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BetterMe Reviews

4.6 Rating 2,014 Reviews
90 %
of reviewers recommend BetterMe
4.6
Based on 2,014 reviews
Shipping & Delivery
Delivery Methods
Postal Service
Customer Service
Communication Channels
Email, Live Chat, Telephone
Queries Resolved In
Under An Hour
Customer Service
4.8 out of 5
Returns & Refunds
Refunds Process
Very Easy
Read BetterMe Reviews

About BetterMe:

Since 2017, we have been on a mission to create a healthier world for everyone, regardless of age, sex, physical ability, or background. Our goal is to make healthy lifestyle accessible to everyone so they can achieve long-term health benefits. Recognizing the lack of Diversity, Equity, and Inclusion in the market, we strive to eliminate barriers to well-being and self-esteem.

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Email:

care@betterme.world

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BetterMe 1 star review on 19th January 2024
Becky
BetterMe 1 star review on 19th January 2024
Becky
BetterMe 1 star review on 6th November 2023
Bomba
BetterMe 5 star review on 20th October 2023
Mr Bear
BetterMe 5 star review on 18th October 2023
Anonymous
BetterMe 1 star review on 29th June 2023
Corine
BetterMe 1 star review on 29th June 2023
Corine
3
Anonymous
Anonymous  // 01/01/2019
Wow, fast service, polite and friendly customer support, very easy to talk to. Quick responses, and I really appreciate the exchange without any hassle. Wonderful. Thank you so much.
Helpful Report
Posted 7 months ago
Hello! Wow, thank you so much for your kind words! We're thrilled to hear that our service met your expectations. Your appreciation truly motivates us to keep improving! Warm regards, Team BetterMe
Posted 7 months ago
Fast help in retour the item
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Posted 7 months ago
Hello! Thank you for your feedback. We appreciate you spreading the good word about your experience with BetterMe. Kind Regards, Team BetterMe
Posted 7 months ago
Fast and understanding customer service
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Posted 7 months ago
Hello! Thank you for your feedback! We are so glad to hear that our customer service met your needs. Your support drives us to provide the best experience possible! Warm wishes, Team BetterMe
Posted 7 months ago
i forgot to cancel my order and was charged 50 euro, however the crew understood my predicament and gave me a 50% refund, extremely grateful, excellent team
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Posted 7 months ago
Hello! Thank you for your feedback. It is always a pleasure to help our users. Together we are a team! Best Regards, Team BetterMe
Posted 7 months ago
The customer service team is not only fast but also solution-oriented, systematic, and genuinely human-centered in their approach.
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Posted 7 months ago
Hello! Thank you for your excellent review! We're thrilled to hear that you found our customer service team to be fast and solution-oriented. Your feedback means the world to us! Warm regards, Team BetterMe
Posted 7 months ago
Customer service was good, they solved a problem promptly
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Posted 7 months ago
Hello! Thank you for your wonderful review! We're happy to hear that our customer service team was able to resolve your issue promptly. Your satisfaction is our priority! Warm regards, Team BetterMe
Posted 7 months ago
Muy buena experiencia.
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Posted 7 months ago
¡Hola! Gracias por tus comentarios. Agradecemos que compartas tu experiencia con BetterMe. Atentamente, Equipo BetterMe
Posted 7 months ago
The support team are very friendly and effectively support the customers
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Posted 7 months ago
Hello! Thank you so much for your review! We're happy to hear that our support team made a positive impression. Your feedback means the world to us! Warm regards, Team BetterMe
Posted 7 months ago
Efficace! J avais un problème de chargeur non inclus dans la boite de ma montre et le problème à été réglé en moins de 48h...un câble me sera livré sans frais. Merci beaucoup.
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Posted 7 months ago
Bonjour Ophélia! Un grand merci pour votre avis élogieux ! Nous sommes ravis d'apprendre que votre problème a été résolu rapidement. Chaleureusement, Team BetterMe
Posted 7 months ago
Excellent service de support. J'ai voulu changer de programme d'entrainement et après quelques échanges c'est Barney qui a trouvé la solution et qui a pu m'aider. J'ai communiqué en français et j'ai eu un service professionnel et adapté.
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Posted 7 months ago
Bonjour Céline, Merci beaucoup pour votre excellent avis ! Nous sommes ravis que Barney ait pu vous aider et que vous ayez trouvé le support professionnel et adapté. Votre satisfaction est notre priorité ! Cordialement, Team BetterMe
Posted 7 months ago
Prompt and helpful! Thank you guys!
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Posted 7 months ago
Hello! Thank you for your review! We're thrilled to hear that you found our service prompt and helpful. Warm regards, Team BetterMe
Posted 7 months ago
Fantastic customer service! Dealt with enquiries quickly and efficiently.
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Posted 7 months ago
Hello! Thank you so much for your fantastic review! We're thrilled to hear that our customer service team was able to assist you quickly and efficiently. Warm regards, Team BetterMe
Posted 7 months ago
Although we have chosen to discontinue service, we appreciate the prompt and courteous service you provided. thank you very much.
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Posted 7 months ago
Hello! Thank you for your kind words! We're glad to hear that you appreciated our service, even after deciding to discontinue. Your feedback means a lot to us. Warm regards, Team BetterMe
Posted 7 months ago
We had a mail strike here shortly after I placed my order The team made sure I was well taken care of and that my order would get through safely. Customer service was top notch, friendly and knowledgeable. I recommend!
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Posted 7 months ago
Hello! Thank you so much for your glowing review! We're delighted to hear that our team took great care of you during the mail strike and that you found our customer service friendly and knowledgeable. Your recommendation means the world to us! Warm regards, Team BetterMe
Posted 7 months ago
The support team was really helpful with fast responses and help me get a refund and changed my plan
Helpful Report
Posted 7 months ago
Hello! Thank you for your kind words about our support team! We’re thrilled to hear that they were able to assist you promptly. Your satisfaction means a lot to us! Warm regards, Team BetterMe
Posted 7 months ago
It has been a big change for the BetterMe team. Faster and more efficient communication and I would recommend you to try it. FYI I bought a set of equipment from them.
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Posted 7 months ago
Hello! Thank you for your fantastic review! We’re so glad to hear that you’ve experienced improved communication with our team. We appreciate your recommendation! Warm regards, Team BetterMe
Posted 7 months ago
Customer Service very fast and efficient Thank you very much
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Posted 7 months ago
Hello Cecilia! Thank you so much for your positive review! We’re pleased to hear that our customer service met your expectations. Warm regards, Team BetterMe
Posted 7 months ago
Çok yardımcı oldular
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Posted 7 months ago
Merhaba! Geri bildiriminiz için teşekkür ederiz. BetterMe ile yaşadığınız deneyimi bizimle paylaştığınız için teşekkür ederiz. Saygılarımızla, BetterMe Ekibi
Posted 7 months ago
Excellent customer service. Thanks a million!
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Posted 7 months ago
Hello! It is delightful to hear such positive words and it’s always a pleasure to serve our users. Many thanks! Kind Regards, Team BetterMe
Posted 7 months ago
La atención y solución fue recibida en tiempo y forma. Les agradezco nuevamente, gracias!
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Posted 8 months ago
¡Hola! ¡Muchísimas gracias por tu amable reseña! Nos alegra saber que recibiste la atención y solución de manera oportuna. Tu agradecimiento nos motiva a seguir brindando el mejor servicio posible. Un saludo cordial, Team BetterMe
Posted 7 months ago
BetterMe is rated 4.6 based on 2,014 reviews