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BetterMe Reviews

4.5 Rating 1,442 Reviews
87 %
of reviewers recommend BetterMe
4.5
Based on 1,442 reviews
Shipping & Delivery
Delivery Methods
Postal Service, Courier
Average Delivery Time
Next Day
On-time Delivery
97%
Accurate And Undamaged Orders
Greater than 60%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.2 out of 5
Returns & Refunds
Refunds Process
Very Easy
Read BetterMe Reviews

About BetterMe:

Since 2017, we have been on a mission to create a healthier world for everyone, regardless of age, sex, physical ability, or background. Our goal is to make healthy lifestyle accessible to everyone so they can achieve long-term health benefits. Recognizing the lack of Diversity, Equity, and Inclusion in the market, we strive to eliminate barriers to well-being and self-esteem.

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Email:

care@betterme.world

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BetterMe 1 star review on 19th January 2024
Becky
BetterMe 1 star review on 19th January 2024
Becky
BetterMe 1 star review on 6th November 2023
Bomba
BetterMe 5 star review on 20th October 2023
Mr Bear
BetterMe 5 star review on 18th October 2023
Anonymous
BetterMe 1 star review on 29th June 2023
Corine
BetterMe 1 star review on 29th June 2023
Corine
3
Anonymous
Anonymous  // 01/01/2019
Geri dönüş çok hızlı ve yardımcı olabilecek türdendi.
Helpful Report
Posted 10 months ago
Merhaba! Geri bildiriminiz için teşekkür ederiz. BetterMe deneyiminiz hakkındaki güzel sözleri yaydığınız için teşekkür ederiz. Saygılarımla, BetterMe Ekibi
Posted 10 months ago
I’ve been using it for exactly a month and one week and I’ve already lost 20 pounds. I’m so happy with my results. I will continue to use this app and definitely highly recommend if you’re just starting off like a beginner like I was.
Helpful Report
Posted 10 months ago
Hello! Thank you for your feedback. We are thrilled to hear that you have had such amazing results with our app. Losing 20 pounds in just a month and one week is truly incredible, and we couldn't be happier for you! Thank you for your support and trust in our app. We are here to assist you every step of the way, and we look forward to helping you reach even greater milestones in your fitness journey. Kind regards, team BetterMe
Posted 10 months ago
Wspaniała aplikacja, idealna dla każdego, kto nie ma motywacji i pomysłu jak dokonać zmiany. I bardzo dobra komunikacja z teamem.
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Posted 10 months ago
Cześć! Dziękujemy za opinię. Doceniamy, że dzielisz się dobrymi wieściami o swoich doświadczeniach z BetterMe. Cieszymy się, że dołączyłeś do naszej rodziny BetterMe! Z poważaniem, Zespół BetterMe
Posted 10 months ago
Quick & helpful customer support!! I would say amazing team. Very quick customer support. I bought plan and couldnt use it due to personal health issues occurred just after the next day of buying your subscription. And your team refunded it when i reached out. With this. I am sure once I an ready to start workout, I will buy your plan only.
Helpful Report
Posted 10 months ago
Hello! Thank you so much for your feedback. We are thrilled to hear that our quick and helpful customer support was able to assist you when you faced personal health issues after purchasing our subscription. On our end, we would love to have you back whenever you are ready. Kind regards, team BetterMe
Posted 10 months ago
Hỗ trợ Xử lý vấn đề thanh toán nhanh, gọn, lẹ. Rất tốt!!
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Posted 10 months ago
Xin chào! Thật vui khi nghe những lời tích cực như vậy và luôn là niềm vui khi được phục vụ người dùng của chúng tôi. Cảm ơn rất nhiều! Trân trọng, Nhóm BetterMe
Posted 10 months ago
Ich bin sehr zufrieden mit BetterMe. Bei Fragen wurde sehr schnell und freundlich geantwortet.
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Posted 10 months ago
Hallo! Unser Team freut sich sehr, wenn unsere Kunden zufrieden sind. Vielen Dank, dass Sie Ihr positives Feedback mit anderen Benutzern und uns teilen. Mit freundlichen Grüßen, Team BetterMe
Posted 10 months ago
I love this program. I would exercise in the pool with this. Great to get yourself moving out of a funk.
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Posted 10 months ago
Hi there! We are delighted to hear your optimistic feedback! Thanks for taking the time to review the app and share your opinion with other users and us. Kind regards, team BetterMe
Posted 10 months ago
Fantastic customer service, very pleased with the professionalism of Kris x
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Posted 10 months ago
Hello! Our team is very happy when our customers feel satisfied. Thank you so much for sharing your positive feedback with other users and us. Kind regards, team BetterMe
Posted 10 months ago
Excelente servicio al cliente. Estoy muy feliz con la app
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Posted 10 months ago
¡Hola! ¡Gracias! Apreciamos que corras la voz sobre tu experiencia con BetterMe. Saludos cordiales, Equipo BetterMe
Posted 10 months ago
Kindness and great reactivity and efficiency with my request. Thank you 🙏
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Posted 10 months ago
Hello! It is delightful to hear such positive words and it’s always a pleasure to serve our users. Many thanks! Kind Regards, Team BetterMe
Posted 10 months ago
An issue with my subscription was swiftly dealt with and great understanding shown. This really impressed me and is the reason for my 5 star review. Thank you.
Helpful Report
Posted 10 months ago
Hello! Thank you for your feedback. We truly appreciate your support and are thrilled to hear that you had such a positive experience with our app. Kind regards, team BetterMe
Posted 10 months ago
They are closely interested in the problems you encounter in practice and find solutions. There is a customer-oriented management. I recommend it.
Helpful Report
Posted 10 months ago
Hello! Thank you for your feedback. Your satisfaction is our top priority, and we are glad that our efforts have been recognized. If you have any further questions or suggestions, please do not hesitate to reach out. We are always here to assist you. Kind regards, team BetterMe
Posted 10 months ago
I had a little difficulty with this program. Customer Service handled my problem with experience and respect. An honest and reliable company.
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Posted 10 months ago
Hello! Thank you for your feedback. We deeply value our customers' satisfaction, and it fills us with joy to know that our customer service team was able to assist you promptly and effectively. Kind regards, team BetterMe
Posted 10 months ago
Amando e amplia a possibilidade de ter uma vida saudável sem interferir a rotina puxada do dia a dia.
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Posted 10 months ago
Hi! Obrigado pela avaliação positiva! Ficamos muito contentes por saber que está a gostar da aplicação e que a considera útil. Obrigado por ter escolhido a BetterMe! Com os melhores cumprimentos, equipa BetterMe
Posted 10 months ago
My bad! Ordered by mistake. Thank you sincerely for helping me cancel. TM
Helpful Report
Posted 10 months ago
Hello! Thank you for your feedback. We understand that mistakes can happen, and we are glad that our team was able to assist you promptly. Your kind words and sincere appreciation mean a lot to us. Kind regards, team BetterMe
Posted 10 months ago
BetterMe charged me for the one on one personal coach but when I pushed for the refund they were ready to give a full refund
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Posted 10 months ago
Hello! Thank you for your feedback. We appreciate you spreading the good word about your experience with BetterMe. Kind Regards, Team BetterMe
Posted 10 months ago
Excellent customer service. I emailed with a query, they were very quick to get back to me and very helpful. I love the app and it really helps me to stay focused on the end target.
Helpful Report
Posted 11 months ago
Hello! Thank you for your feedback We are glad that our customer service was able to promptly assist you with your query. It's fantastic to know that our app is helping you stay focused on your end target. If you have any further questions or need additional assistance, please don't hesitate to reach out to us. Kind regards, team BetterMe
Posted 10 months ago
I needed to cancel my order due to relocating out of state and the time committed to that move. Team was very understanding and quickly processed my refund. Great customer service!!
Helpful Report
Posted 11 months ago
Hello, Danny! Thank you kindly for your feedback. We are thrilled to hear that you had a positive experience with our team. If there is anything else we can assist you with in the future, please don't hesitate to reach out. Kind regards, team BetterMe
Posted 10 months ago
Have yourselves a nice life! I'm going to do the same! Take care!
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Posted 11 months ago
Dear Barbara, Thank you so much for your 5-star rating of BetterMe! We appreciate your support and wish you all the best and hope you have a remarkable day! Kind regards, Team BetterMe
Posted 10 months ago
Thank you very much for the fast responding, and for the full money refund. this is the first time that the customer service from any company i reacted with that really did their job right.
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Posted 11 months ago
Hello! Our team is very happy when our customers feel satisfied. Thank you so much for sharing your positive feedback with other users and us. Kind regards, team BetterMe
Posted 10 months ago
BetterMe is rated 4.5 based on 1,442 reviews