BETSY BOO'S BOUTIQUE Reviews

Name: BETSY BOO'S BOUTIQUE
Address: 823 Eagleview Drive, FAIRFAX
Rating: 4.53

4.5 Rating 2,900 Reviews

87 %

of reviewers recommend BETSY BOO'S BOUTIQUE

4.5

Based on 2,900 reviews


Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Next Day
On-time Delivery	97%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5
Returns & Refunds
Returns Process	Easy

$Read BETSY BOO\'S BOUTIQUE Reviews$

Visit Website

Phone:

3198462221

Email:

betsy@betsyboos.com

Location:

823 Eagleview Drive
FAIRFAX
52228

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BETSY BOO'S BOUTIQUE 5 star review on 29th May 2020

Anonymous

Anonymous // 01/01/2019

Filter: Rated 1 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“My first order of two 'what up witches' t-shirts were returned because I was not satisfied with the quality or fit. I received in store credit and placed a different order. I was very disappointed when I received my items to find two of three items did not look like their pictures online. When I contacted the boutique regarding my disappointment with the two previous orders, it was explained they don't do their own pictures but get them from the manufacturers. That is unacceptable to me, a boutique owner has a responsibility to make sure the items look the same as pictured regarding color and fit. Instead of offering me a full refund they only offered to return the items for another in-store credit. I would not recommend this boutique to anyone due to the poor quality of items and website, as well as a return policy that doesn't protect the customer if the items are different than pictured online.”

Helpful Report

Posted 7 years ago

“I'm disappointed in the product I received. I'm a first time buyer and read about the sizing before ordering. I ordered a top in a size 3x because there wasn't any 2x available. I wear a 1-2x and thought I'd be safe. When I tried on the top it was so tight that I will be unable to wear it. Your size charts are incorrect, the shirt I received was likened to a size xl.”

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Posted 7 years ago

“Material very thin and bad quality! I ordered a shirt for a party and it was completely see through. Prices to high. Can find better quality at the mall for a much better price. Sizes run small and the return policy is awful!!! Buyer beware!!”

Helpful Report

Posted 7 years ago

“Ordered the What Up Witches tshirt. In the picture it was a vneck. When I received my order it was a regular crew neck tshirt. I wanted the shirt as pictured not something totally different. First and last time ordering.”

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Posted 7 years ago

“I ordered two outfits and was very excited. It took forever for them to come in. I was extremely disappointed to see that both outfits were not even close true to size. I ordered large and they both fit my daughter who wears an adult small. Needless to say, I couldn't exchange the outfits for the same outfit in a larger size so now I'm stuck with a credit. I wish I would've read the return policy prior to ordering. I would not recommend this clothing site to anyone!”

Helpful Report

Posted 7 years ago

“Make sure you know their return policy. Store credit only”

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Posted 7 years ago

“I will never order from you again. Your return policy is unreasonable.. If the customer can charge an item, you should be able to refund them.. The clothes run small, or at least that was my experience, and then when I had to pick something else, the sizes weren't readily available so I was limited to my choices..”

Helpful Report

Posted 7 years ago

$Read BETSY BOO\'S BOUTIQUE Reviews$

Hi Sharon! Our return policy is pretty consistent with other online boutiques and is clearly stated on our website with links in several places, including every product description. We do add new arrivals daily. Hopefully you can find a replacement item with some our Fall new arrivals. Let us know if you have any questions.

Posted 7 years ago

“I purchase a BBB Set in the beginning of September. Was told it will ship late September. It is now October and my order is still reflecting as unfulfilled. I've reached out for status and no one wants to respond and let me know. Terrible service and I will likely request a refund if I don't get a response and my order ASAP.”

Helpful Report

Posted 7 years ago

$Read BETSY BOO\'S BOUTIQUE Reviews$

Hi Amanda! We apologize for the delay with your order. Customer Service did respond this morning to your message from late last week and we sent you an email regarding your order just a little bit ago. As stated on our website, we are a small business and our customer service hours are M-F from 9am to 4pm CST. We try to respond as quickly as we can. Please reach out to customer service at CustomerService@BetsyBoos.com if you have any questions.

Posted 7 years ago

BETSY BOO'S BOUTIQUE is rated 4.5 based on 2,900 reviews