Beer52 Reviews

Name: Beer52
Rating: 4.58

4.6 Rating 5,064 Reviews

91 %

of reviewers recommend Beer52

Company Reviews

Questions

Metrics

4.6

Based on 5,064 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 63%
Accurate And Undamaged Orders	Greater than 93%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Over A Week
Customer Service	2.3 out of 5

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Phone:

0131 608 1002

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Beer52 1 star review on 17th January 2025

Anonymous

Beer52 1 star review on 30th January 2023

Nicola Hanson

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very good customer service five stars”

Helpful Report

Posted 4 years ago

“Douglas was very helpful, bit of a sales pitch as expected to get me to stay on, nothing too pushy, just offered me options based on my circumstances. Thanks 😊”

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Posted 4 years ago

“Was dreading phoning to cancel subscription as I thought they would make it difficult for me and want me to stay but chap was very pleasant and cancelled with ease”

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Posted 4 years ago

“Fast and fantastic helpful customer service! & excellent beers - we've really enjoyed trying new and delicious beers.”

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Posted 4 years ago

“Douglas explained all the options I had before cancelling without trying to push the service too much! He informed me about credit I still had in the account which I didn't realise! Excellent customer service!”

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Posted 4 years ago

“Douglas is very impressive”

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Posted 4 years ago

“Great helpful customer service”

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Posted 4 years ago

“Douglass top man! Let me know all options before cancelling, but not in a pushy way. Good customer service”

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Posted 4 years ago

“Thanks Douglas, very considerate customer service”

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Posted 4 years ago

“Very friendly voice on the other side of the phone, Douglas was excellent and helpful!”

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Posted 4 years ago

“Thanks Douglas, you put (me) the customer first and listened to what I had to say which I greatly appreciate. Great customer service!”

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Posted 4 years ago

“Great customer service from Douglas”

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Posted 4 years ago

“The guy who I spoke to on the phone was very friendly and helpful. s/o douglas.”

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Posted 4 years ago

“fantastic company and customer service, would highly recommend !”

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Posted 4 years ago

“Nice guy, great communication”

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Posted 4 years ago

“We tried a subscription - the box arrived quickly and looked lovely. It was a good price too for a gift, which is what I used it for. We cancelled it easily by speaking to the pleasant and friendly Douglas on the phone. I will consider this product again in the future.”

Helpful Report

Posted 4 years ago

“Excellent customer service. Thanks Douglas for being so helpful.”

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Posted 4 years ago

“Very professional and pleasant customer service from Douglas. Thank you.”

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Posted 4 years ago

“I contacted BEER52.Com today to cancel my subscription. I spoke to Mr Douglas Munro. He was very understanding and polite. The matter in hand was resolved in a couple of minutes. Thank you Douglas 5*👍”

Helpful Report

Posted 4 years ago

“Great service from Douglas as always. He took the time to explain the options available and was a great help.”

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Posted 4 years ago

Beer52 is rated 4.6 based on 5,064 reviews