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BetterMe Reviews

4.6 Rating 2,459 Reviews
91 %
of reviewers recommend BetterMe
4.6
Based on 2,459 reviews
Shipping & Delivery
Delivery Methods
Postal Service
On-time Delivery
100%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.9 out of 5
Returns & Refunds
Refunds Process
Very Easy
Read BetterMe Reviews

About BetterMe:

Since 2017, we have been on a mission to create a healthier world for everyone, regardless of age, sex, physical ability, or background. Our goal is to make healthy lifestyle accessible to everyone so they can achieve long-term health benefits. Recognizing the lack of Diversity, Equity, and Inclusion in the market, we strive to eliminate barriers to well-being and self-esteem.

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Email:

care@betterme.world

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BetterMe 1 star review on 19th January 2024
Becky
BetterMe 1 star review on 19th January 2024
Becky
BetterMe 1 star review on 6th November 2023
Bomba
BetterMe 5 star review on 20th October 2023
Mr Bear
BetterMe 5 star review on 18th October 2023
Anonymous
BetterMe 1 star review on 29th June 2023
Corine
BetterMe 1 star review on 29th June 2023
Corine
3
Anonymous
Anonymous  // 01/01/2019
“Hi everyone! A quick shoutout to BetterMe here. The value I have received compared to other similar apps in the marketplace is far superior. The apps is extremely user-friendly and very easy to follow the custom exercise plans under a minimalistic pricing plan. I am very happy with my investment here. Keep it up guys!”
Helpful Report
Posted 1 year ago
Hello Joaquin! Thank you for your fantastic review! Your satisfaction with our custom exercise plans and pricing means the world to us. We’ll continue striving to keep up the great work! Kind regards, team BetterMe
Posted 1 year ago
“Thank you for your excellent support & attending to my problem, good to find an online company that treats people with understanding 😁”
Helpful Report
Posted 1 year ago
Hello Rob! Thank you so much for your wonderful review! We're delighted to hear that our support team could assist you and that you felt understood. It's our goal to provide excellent service to all our users, and your feedback truly means a lot to us. Best wishes, Team BetterMe!
Posted 1 year ago
“A query I had was resolved speedily. Thanks for an awesome program.”
Helpful Report
Posted 1 year ago
Hello! Thank you for your feedback. We appreciate you spreading the good word about your experience with BetterMe. We are happy to see you in our BetterMe family! Kind Regards, Team BetterMe
Posted 1 year ago
“Fast and efficient, thank you !”
Helpful Report
Posted 1 year ago
Hello! Thank you for your kind words and for choosing BetterMe. We're thrilled to hear that you found our service fast and efficient! Best, Team BetterMe
Posted 1 year ago
“First of all what a great team they have. As a new user I was locked out of the app and forgot password didn’t help as it said can’t locate your email. When I shows my subscription to the team within 24hours they created a new profile and boom!! Back at it mate! Cheers keep up the good work… 🤜🤛”
Helpful Report
Posted 1 year ago
Hello Himanshu! Wow, thank you for your amazing review! We're thrilled to hear that our team could get you back into the app so quickly. Your feedback means a lot to us, and we're glad to have you back with BetterMe! Kind regards, team BetterMe
Posted 1 year ago
“Bardzo, pomocni, do każdego podchodzą indywidualnie, pełen profesjonalizm i zaangażowanie z ich strony”
Helpful Report
Posted 1 year ago
Cześć! Miło jest słyszeć tak pozytywne słowa i zawsze z przyjemnością obsługujemy naszych użytkowników. Wielkie dzięki! Z wyrazami szacunku, Zespół BetterMe
Posted 1 year ago
“Amable atención de inmediato. Excelente y muy completa información para ayudar a tener un cambio de vida saludable. Ejercicios muy prácticos y cada día diferentes así como los menús. Altamente recomendable”
Helpful Report
Posted 1 year ago
Hola! ¡Muchas gracias por tu excelente reseña! Nos alegra saber que nuestra atención y la información ofrecida han sido de gran ayuda en tu camino hacia un estilo de vida más saludable. Apreciamos tu recomendación y estamos emocionados de tenerte en la familia de BetterMe. ¡Saludos, equipo de BetterMe!
Posted 1 year ago
“Tout est ok”
Helpful Report
Posted 1 year ago
Bonjour! Nous vous remercions pour vos commentaires. N'hésitez pas à partager plus de détails à l'adresse care@betterme.world. Notre équipe vous souhaite une excellente routine de santé! Cordialement, l'équipe BetterMe
Posted 1 year ago
“Excelente servicio, gracias por su amabilidad y solucionar mis inquietudes de inmediato.”
Helpful Report
Posted 1 year ago
¡Hola! Es un placer escuchar palabras tan positivas y siempre es un placer poder servir a nuestros usuarios. ¡Muchas gracias! Atentamente, Equipo BetterMe
Posted 1 year ago
“Their customer service is fantastic.”
Helpful Report
Posted 1 year ago
Hello Lois! Thank you for your kind words. It is always a pleasure to help our users. Together we are a team! Best Regards, Team BetterMe
Posted 1 year ago
“I purchased without realising I was signing up for a recurring subscription. I know, Silly Me! Anyway, I explained to BetterMe and they cancelled my subscription straightaway but I can still use what I paid for. What brilliant service! Rosemary, Long Ashton, Bristol UK”
Helpful Report
Posted 1 year ago
Hello Rosemary! Thank you so much for your thoughtful review. We're delighted to hear that our team could assist you promptly. It's our goal to ensure a positive experience for all our users. If you ever need anything else, don’t hesitate to reach out! Best wishes, Team BetterMe
Posted 1 year ago
“This company is amazing. If you have an issue or concern they are great at addressing the issue quickly. Thank you for everything.”
Helpful Report
Posted 1 year ago
Hello! Thank you so much for your wonderful feedback. We're happy to hear that our team was able to address your concerns quickly. We appreciate your kind words and are always here to help! Best wishes, Team BetterMe
Posted 1 year ago
“Quick answer and great customer service!”
Helpful Report
Posted 1 year ago
Hello! It is delightful to hear such positive words and it’s always a pleasure to serve our users. Many thanks! Kind Regards, Team BetterMe
Posted 1 year ago
“The customer care specialist that helped me was professional. They gave me options that I did not know existed. I was very happy with the outcome.”
Helpful Report
Posted 1 year ago
Hello! Thank you so much for sharing your experience with us. Our team is very happy when our customers feel satisfied. Warm regards, Team BetterMe
Posted 1 year ago
“Great customer service! So professional and peony responses. That’s a rare and I appreciate it very much.”
Helpful Report
Posted 1 year ago
Hello Sona! Thank you for your kind words. It is always a pleasure to help our users. Together we are a team! Best Regards, Team BetterMe
Posted 1 year ago
“Customer service was quick and responsive.”
Helpful Report
Posted 1 year ago
Hello! Thank you for your feedback. We appreciate you spreading the good word about your experience with BetterMe. Kind Regards, Team BetterMe
Posted 1 year ago
“Sehr kulant und schnell.”
Helpful Report
Posted 1 year ago
Hallo! Vielen Dank für Ihr Feedback, und danke, dass Sie sich für BetterMe entschieden haben. Mit freundlichen Grüßen, Team BetterMe
Posted 1 year ago
“Customer service was prompt and helpful. Thank you”
Helpful Report
Posted 1 year ago
Hello! Thank you for taking the time to share your experience. We're thrilled to hear that our customer service was prompt and helpful! Warm regards, Team BetterMe
Posted 1 year ago
“The price and program are terrific! The customer service team has been responsive to my questions. Thank you.”
Helpful Report
Posted 1 year ago
Hello! Thank you for your fantastic review! We are happy to hear that you find our program valuable and that our customer service team has been helpful. Your support means a lot to us! Warm regards, Team BetterMe
Posted 1 year ago
“Great service provided by the team with regards to subscription cancellation and refunds, dealt with promptly. Friendly and helpful team :)”
Helpful Report
Posted 1 year ago
Hello! We’re delighted to hear that our team was able to assist you promptly with your request. Thank you for your kind words about our friendly and helpful staff. Warm regards, Team BetterMe
Posted 1 year ago
BetterMe is rated 4.6 based on 2,459 reviews