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BetterMe Reviews

4.6 Rating 2,455 Reviews
91 %
of reviewers recommend BetterMe
4.6
Based on 2,455 reviews
Shipping & Delivery
Delivery Methods
Postal Service
On-time Delivery
100%
Customer Service
Communication Channels
Email, Live Chat, Telephone
Queries Resolved In
Under An Hour
Customer Service
4.9 out of 5
Returns & Refunds
Refunds Process
Very Easy
Read BetterMe Reviews

About BetterMe:

Since 2017, we have been on a mission to create a healthier world for everyone, regardless of age, sex, physical ability, or background. Our goal is to make healthy lifestyle accessible to everyone so they can achieve long-term health benefits. Recognizing the lack of Diversity, Equity, and Inclusion in the market, we strive to eliminate barriers to well-being and self-esteem.

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Email:

care@betterme.world

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BetterMe 1 star review on 19th January 2024
Becky
BetterMe 1 star review on 19th January 2024
Becky
BetterMe 1 star review on 6th November 2023
Bomba
BetterMe 5 star review on 20th October 2023
Mr Bear
BetterMe 5 star review on 18th October 2023
Anonymous
BetterMe 1 star review on 29th June 2023
Corine
BetterMe 1 star review on 29th June 2023
Corine
3
Anonymous
Anonymous  // 01/01/2019
“contact très actif et fort dévoué , particulièrement compréhensif de surcroit.”
Helpful Report
Posted 4 months ago
Bonjour, Merci pour votre excellent avis. Nous sommes ravis que notre contact ait été actif, dévoué et particulièrement compréhensif. Si vous avez besoin de quoi que ce soit d'autre, n'hésitez pas à nous contacter. Bien à vous, Équipe BetterMe
Posted 4 months ago
“I was facing a difficult situation and Better Me worked with me. After a speaking with their representative via email we were able to come to a resolution.”
Helpful Report
Posted 4 months ago
Hello! Thank you so much for your review. If there’s anything else we can assist you with, please let us know. Kind regards, Team BetterMe
Posted 4 months ago
“I am 50 years old and have been going to the gym or swimming or running all my life. I can now say without a doubt that Pilates and the ME app is the best exercise you can do. I never ever had been that trimmed in my life or have the arms and abs I have at my age. I highly recommend!! Thank you so much! Love the app!”
Helpful Report
Posted 4 months ago
Hello Caterina, Thank you so much for your wonderful review! We’re thrilled to hear that Pilates and the app have made such a positive difference for you. Your kind words mean a lot to us. If you ever need anything else, we’re here to help. Best regards, Team BetterMe
Posted 4 months ago
“The customer service at BetterMe is wonderful! I mistakenly ordered the soft Pilates ball, not realizing it already came in my essentials kit, and when I reached out to the team at BetterMe, they quickly and seamlessly let me exchange it for the yoga mat. They’re so kind and helpful!”
Helpful Report
Posted 4 months ago
Hello there, Thank you so much for your wonderful review! We're delighted to hear the exchange was seamless and that our team could help quickly. Warm regards, Team BetterMe
Posted 4 months ago
“Rychle reagoval a problém rychle vyřešil”
Helpful Report
Posted 4 months ago
Dobrý den! Děkujeme za vaši zpětnou vazbu. Jsme rádi, že rychlá reakce a vyřešení problému fungovaly. S pozdravem, tým BetterMe
Posted 4 months ago
“Trevlig och snabb respons. Tydliga instruktioner.”
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Posted 4 months ago
Hej! Tack för din feedback. Vi uppskattar att du sprider det positiva budskapet om din upplevelse med BetterMe. Med vänliga hälsningar, Team BetterMe
Posted 4 months ago
“The customer support team was incredibly fast. All issues were resolved within an hour!”
Helpful Report
Posted 4 months ago
Hello! It is delightful to hear such positive words and it’s always a pleasure to serve our users. Many thanks! Kind Regards, Team BetterMe
Posted 4 months ago
“Great team, very friendly and professional. They solved everything quickly and efficiently, and the communication was smooth and pleasant. :)”
Helpful Report
Posted 4 months ago
Hello. Thank you for your review. We’re glad you had a great experience with our team and that everything was solved quickly and smoothly. We’re here to help. Best regards, Team BetterMe
Posted 4 months ago
“Really good service and helpful team”
Helpful Report
Posted 4 months ago
Hello, Thanks for your review. We’re glad you had a good experience with our service and team. If you need anything else, we’re here to help. Best regards, Team BetterMe
Posted 4 months ago
“Super service”
Helpful Report
Posted 5 months ago
Hello! Thank you for your feedback, and thank you for choosing BetterMe. Kind regards, Team BetterMe
Posted 4 months ago
“I had to cancel my membership due to an injury. I was treated respectfully and I was not charged for the upcoming month of the subscription. I greatly appreciate the kindness that was shown. I will definitely be returning after my injury heals! Thank you!”
Helpful Report
Posted 5 months ago
Hi there, Thank you for sharing your experience. We’re glad you were treated respectfully. We wish you a speedy healing. We’ll be here when you’re ready to return. If you need anything, just reach out. Kind regards, Team BetterMe
Posted 5 months ago
“Really helpful and kind customer service.”
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Posted 5 months ago
Hello! It is delightful to hear such positive words and it’s always a pleasure to serve our users. Many thanks! Kind Regards, Team BetterMe
Posted 5 months ago
“Sehr netter und hilfsbereiter Kontakt”
Helpful Report
Posted 5 months ago
Hallo Gabi, vielen Dank für dein Feedback. Es freut uns sehr, dass du mit unserem Kontakt zufrieden warst. Wir sind jederzeit gerne für dich da. Liebe Grüße, Team BetterMe
Posted 5 months ago
“Tuve un problema con la facturación y me lo resolvieron muy rápida y eficazmente!”
Helpful Report
Posted 5 months ago
Hola Primi, Gracias por compartir tu experiencia. Nos alegra saber que el problema se resolvió de forma rápida y eficiente. Si necesitas algo más, estamos aquí para ayudarte. Saludos cordiales, Equipo de BetterMe
Posted 5 months ago
“Pomagają z każdym problemem, serdecznie polecam ❤️”
Helpful Report
Posted 5 months ago
Cześć! Dziękujemy za miłe słowa i polecenie. Cieszymy się, że możemy pomagać. Jeśli będziesz potrzebować czegoś więcej, jesteśmy do dyspozycji. Pozdrawiamy serdecznie, Zespół BetterMe
Posted 5 months ago
“Woowww amazing ! Thank you for ur help.. the material is soooo nice on the body ❤️”
Helpful Report
Posted 5 months ago
Hi Mariana, Wow, thank you for your kind words! We’re delighted you love the material. If you need anything, we’re here to help. Kind regards, Team BetterMe
Posted 5 months ago
“Muy buen servicio”
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Posted 5 months ago
¡Hola! Muchísimas gracias por tu comentario y por elegir BetterMe. Nos alegra saber que el servicio fue de tu agrado. Si necesitas algo, aquí estamos para ayudarte. Saludos cordiales, Equipo BetterMe
Posted 5 months ago
“Quick answer and very friendly. They understand and help you to fix your problems.”
Helpful Report
Posted 5 months ago
Hi Joffrey, Thank you for your kind words! We’re glad we could help you fix your problems. We’re here for you. Warm regards, Team BetterMe
Posted 5 months ago
“Very nice and helpful customer service. I had a charge issue as I had cancelled subscription on App Store but betterme still charged me and nicely helped and offered solutions to my problem. Thanks”
Helpful Report
Posted 5 months ago
Hello! It is delightful to hear such positive words and it’s always a pleasure to serve our users. Many thanks! Kind Regards, Team BetterMe
Posted 5 months ago
“I could not use their product and I asked for a refund and they issued one to me.”
Helpful Report
Posted 5 months ago
Hello! Thank you for your feedback. We appreciate you spreading the good word about your experience with BetterMe. Kind Regards, Team BetterMe
Posted 5 months ago
BetterMe is rated 4.6 based on 2,455 reviews