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BetterMe Reviews

4.6 Rating 2,321 Reviews
91 %
of reviewers recommend BetterMe
4.6
Based on 2,321 reviews
Shipping & Delivery
Delivery Methods
Postal Service
On-time Delivery
100%
Customer Service
Communication Channels
Email, Live Chat, Telephone
Queries Resolved In
Under An Hour
Customer Service
4.9 out of 5
Returns & Refunds
Refunds Process
Very Easy
Read BetterMe Reviews

About BetterMe:

Since 2017, we have been on a mission to create a healthier world for everyone, regardless of age, sex, physical ability, or background. Our goal is to make healthy lifestyle accessible to everyone so they can achieve long-term health benefits. Recognizing the lack of Diversity, Equity, and Inclusion in the market, we strive to eliminate barriers to well-being and self-esteem.

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Email:

care@betterme.world

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BetterMe 1 star review on 19th January 2024
Becky
BetterMe 1 star review on 19th January 2024
Becky
BetterMe 1 star review on 6th November 2023
Bomba
BetterMe 5 star review on 20th October 2023
Mr Bear
BetterMe 5 star review on 18th October 2023
Anonymous
BetterMe 1 star review on 29th June 2023
Corine
BetterMe 1 star review on 29th June 2023
Corine
3
Anonymous
Anonymous  // 01/01/2019
Perfect instructions how to process my issue and very nice exercise sessions:-)
Helpful Report
Posted 2 years ago
Hello, Andrea. Thank you for your feedback. We're glad to know that our instructions helped you to effectively resolve your issue. Additionally, we're delighted that you found our exercise sessions enjoyable. Your feedback motivates us to continue delivering the best possible experience to our users. Kind regards, team BetterMe
Posted 1 year ago
Great customer service! Responsive, helpful, and clear!
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Posted 2 years ago
Hello! Thank you, Michelle! We appreciate you spreading the good word about your experience with BetterMe. Kind Regards, Team BetterMe
Posted 1 year ago
Costumer service very fast and helpful
Helpful Report
Posted 2 years ago
Hello! Thank you for your kind words. It is always a pleasure to help our users. Together we are a team! Best Regards, Team BetterMe
Posted 1 year ago
Excelente soporte antes un dificiltad con la aplicación. Gracias
Helpful Report
Posted 2 years ago
¡Hola! Gracias por tus comentarios y por elegir BetterMe. Atentamente, Equipo BetterMe
Posted 1 year ago
Ich bin begeistert. Ich wurde sofort kontaktiert und mein Anliegen wurde sehr ernst genommen und sofort umgesetzt. Herzlichen Dank 🙏 Macht weiter so! Tamara
Helpful Report
Posted 2 years ago
Hallo Tamara! Es ist schön, so positive Worte zu hören und es ist immer eine Freude, unseren Benutzern zu helfen. Vielen Dank! Mit freundlichen Grüßen, Team BetterMe
Posted 1 year ago
Support was quick to respond and made it a smooth process!
Helpful Report
Posted 2 years ago
Hello! Thank you for your feedback. We appreciate you spreading the good word about your experience with BetterMe. Kind Regards, Team BetterMe
Posted 2 years ago
Thank you for the prompt response and canceling my subscription. I appreciate it. It was quick and professional service. Thank you.
Helpful Report
Posted 2 years ago
Hello there! It is delightful to hear such positive words and it’s always a pleasure to serve our users. Many thanks! Kind Regards, Team BetterMe
Posted 2 years ago
Excellent customer care! Very much appreciate the timely responses to my questions and the 100% resolution to my concerns; I worked with several BetterMe Customer Care team members, and ALL of them exceeded my expectations. This level of care and willingness to help is a rare commodity these days. Thank you!
Helpful Report
Posted 2 years ago
Hello! Thank you for your kind words. It is always a pleasure to help our users. Together we are a team! Best Regards, Team BetterMe
Posted 2 years ago
Schnelle Hilfe und Rückzahlung bei einem falschen Abo Kauf. Schnell und toll reagiert. Sehr unkompliziert.
Helpful Report
Posted 2 years ago
Hallo! Es ist schön, solch positive Worte zu hören, und es ist immer eine Freude, unseren Nutzern zu dienen. Vielen Dank dafür! Mit freundlichen Grüßen, Team BetterMe
Posted 2 years ago
Refund and customer service was Outstanding! Wow! I am greatly impressed!
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Posted 2 years ago
Hello, Erika. Our team is very happy when our customers feel satisfied. Thank you so much for sharing your positive feedback with other users and us. Kind regards, team BetterMe
Posted 2 years ago
The app is very well designed with lots of options. The special offer was very good for me, so I tried it and it was a big surprise that I also got a watch as a gift, which is very useful during my workouts. Communication with the BetterMe team is excellent, if you have any requests or questions please contact them, they are extremely helpful and respond very quickly. I would recommend anyone to give this app a try, you will be satisfied.
Helpful Report
Posted 2 years ago
Hi there, Judit. We are delighted to hear your optimistic feedback! Thanks for taking the time to review the app and share your opinion with other users and us. Here at BetterMe, we are always ready to assist and support you along the way. Feel free to reach us at any time. Kind regards, team BetterMe
Posted 2 years ago
Helpfully
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Posted 2 years ago
Hello! Thank you for your feedback, and thank you for choosing BetterMe. Kind regards, Team BetterMe
Posted 2 years ago
Excellent customer service and quick response back to queries.
Helpful Report
Posted 2 years ago
Hello! Thank you for your feedback. We appreciate you spreading the good word about your experience with BetterMe. Kind Regards, Team BetterMe
Posted 2 years ago
They have great customer service. I forgot to conceal after my first month and they worked with me to get my money back from the second charge. They were great!
Helpful Report
Posted 2 years ago
Hello, Jasmin. Our team is very happy when our customers feel satisfied. Thank you so much for sharing your positive feedback with other users and us. Kind regards, team BetterMe
Posted 2 years ago
Customer service was great
Helpful Report
Posted 2 years ago
Hello, Alina. Thank you for your review, and thanks for choosing our app! Kind regards, Team BetterMe
Posted 2 years ago
This review is based solely on customer service. I ran into some issues and I was not able to use the app like I wanted. Something happened where my cancellation did not go through, and the BetterMe staff was so responsive and able to give me my refund. Even though it didn't benefit me at the time, them offering additional options for my subscription was a wonderful option.
Helpful Report
Posted 2 years ago
Hello there! It is delightful to hear such positive words and it’s always a pleasure to serve our users. Many thanks! Kind Regards, Team BetterMe
Posted 2 years ago
Great customer service signed up to subscription was going to cost too much so had a part refund and continue with my subscription
Helpful Report
Posted 2 years ago
Hello, Stuart. Thank you for your kind words. It is always a pleasure to help our users. Together we are a team! We hope that our application will help you to achieve amazing results. Best Regards, Team BetterMe
Posted 2 years ago
Customer service was great and helped me have an even better experience with better me 💪
Helpful Report
Posted 2 years ago
Hi there! We are delighted to hear your optimistic feedback! Thanks for taking the time to share your experience with other users and us. Kind regards, team BetterMe
Posted 2 years ago
I'm very happy with the answered Team of customer service. Thank you very much!
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Posted 2 years ago
Hello, Monica. Thank you for your feedback. We are always glad to assist our customers with any arising questions or difficulties. Kind regards, team BetterMe
Posted 2 years ago
Customer service is fabulous
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Posted 2 years ago
Hello, Betsy. Thank you so much for sharing your positive feedback with other users and us. Our team is very happy when our customers feel satisfied. Kind regards, team BetterMe
Posted 2 years ago
BetterMe is rated 4.6 based on 2,321 reviews