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BetterMe Reviews

4.5 Rating 1,837 Reviews
89 %
of reviewers recommend BetterMe
4.5
Based on 1,837 reviews
Shipping & Delivery
Delivery Methods
Postal Service, Courier, Own Driver
Average Delivery Time
Next Day
On-time Delivery
98%
Accurate And Undamaged Orders
Greater than 75%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.3 out of 5
Returns & Refunds
Refunds Process
Very Easy
Returns Process
Easy
Read BetterMe Reviews

About BetterMe:

Since 2017, we have been on a mission to create a healthier world for everyone, regardless of age, sex, physical ability, or background. Our goal is to make healthy lifestyle accessible to everyone so they can achieve long-term health benefits. Recognizing the lack of Diversity, Equity, and Inclusion in the market, we strive to eliminate barriers to well-being and self-esteem.

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Email:

care@betterme.world

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BetterMe 1 star review on 19th January 2024
Becky
BetterMe 1 star review on 19th January 2024
Becky
BetterMe 1 star review on 6th November 2023
Bomba
BetterMe 5 star review on 20th October 2023
Mr Bear
BetterMe 5 star review on 18th October 2023
Anonymous
BetterMe 1 star review on 29th June 2023
Corine
BetterMe 1 star review on 29th June 2023
Corine
3
Anonymous
Anonymous  // 01/01/2019
They are really friendly and helpful!!
Helpful Report
Posted 1 year ago
Hi Alena! Thank you for your lovely review! We're thrilled to hear that you found our team friendly and helpful. Your feedback means so much to us, and we’re here to support you whenever you need it. Warm regards, BetterMe Team
Posted 1 year ago
Emailing back and forth with customer service is very easy. And you're actually talking to a person. They were very helpful.
Helpful Report
Posted 1 year ago
Hi Cindy! Thank you for taking the time to leave such a fantastic review! We’re delighted to hear that you found our customer service team easy to communicate with and helpful. All the best, BetterMe Team
Posted 1 year ago
מאוד מרוצה מהשירות האדיב שירות לקוחות מעולה נתן פיתרונות והתחשב מאוד ברצונות שלי ובבקשה שלי
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Posted 1 year ago
שלום! זה מענג לשמוע מילים חיוביות כאלה וזה תמיד תענוג לשרת את המשתמשים שלנו. תודה רבה! בברכה, צוות BetterMe
Posted 1 year ago
Profesional. I fully recommend !
Helpful Report
Posted 1 year ago
Hi Marija! Thank you so much for your kind review! We are glad to hear that you had a positive experience with us and that you recommend us. Best regards, BetterMe Team
Posted 1 year ago
I had a dispute with BETTERME about a few charges they made on my account. I contacted them and explained the issue. They quickly reviewed my account and issued refunds immediately. I was surprised and grateful. Yes, BetterMe, was honorable and took care of the dispute right away. Kudos to them!!!! Good Company.
Helpful Report
Posted 1 year ago
Hello Fred! Thank you for your amazing review! We’re thrilled to hear that our team was able to resolve your request quickly and to your satisfaction. Your appreciation means a lot to us, and we’re committed to providing top-notch service to our users. Warm regards, Team BetterMe
Posted 1 year ago
Azienda seria e competente. Servizio clienti efficiente ed accogliente. Per chi vuole dimagrire, consiglio. R.F.
Helpful Report
Posted 1 year ago
Ciao! Siamo lieti di sentire il vostro ottimistico feedback! Grazie per aver trovato il tempo di recensire l'applicazione e di condividere la tua opinione con altri utenti e con noi. Qui a BetterMe siamo sempre pronti ad assistervi e a sostenervi lungo tutto il percorso. Sentitevi liberi di contattarci all'indirizzo care@betterme.world in qualsiasi momento. Cordiali saluti, team BetterMe
Posted 1 year ago
App fantastica, molto utile e intuitiva
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Posted 1 year ago
Ciao! Grazie per il gentile feedback. Siamo felici di sapere che ti piace la nostra app! Cordiali saluti, Team BetterMe
Posted 1 year ago
Although I have been unable to continue the subscription because of health reasons, the customer service here is amazing. I would definitely sign again if I am able..
Helpful Report
Posted 1 year ago
Hello! Thank you for your kind words about our customer service! We're here to support you, and we're glad to hear that you had a positive experience despite your current challenges. Whenever you're ready to come back, we'll be here for you! Take care, Team BetterMe
Posted 1 year ago
The best most respectful customer service I've experienced in a long
Helpful Report
Posted 1 year ago
Hello! Thank you so much for your wonderful review! We're thrilled to hear that you had such a positive experience with our customer service. If you need anything else, don't hesitate to reach out! Best wishes, Team BetterMe
Posted 1 year ago
Its fantastic and very underrated position for customers needs
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Posted 1 year ago
Hello! Thank you so much for your wonderful review! We're delighted to hear that you find our service fantastic and tailored to your needs. Your support means the world to us, and we’re committed to keeping up the great work for all our users! Best, Team BetterMe
Posted 1 year ago
Great program and the staff are reachable and accommodating. I had to cancel for health reasons, but I do believe it's a worthy program. Thank you BetterMe staff for reaching out.
Helpful Report
Posted 1 year ago
Hello! Thank you so much for your thoughtful review! We understand that health comes first, and we appreciate your kind words about our team. If you need any support in the future, don’t hesitate to reach out. Best wishes, Team BetterMe
Posted 1 year ago
The customer service for this company is amazing!! I had a mix up with my account and they handled it swiftly without delay! Thank you so much!!
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Posted 1 year ago
Hello! Thank you for your feedback. We appreciate you spreading the good word about your experience with BetterMe. Kind Regards, Team BetterMe
Posted 1 year ago
This is a great app. it works great, and customer service is excellent.
Helpful Report
Posted 1 year ago
Hello Kathy! Thank you for your wonderful review! We're thrilled to hear that you find our app effective and appreciate the quality of our customer service. Wishing you all the best on your journey with BetterMe! Best, Team BetterMe
Posted 1 year ago
Due to health issues, I could not continue the program. The customer rep was very compassionate and understood my situation. Not only that but they offer me a lower subscription for when I could come back. That means a lot for me. That’s a company that cares for you not for your pocket. I will definitely come back as soon as my doctor okays it and as soon as I feel better. Thank you very much for your understanding.
Helpful Report
Posted 1 year ago
Hello Eve! Thank you so much for your thoughtful review! We're truly sorry to hear about your health issues and are glad that our customer representative could provide you with the support you needed. It’s important to us that our community feels valued and cared for. We look forward to welcoming you back whenever you're ready! Take care and best wishes for a speedy recovery! Warm regards, Team BetterMe
Posted 1 year ago
Technology works well. Coach Maria was very useful - good communication and motivation and it was good to have someone to be accountable to.
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Posted 1 year ago
Hello! Thank you for your fantastic review! We're so glad to hear that Coach Maria provided you with the support and motivation you were looking for. Best wishes on your journey with BetterMe! Warm regards, Team BetterMe
Posted 1 year ago
Auf die Fragen wurde schnell geantwortet und auf das Anliegen schnell reagiert.
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Posted 1 year ago
Hallo! Vielen Dank für Ihr Feedback. Wir freuen uns, dass Sie Ihre Erfahrungen mit BetterMe weitersagen. Mit freundlichen Grüßen, Team BetterMe
Posted 1 year ago
Betterme app combines useful and effective workouts you can do at home and at your own pace, like Calisthenics and HIIT. the support team is also fantastic they will come back to requests and are helpful. I recommend it to anyone who wants to perform gym activities at home.
Helpful Report
Posted 1 year ago
Hello! Thank you for your fantastic review! We're delighted that you find our workouts effective and the support from our team helpful. Wishing you continued success on your fitness journey! Best, Team BetterMe
Posted 1 year ago
They were prompt at responding to my concerns. Very satisfied with customer service.
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Posted 1 year ago
Hello Rosy! Our team is very happy when our customers feel satisfied. Thank you so much for sharing your positive feedback with other users and us. Kind regards, team BetterMe
Posted 1 year ago
Great staff and customer care. Amazing workouts collection and also trainers.
Helpful Report
Posted 1 year ago
Hi! We are delighted to hear your optimistic feedback! Thanks for taking the time to review the app and share your opinion with other users and us. Here at BetterMe, we are always ready to assist and support you along the way. Kind regards, team BetterMe
Posted 1 year ago
Very Professional.
Helpful Report
Posted 1 year ago
Hello! We are grateful for your feedback. Feel free to share more details at care@betterme.world. Our team wishes you an amazing health routine! Kind regards, team BetterMe
Posted 1 year ago
BetterMe is rated 4.5 based on 1,837 reviews