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BetterMe Reviews

4.6 Rating 2,321 Reviews
91 %
of reviewers recommend BetterMe
4.6
Based on 2,321 reviews
Shipping & Delivery
Delivery Methods
Postal Service
On-time Delivery
100%
Customer Service
Communication Channels
Email, Live Chat, Telephone
Queries Resolved In
Under An Hour
Customer Service
4.9 out of 5
Returns & Refunds
Refunds Process
Very Easy
Read BetterMe Reviews

About BetterMe:

Since 2017, we have been on a mission to create a healthier world for everyone, regardless of age, sex, physical ability, or background. Our goal is to make healthy lifestyle accessible to everyone so they can achieve long-term health benefits. Recognizing the lack of Diversity, Equity, and Inclusion in the market, we strive to eliminate barriers to well-being and self-esteem.

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Email:

care@betterme.world

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BetterMe 1 star review on 19th January 2024
Becky
BetterMe 1 star review on 19th January 2024
Becky
BetterMe 1 star review on 6th November 2023
Bomba
BetterMe 5 star review on 20th October 2023
Mr Bear
BetterMe 5 star review on 18th October 2023
Anonymous
BetterMe 1 star review on 29th June 2023
Corine
BetterMe 1 star review on 29th June 2023
Corine
3
Anonymous
Anonymous  // 01/01/2019
Very happy
Helpful Report
Posted 2 years ago
Hi there! Thank you for your feedback. It makes us happy to realize that you feel positive about your fitness journey with BetterMe. We hope that it will help the routine to be effective and fun. Kind regards, team BetterMe
Posted 2 years ago
Comunicare.con il servizio clienti è facile e veloce
Helpful Report
Posted 2 years ago
Ciao! Grazie per il tuo feedback e grazie per aver scelto BetterMe. Buona giornata! Cordiali saluti, Team BetterMe
Posted 2 years ago
I am very impressed by BetterMe customer service team. I subscribed to the app with the intent to use it as part of my recovery. Unfortunately, my back issues got worse before I had the opportunity to use it once. The injury required two spine procedures. I reached out to BetterMe customer support and were very understanding. The refunded my subscription. Can’t wait to heal to start exercising again. Will subscribe back for sure.
Helpful Report
Posted 2 years ago
Hello, Peter. Thank you for your feedback. We appreciate you spreading the good word about your experience with BetterMe. On our end, we would love to have you back whenever you are ready. Kind Regards, Team BetterMe
Posted 2 years ago
A very gentle way of getting back into working out again. Customer support was a pleasure to work with as well. We had a small misunderstanding at one point but they absolutely made it right!
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Posted 2 years ago
Hi! Thank you for the positive review! We're thrilled to hear you're enjoying the app. Thanks for choosing BetterMe! Kind regards, team BetterMe
Posted 2 years ago
Great work out plan, great customer service all throughout. Thank you for such great service!
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Posted 2 years ago
Hi there, Douglas. Thank you for the kind feedback. We are happy to know you are enjoying our app! Kind Regards, Team BetterMe
Posted 2 years ago
Good and fast customer service
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Posted 2 years ago
Hello! Thank you for your review, and thanks for choosing our app! Kind regards, Team BetterMe
Posted 2 years ago
Ok profesional y respeto
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Posted 2 years ago
¡Hola! Gracias por tus comentarios y por elegir BetterMe. Atentamente, Equipo BetterMe
Posted 2 years ago
Support is very flexible and customer oriented. They helped me fast to solve my problem. I am satisfied with that. Also I like my new fitness band!
Helpful Report
Posted 2 years ago
Hello, Sam. It is delightful to hear such positive words and it’s always a pleasure to serve our users. Many thanks! Kind Regards, Team BetterMe
Posted 2 years ago
I signed up for Better me fitness training (28 days) and it was not possible for me to do the training as planned for all kinds of personal reasons. I contacted them by email and not only did I receive the most courteous and super fast response, they offered me an additional service that would help me at no extra charge. I am grateful for the understanding and I wish everyone would behave with such professionalism, patience and service at the highest level possible like I received from Better me... Thank you very much!!!
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Posted 2 years ago
Hello! Thank you for your kind words. It is always a pleasure to help our users. Together we are a team! We hope that our application will help you to achieve amazing results. Best Regards, Team BetterMe
Posted 2 years ago
I was doing Pilates for around 6 months I had lots of aches and pains which after 4 weeks disappeared obviously due to the stretching it was absolutely amazing. I had to stop due to some bad news on my health. Needless to say my aches and pains are coming back but at the moment I don’t have a choice. But what impressed me the most I have putting off cancelling expecting a lot drama nope I emailed this morning received a message straight away all sorted. Thank you BetterMe for not making my life anymore difficult than it is at the moment 5 stars from me
Helpful Report
Posted 2 years ago
Hello! Thank you, Wendy! We appreciate you spreading the good word about your experience with BetterMe. On our end, we would love to have you back whenever you are ready. Kind Regards, Team BetterMe
Posted 2 years ago
Worked with me regarding pause for medical issue.
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Posted 2 years ago
Hello, Ann. Thank you for your feedback. It’s always a pleasure to serve our users. Many thanks! Kind Regards, Team BetterMe
Posted 2 years ago
Je ne peux juger sur l'application, car pour raisons de santé, je ne peux l'utiliser. Betterme a solutionné le problème en quelques minutes, étant très à l'écoute et compréhensif. Un grand merci, BetterMe!
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Posted 2 years ago
Bonjour! Merci pour votre avis. C’est agréable d’entendre des mots aussi positifs et c’est toujours un plaisir de servir nos utilisateurs. Merci beaucoup! De notre côté, nous serions ravis de vous revoir. Cordialement, l'équipe BetterMe
Posted 2 years ago
Great customer service.
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Posted 2 years ago
Hello there! Thank you for your feedback, and thank you for choosing BetterMe. Kind regards, Team BetterMe
Posted 2 years ago
I had to cancel as I could not afford the price but the app is amazing
Helpful Report
Posted 2 years ago
Hello there. Thank you for leaving your comment. Please be kindly informed that we offer different pricing plans, and they include different tools within the app. You can easily find those that are cheaper. Plus, sometimes discounted plans are offered. We would be happy to discuss this in more detail and share further advice on where you can start. Please, contact us at care@betterme.world when you have a chance. And our team will gladly answer all your questions. Kind regards, team BetterMe
Posted 2 years ago
Very helpful staff and got my issue resolved super quickly ☺️
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Posted 2 years ago
Hello! Thank you for your feedback. We appreciate you spreading the good word about your experience with BetterMe. Kind Regards, Team BetterMe
Posted 2 years ago
Je ne m’étais pas rendue compte que j’avais souscrit à l’abonnement reconductible et BetterMe m’a très rapidement remboursé à ma demande. J’ai pu tester auparavant 1 mois et je dois dire que les cours de pilates sont supers
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Posted 2 years ago
Bonjour ! C'est un plaisir d'entendre des mots aussi positifs et c'est toujours un plaisir de servir nos utilisateurs. Merci beaucoup ! Cordialement, l'équipe BetterMe
Posted 2 years ago
Der Service von BetterMe ist nicht nur sehr zufriedenstellend, sondern die Anfragen werden auch umgehend erledigt. ich hatte eine Problem und dieses wurde sofort gelöst. Danke dafür! martina
Helpful Report
Posted 2 years ago
Hallo! Es ist schön, so positive Worte zu hören und es ist immer eine Freude, unseren Benutzern zu helfen. Vielen Dank! Mit freundlichen Grüßen, Team BetterMe
Posted 2 years ago
BetterMe invites you to comment after a work out. I gave my comments, and the team replied and really helped me out with some guidance! Thank you BetterMe x
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Posted 2 years ago
Hi there! We are delighted to hear your optimistic feedback! Thanks for taking the time to share your feedback with other users and us. Kind regards, team BetterMe
Posted 2 years ago
Quick turnaround to fix my issue with the app.
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Posted 2 years ago
Hello, Isabel. It’s always a pleasure to serve our users. Many thanks! Kind Regards, Team BetterMe
Posted 2 years ago
I'm trying the app and I have to say that I'm loving it. I have to say they have an excellent customer service because I had a little misunderstanding or confusion with the subscription and the customer service was so helpful and nice. 10 out of 10, they really take care of their customers and they were so thoughtful with.
Helpful Report
Posted 2 years ago
Hello, Pamela. Thank you for your kind words. It is always a pleasure to help our users. Together we are a team! Best Regards, Team BetterMe
Posted 2 years ago
BetterMe is rated 4.6 based on 2,321 reviews