Beer52 Reviews

Name: Beer52
Rating: 4.58

4.6 Rating 5,063 Reviews

91 %

of reviewers recommend Beer52

Company Reviews

Questions

Metrics

4.6

Based on 5,063 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 63%
Accurate And Undamaged Orders	Greater than 93%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Over A Week
Customer Service	2.3 out of 5

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Phone:

0131 608 1002

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Beer52 1 star review on 17th January 2025

Anonymous

Beer52 1 star review on 30th January 2023

Nicola Hanson

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Good beer and good service!”

Helpful Report

Posted 4 years ago

“Prompt and helpful service from Douglas this morning. I was cancelling my subscription and despite my refusing his reduced price offers he remained courteous.”

Helpful Report

Posted 4 years ago

“The nice thing about it is it feels like you’re getting a little present for yourself through the post (especially if you’ve forgotten about it and it turns up unexpectedly). When calling up Douglas was really nice, understanding and helpful- definitely give it a try!”

Helpful Report

Posted 4 years ago

“Douglas was very friendly and dealt with my cancellation swiftly; I felt confident that if I want to return then this is an organisation I would happy deal with in the future. It just isn't for me right now!”

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Posted 4 years ago

“Let me cancel without any pressure - thought it would be quite difficult but Douglas made it stress free! Would deffo outlet come back in the future!”

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Posted 4 years ago

“Very prompt and friendly service”

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Posted 4 years ago

“Prompt and helpful service from Douglas this morning. Interesting range of beers, and looking forward to sampling them. Best of luck to Beer52.”

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Posted 4 years ago

“Efficient and friendly service from Douglas.”

Helpful Report

Posted 4 years ago

“Eclectic range of beers each month. I enjoyed the voyage of discovery. No problems with deliveries and I always found the customer service guys courteous and helpful. (I say "guys" but I think I spoke to Angus on both occasions!)”

Helpful Report

Posted 4 years ago

“The service is great and the customer service is awesome as well. The selection of beers you receive gives you the chance to try different things if you're a bit wary of going and buying a whole case on your own. This takes the hassle out of buying something and not liking it. Douglas was really helpful with my query.”

Helpful Report

Posted 4 years ago

“Douglas was extremely helpful and offers a fantastic level of service, an asset to the team!”

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Posted 4 years ago

“Excellent range of beers provided and efficient delivery. Douglas on the Helpline was very helpful.”

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Posted 4 years ago

“Douglas finally resolved the delivery problem with my beers. Of all the staff that I have spoken to at BEER52, all have been very friendly and helpful but for whatever reason my first ever beer order never arrived within the time promised! Eureka! my beer has finally arrived after almost one month from the original date of my order, well done Douglas.”

Helpful Report

Posted 4 years ago

“Easy to sign up, great offers and quick delivery. I unfortunately had to cancel my subscription, this was a phone call to a really lovely understanding man. No pushy sales tactics. I’d definitely order again for a gift or sign up again in the future.”

Helpful Report

Posted 4 years ago

“Hi, I'd never heard of Beer52 until I came across an advert on Facebook with a brilliant offer on craft Belgian beers (can never resist them). I've tried a couple out of the crate so far and are exactly what I'd expect of Belgian beer....amazing! When cancelling my subscription, I dealt with Douglas who was very polite and cheery, despite the aforementioned. I would definitely recommend Beer52 if you want to sample a vast selection of beers, rather than sticking to what's on your locals pumps.”

Helpful Report

Posted 4 years ago

“Douglas was very helpful and the beer was good too!”

Helpful Report

Posted 4 years ago

“Douglas was excellent help with assisting me to cancel. I will be back.”

Helpful Report

Posted 4 years ago

“Called to cancel my subscription. Spoke to Douglas who was really helpful and not pushy at all.”

Helpful Report

Posted 4 years ago

“Sadly i am cancelling my subscription, however, Douglas was awesome and efficient with great customer service.u”

Helpful Report

Posted 4 years ago

“My husband absolutely loved the monthly boxes and beer fests. We would continue our subscription if it weren't for us moving to America. Douglas M in customer service was very helpful and made our cancelation easy. I would highly recommend trying it out!”

Helpful Report

Posted 4 years ago

Beer52 is rated 4.6 based on 5,063 reviews