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BetterMe Reviews

4.5 Rating 1,446 Reviews
87 %
of reviewers recommend BetterMe
4.5
Based on 1,446 reviews
Shipping & Delivery
Delivery Methods
Postal Service, Courier
Average Delivery Time
Next Day
On-time Delivery
97%
Accurate And Undamaged Orders
Greater than 60%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.2 out of 5
Returns & Refunds
Refunds Process
Very Easy
Read BetterMe Reviews

About BetterMe:

Since 2017, we have been on a mission to create a healthier world for everyone, regardless of age, sex, physical ability, or background. Our goal is to make healthy lifestyle accessible to everyone so they can achieve long-term health benefits. Recognizing the lack of Diversity, Equity, and Inclusion in the market, we strive to eliminate barriers to well-being and self-esteem.

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Email:

care@betterme.world

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BetterMe 1 star review on 19th January 2024
Becky
BetterMe 1 star review on 19th January 2024
Becky
BetterMe 1 star review on 6th November 2023
Bomba
BetterMe 5 star review on 20th October 2023
Mr Bear
BetterMe 5 star review on 18th October 2023
Anonymous
BetterMe 1 star review on 29th June 2023
Corine
BetterMe 1 star review on 29th June 2023
Corine
3
Anonymous
Anonymous  // 01/01/2019
The app is very well designed with lots of options. The special offer was very good for me, so I tried it and it was a big surprise that I also got a watch as a gift, which is very useful during my workouts. Communication with the BetterMe team is excellent, if you have any requests or questions please contact them, they are extremely helpful and respond very quickly. I would recommend anyone to give this app a try, you will be satisfied.
Helpful Report
Posted 11 months ago
Hi there, Judit. We are delighted to hear your optimistic feedback! Thanks for taking the time to review the app and share your opinion with other users and us. Here at BetterMe, we are always ready to assist and support you along the way. Feel free to reach us at any time. Kind regards, team BetterMe
Posted 11 months ago
Helpfully
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Posted 11 months ago
Hello! Thank you for your feedback, and thank you for choosing BetterMe. Kind regards, Team BetterMe
Posted 11 months ago
Excellent customer service and quick response back to queries.
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Posted 11 months ago
Hello! Thank you for your feedback. We appreciate you spreading the good word about your experience with BetterMe. Kind Regards, Team BetterMe
Posted 11 months ago
They have great customer service. I forgot to conceal after my first month and they worked with me to get my money back from the second charge. They were great!
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Posted 11 months ago
Hello, Jasmin. Our team is very happy when our customers feel satisfied. Thank you so much for sharing your positive feedback with other users and us. Kind regards, team BetterMe
Posted 11 months ago
Customer service was great
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Posted 11 months ago
Hello, Alina. Thank you for your review, and thanks for choosing our app! Kind regards, Team BetterMe
Posted 11 months ago
This review is based solely on customer service. I ran into some issues and I was not able to use the app like I wanted. Something happened where my cancellation did not go through, and the BetterMe staff was so responsive and able to give me my refund. Even though it didn't benefit me at the time, them offering additional options for my subscription was a wonderful option.
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Posted 11 months ago
Hello there! It is delightful to hear such positive words and it’s always a pleasure to serve our users. Many thanks! Kind Regards, Team BetterMe
Posted 11 months ago
Great customer service signed up to subscription was going to cost too much so had a part refund and continue with my subscription
Helpful Report
Posted 11 months ago
Hello, Stuart. Thank you for your kind words. It is always a pleasure to help our users. Together we are a team! We hope that our application will help you to achieve amazing results. Best Regards, Team BetterMe
Posted 11 months ago
Customer service was great and helped me have an even better experience with better me 💪
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Posted 11 months ago
Hi there! We are delighted to hear your optimistic feedback! Thanks for taking the time to share your experience with other users and us. Kind regards, team BetterMe
Posted 11 months ago
I'm very happy with the answered Team of customer service. Thank you very much!
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Posted 11 months ago
Hello, Monica. Thank you for your feedback. We are always glad to assist our customers with any arising questions or difficulties. Kind regards, team BetterMe
Posted 11 months ago
Customer service is fabulous
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Posted 11 months ago
Hello, Betsy. Thank you so much for sharing your positive feedback with other users and us. Our team is very happy when our customers feel satisfied. Kind regards, team BetterMe
Posted 11 months ago
Very happy
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Posted 11 months ago
Hi there! Thank you for your feedback. It makes us happy to realize that you feel positive about your fitness journey with BetterMe. We hope that it will help the routine to be effective and fun. Kind regards, team BetterMe
Posted 11 months ago
Comunicare.con il servizio clienti è facile e veloce
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Posted 11 months ago
Ciao! Grazie per il tuo feedback e grazie per aver scelto BetterMe. Buona giornata! Cordiali saluti, Team BetterMe
Posted 11 months ago
I am very impressed by BetterMe customer service team. I subscribed to the app with the intent to use it as part of my recovery. Unfortunately, my back issues got worse before I had the opportunity to use it once. The injury required two spine procedures. I reached out to BetterMe customer support and were very understanding. The refunded my subscription. Can’t wait to heal to start exercising again. Will subscribe back for sure.
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Posted 1 year ago
Hello, Peter. Thank you for your feedback. We appreciate you spreading the good word about your experience with BetterMe. On our end, we would love to have you back whenever you are ready. Kind Regards, Team BetterMe
Posted 11 months ago
A very gentle way of getting back into working out again. Customer support was a pleasure to work with as well. We had a small misunderstanding at one point but they absolutely made it right!
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Posted 1 year ago
Hi! Thank you for the positive review! We're thrilled to hear you're enjoying the app. Thanks for choosing BetterMe! Kind regards, team BetterMe
Posted 11 months ago
Great work out plan, great customer service all throughout. Thank you for such great service!
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Posted 1 year ago
Hi there, Douglas. Thank you for the kind feedback. We are happy to know you are enjoying our app! Kind Regards, Team BetterMe
Posted 11 months ago
Good and fast customer service
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Posted 1 year ago
Hello! Thank you for your review, and thanks for choosing our app! Kind regards, Team BetterMe
Posted 11 months ago
Ok profesional y respeto
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Posted 1 year ago
¡Hola! Gracias por tus comentarios y por elegir BetterMe. Atentamente, Equipo BetterMe
Posted 11 months ago
Support is very flexible and customer oriented. They helped me fast to solve my problem. I am satisfied with that. Also I like my new fitness band!
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Posted 1 year ago
Hello, Sam. It is delightful to hear such positive words and it’s always a pleasure to serve our users. Many thanks! Kind Regards, Team BetterMe
Posted 11 months ago
I signed up for Better me fitness training (28 days) and it was not possible for me to do the training as planned for all kinds of personal reasons. I contacted them by email and not only did I receive the most courteous and super fast response, they offered me an additional service that would help me at no extra charge. I am grateful for the understanding and I wish everyone would behave with such professionalism, patience and service at the highest level possible like I received from Better me... Thank you very much!!!
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Posted 1 year ago
Hello! Thank you for your kind words. It is always a pleasure to help our users. Together we are a team! We hope that our application will help you to achieve amazing results. Best Regards, Team BetterMe
Posted 11 months ago
I was doing Pilates for around 6 months I had lots of aches and pains which after 4 weeks disappeared obviously due to the stretching it was absolutely amazing. I had to stop due to some bad news on my health. Needless to say my aches and pains are coming back but at the moment I don’t have a choice. But what impressed me the most I have putting off cancelling expecting a lot drama nope I emailed this morning received a message straight away all sorted. Thank you BetterMe for not making my life anymore difficult than it is at the moment 5 stars from me
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Posted 1 year ago
Hello! Thank you, Wendy! We appreciate you spreading the good word about your experience with BetterMe. On our end, we would love to have you back whenever you are ready. Kind Regards, Team BetterMe
Posted 1 year ago
BetterMe is rated 4.5 based on 1,446 reviews