5 years ago

“Excellent service, good selection, packaging and very quick delivery.”

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Posted 5 years ago

“Great service”

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Posted 5 years ago

“Great service. Quick delivery. Ordered a few times now and highly recommend.”

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Posted 5 years ago

“Excellent and prompt delivery. Loved some of my beers. However 7 out of the 15 beers were 6 months out of date. I have notified the company by two means of communication but yet to hear anything back. Shame as without this blip it would have been a 5* review”

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Posted 5 years ago

“Very helpful team. Great beers !!!”

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Posted 5 years ago

“Beer good. Parcelforce delivery terrible. Use a courier who delivers!”

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Posted 5 years ago

“Ordered some White Lies beer from here and was pleased with the service. Items arrived quickly and really well packaged. Would definitely use again and recommend the company to others. Daryl.”

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Posted 5 years ago

“Excellent beers and very quick delivery”

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Posted 5 years ago

“Placed and received my first order with Beer Merchants with ease. Delivery was prompt and fare price for delivery cost. Good selection of beers, would use again.”

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Posted 5 years ago

“Excellent Service. Delivery to NI the next day.”

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Posted 5 years ago

“Excellent service thoroughly recommend”

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Posted 5 years ago

“Finding a delirium tremens in a 750ml bottle is hard so for a site to have it does me a great favour”

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Posted 5 years ago

“I purchased the White lies beer as I’m a big fan of the band. But actually it was a lovely drink. The service by beer merchants was exceptional also...”

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Posted 5 years ago

“Excellent service,lovely German beer!”

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Posted 5 years ago

Beer Merchants is rated 4.7 based on 3,875 reviews