Beer52 Reviews

Name: Beer52
Rating: 4.58

4.6 Rating 5,063 Reviews

91 %

of reviewers recommend Beer52

Company Reviews

Questions

Metrics

4.6

Based on 5,063 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 63%
Accurate And Undamaged Orders	Greater than 93%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Over A Week
Customer Service	2.3 out of 5

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Phone:

0131 608 1002

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Beer52 1 star review on 17th January 2025

Anonymous

Beer52 1 star review on 30th January 2023

Nicola Hanson

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Thanks Angus, I was dreading cancelling just in case I got the hard sell. Not so, you made it very easy and that's much appreciated. Maybe come back in the summer.”

Helpful Report

Posted 4 years ago

“Always on time and a great selection of beers each month, worth every penny. We’ve recently had a baby and had to make a few luxury cutbacks, which included the beer :( - called to cancel and Douglas was a great help, run through a variety of different options on how subscriptions work and was cool an understanding not a pushy salesman, call was wrapped up in less than 5 minutes. Will definitely be re-subscribing in the future.”

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Posted 4 years ago

“Douglas was great to speak to on the phone today. Just some confusion regarding the subscription that it’s every 28 days and not a monthly, so days of monies coming out can differ. Recommend for trying new and different beers as you won’t find most in a supermarket.”

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Posted 4 years ago

“Good beers delivered to my house”

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Posted 4 years ago

“Talked me through my options, account credit, different box numbers and beer options which made me stay on with the subscription.”

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Posted 4 years ago

“Douglas was very helpful and clearly explained what my options were. Good customer service”

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Posted 4 years ago

“Customer service was easy. Delivery always on time with good communication. Good quality products, especially with catering for vegans.”

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Posted 4 years ago

“Brilliant service, excellent beers, always something new to try.”

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Posted 4 years ago

“Quick, cheerful and helpful customer service from Douglas. All Good!”

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Posted 4 years ago

“Very friendly and helpful”

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Posted 4 years ago

“I've loved trying a range of beers from Beer52 and Douglas Munro was very helpful and friendly on the phone. Thank you!”

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Posted 4 years ago

“Offer a great product, which is well packaged. Douglas was super helpful and informative on the phone.”

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Posted 4 years ago

“Matt was lovely and helpful with all of my questions. Would highly recommend.”

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Posted 4 years ago

“Very helpful and friendly customer service”

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Posted 4 years ago

“Had a handful of deliveries - mixed opinions on the beers (perhaps I'm not a connoisseur!) but when I called and spoke to Douglas about cancelling he was very helpful. Although understandable he tried to persuade me to stay, it was straightforward and quick to stop my subscription. Thanks!”

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Posted 4 years ago

“I had a question r.e my subscription and phoned customer service. Douglas Munro answered who was very friendly and helpful. I'm very happy.”

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Posted 4 years ago

“Didn’t like the beer , very expensive at £3 for a small can but the customer service was excellent and Matt was very helpful”

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Posted 4 years ago

“DOUGLAS gave Excellent customer service - so polite, very efficient, knowledgeable and just a nice guy.”

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Posted 4 years ago

“Good customer service and very helpful”

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Posted 4 years ago

“Really enjoyed the beers all very different and very tasty. When it came to stopping my subscription Matt in customer services was very friendly, informative and helpful.”

Helpful Report

Posted 4 years ago

Beer52 is rated 4.6 based on 5,063 reviews