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BetterMe Reviews

4.6 Rating 2,457 Reviews
91 %
of reviewers recommend BetterMe
4.6
Based on 2,457 reviews
Shipping & Delivery
Delivery Methods
Postal Service
On-time Delivery
100%
Customer Service
Communication Channels
Email, Live Chat, Telephone
Queries Resolved In
Under An Hour
Customer Service
4.9 out of 5
Returns & Refunds
Refunds Process
Very Easy
Read BetterMe Reviews

About BetterMe:

Since 2017, we have been on a mission to create a healthier world for everyone, regardless of age, sex, physical ability, or background. Our goal is to make healthy lifestyle accessible to everyone so they can achieve long-term health benefits. Recognizing the lack of Diversity, Equity, and Inclusion in the market, we strive to eliminate barriers to well-being and self-esteem.

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Email:

care@betterme.world

Write Your review

BetterMe 1 star review on 19th January 2024
Becky
BetterMe 1 star review on 19th January 2024
Becky
BetterMe 1 star review on 6th November 2023
Bomba
BetterMe 5 star review on 20th October 2023
Mr Bear
BetterMe 5 star review on 18th October 2023
Anonymous
BetterMe 1 star review on 29th June 2023
Corine
BetterMe 1 star review on 29th June 2023
Corine
3
Anonymous
Anonymous  // 01/01/2019
“Timely response, very helpful”
Helpful Report
Posted 5 months ago
Hello! Thank you for your review, and thanks for choosing our app! Kind regards, Team BetterMe
Posted 5 months ago
“BetterMe helped me a Lot. It is a very good platform! It is als very good in giving Support!”
Helpful Report
Posted 5 months ago
Hi there! We are delighted to hear your optimistic feedback! Thanks for taking the time to review the app and share your opinion with other users and us. Kind regards, team BetterMe
Posted 5 months ago
“Very quick response and friendly service. I was assisted by Marcie.”
Helpful Report
Posted 5 months ago
Hello! Thank you for your feedback. We appreciate you spreading the good word about your experience with BetterMe. Kind Regards, Team BetterMe
Posted 5 months ago
“It is a good site!! Its just not for me! Im sure it'll be great for other people!! Im not saying its s bad site!! Its just not for me!!”
Helpful Report
Posted 5 months ago
Hi Carla, Thank you for your kind words and honesty. We’re glad you see the potential for others. If there’s anything that could have made it a better fit for you, we’re here to listen. Warm regards, Team BetterMe
Posted 5 months ago
“Férovosť, ústretovosť, bezproblémové riešenie problemov”
Helpful Report
Posted 6 months ago
Ahoj Emily, ďakujeme za spätnú väzbu. Sme radi, že oceňujete férovosť a ústretovosť a že riešenie problémov bolo bezproblémové. Ak by ste mali ďalšie návrhy alebo otázky, sme tu pre vás. S pozdravom, Tím BetterMe
Posted 5 months ago
“BetterMe Customer Service people were efficient when responding to me. They answered my questions respectfully and caring. I appreciated their help.”
Helpful Report
Posted 6 months ago
Hi there, Thank you for your kind words. We’re glad our customer service team was efficient, respectful, and caring. Warm regards, Team BetterMe
Posted 5 months ago
“Customer care ottimo.”
Helpful Report
Posted 6 months ago
Ciao! Grazie mille per le gentili parole! Siamo felici che abbiate apprezzato l'eccellente servizio clienti. Se c'è qualcosa che possiamo fare per rendere la vostra esperienza ancora migliore, siamo a vostra disposizione. Cordiali saluti, Il team di BetterMe
Posted 5 months ago
“Great customer service”
Helpful Report
Posted 6 months ago
Hello! Thank you for your feedback, and thank you for choosing BetterMe. Kind regards, Team BetterMe
Posted 5 months ago
“Responden en forma inmediata y dan los avisos correspondientes al plan, para que uno esté pendiente de la fecha en que se hacen los pagos y el precio. Además consideran las situaciones particulares que se le plantean.”
Helpful Report
Posted 6 months ago
Hola, muchas gracias por sus amables palabras. Si podemos ayudarle en algo más, no dude en contactarnos. Saludos cordiales, El equipo de BetterMe
Posted 5 months ago
“Amazing customer service. Very accomodating”
Helpful Report
Posted 6 months ago
Hi there, Thank you for your kind words. We’re glad you had a great experience and found our team accommodating. Warm regards, Team BetterMe
Posted 5 months ago
“Service client très reactif et comprehensif Merci beaucoup”
Helpful Report
Posted 6 months ago
Bonjour, Merci pour votre retour positif. Nous sommes ravis que notre service client ait été réactif et compréhensif. Si vous avez besoin d’aide supplémentaire, nous sommes là. Bien cordialement, L'équipe BetterMe
Posted 5 months ago
“The response is super quick and the team is very knowledgeable.”
Helpful Report
Posted 6 months ago
Hello! It is delightful to hear such positive words and it’s always a pleasure to serve our users. Many thanks! Kind Regards, Team BetterMe
Posted 5 months ago
“Great customers service”
Helpful Report
Posted 6 months ago
Hello! Thank you for your review, and thanks for choosing our app! Kind regards, Team BetterMe
Posted 5 months ago
“Страхотен екип, който съдейства изключително бързо и адекватно.”
Helpful Report
Posted 6 months ago
Мариана, благодарим ви за страхотния отзив! Радваме се, че екипът ни успя да помогне бързо и адекватно. Ако имате нужда от допълнителна помощ, тук сме за вас. Сърдечни поздрави, Team BetterMe
Posted 5 months ago
“The customer service team was helpful in resolving my issue. They heard my side of the story and honored the request I made though it was a misunderstanding on my part which caused the issue.”
Helpful Report
Posted 6 months ago
Hi Belma, Thank you for sharing your kind words. We’re glad our customer service was able to listen to your side and resolve the issue. If you need anything else, we’re here to help. Warm regards, Team BetterMe
Posted 5 months ago
“Professionale e veloce”
Helpful Report
Posted 6 months ago
Ciao! Grazie per le gentili parole. Siamo lieti che abbiate trovato il servizio professionale e veloce. Cordiali saluti, Team BetterMe
Posted 5 months ago
“Good customer service, dealt with my issue quickly thank you.”
Helpful Report
Posted 6 months ago
Hi there, Thanks so much for sharing your kind words. We’re glad to hear you had a quick resolution and that you were satisfied with our service. If there’s anything else you need, we’re here for you. Warm regards, Team BetterMe
Posted 6 months ago
“Excellent & friendly service. Prompt response and very easy to deal with.”
Helpful Report
Posted 6 months ago
Hi Maria, Thanks so much for sharing your kind words. We’re delighted you had an excellent and friendly experience with prompt response. If there’s anything else you need, we’re here for you. Warm regards, Team BetterMe
Posted 6 months ago
“I just wanted a trial at the rate shown on the website however after clicking & agreeing i realised I'd subscribed to monthly payments which I didn't want to commit to so emailed BetterMe who promptly emailed me back to say my subscription was cancelled and nothing would come out of my bank next month, very impressed with the speed in their response.”
Helpful Report
Posted 6 months ago
Hi Lisa, Thanks so much for sharing your experience. We’re glad to hear our team moved quickly to cancel the subscription and ensure nothing would be charged next month. If you need anything else or have questions, we’re here for you. Warm regards, Team BetterMe
Posted 6 months ago
“I received a kit that looked used and had missing items. The items inside the kit were already opened and the pump for the ball was broken. I was very upset and reached out to customer service immediately and sent pictures. I have to say that customer service was great, and they immediately corrected the issue by sending me a new kit, free of charge. I'll update once I receive the new kit but overall, Im very pleased with how fast customer service responded and helped to resolve this problem.”
Helpful Report
Posted 6 months ago
Hi Adrienne, Thanks so much for sharing your experience. We’re glad to hear our team moved quickly to fix the issue and get you a replacement kit. If you need anything else or have questions once you receive the new kit, we’re here for you. Warm regards, Team BetterMe
Posted 6 months ago
BetterMe is rated 4.6 based on 2,457 reviews