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BetterMe Reviews

4.5 Rating 1,666 Reviews
89 %
of reviewers recommend BetterMe
4.5
Based on 1,666 reviews
Shipping & Delivery
Delivery Methods
Postal Service, Courier, Own Driver
Average Delivery Time
Next Day
On-time Delivery
98%
Accurate And Undamaged Orders
Greater than 70%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.3 out of 5
Returns & Refunds
Refunds Process
Very Easy
Returns Process
Easy
Read BetterMe Reviews

About BetterMe:

Since 2017, we have been on a mission to create a healthier world for everyone, regardless of age, sex, physical ability, or background. Our goal is to make healthy lifestyle accessible to everyone so they can achieve long-term health benefits. Recognizing the lack of Diversity, Equity, and Inclusion in the market, we strive to eliminate barriers to well-being and self-esteem.

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Email:

care@betterme.world

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BetterMe 1 star review on 19th January 2024
Becky
BetterMe 1 star review on 19th January 2024
Becky
BetterMe 1 star review on 6th November 2023
Bomba
BetterMe 5 star review on 20th October 2023
Mr Bear
BetterMe 5 star review on 18th October 2023
Anonymous
BetterMe 1 star review on 29th June 2023
Corine
BetterMe 1 star review on 29th June 2023
Corine
3
Anonymous
Anonymous  // 01/01/2019
Es una herramienta que te ayuda moral y físicamente en tu propósito para bajar de peso a mi si me ha sido muy útil pues yo tengo una vida muy sedentaria y al día de hoy después de casi 2 semana he bajado 3 kilos 👍🏽
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Posted 1 year ago
¡Hola! Gracias por compartir tu opinión. Estamos muy contentos de ver que BetterMe es útil para ti. Y estamos seguros de que conseguirás tus objetivos personales de fitness. Sigue trabajando así de bien. Saludos cordiales, equipo BetterMe
Posted 1 year ago
Excellent exercises, fast and competent support. I recommend BM 100%
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Posted 1 year ago
Hello! Thank you for your feedback. We appreciate you spreading the good word about your experience with BetterMe. We are happy to see you in our BetterMe family! Kind Regards, Team BetterMe
Posted 1 year ago
The absolute worst customer service ever. I couldn’t see my account in their website because apparently I hadn’t registered properly but of course $60 a month had no problem being deducted from my credit card. No phone number to contact directly, have to wait days to hear back then no help in the end. I really DON’T recommend. I do recommend Noom, better in every way.
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Posted 1 year ago
Hello Allyson! Thank you for your feedback. Please be informed that an automatic subscription is a default option. That is why each user has an opportunity to cancel the subscription beforehand. There is an option to cancel a subscription directly in the app (More → My Profile → Manage Subscription). As we can see, our BetterMe team successfully solved your issue. Please let us know if there is anything we can help you with. Kind regards, team BetterMe
Posted 1 year ago
Very prompt and helpful to deal with. They handled my refund in no time!
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Posted 1 year ago
Hello Lynn! Thank you so much for your kind words! We're thrilled to hear that our team was able to assist you promptly. Your satisfaction means a lot to us! Kind regards, Team BetterMe
Posted 1 year ago
I totally recommend it! I pay for an program for a month and forget to unsubscribe. But better me was very quick replying my mail and was very understanding. In a future I will get back to them for sure! Thanks 😊👍
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Posted 1 year ago
Hello Melissa! Thank you for your feedback. We’re thrilled to hear you had a positive experience with our support team. We look forward to welcoming you back in the future! Kind regards, Team BetterMe
Posted 1 year ago
After I ordered the subscription I determined it was something I probably couldn’t do (I’m 84). When I asked to cancel my subscription and asked for a refund, they immediately complied. The cancelled the membership and sent my refund. Very quickly too. I was very impressed
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Posted 1 year ago
Hello Judy! Thank you for sharing your experience. We're glad to hear that our team was able to assist you promptly. Your feedback truly means a lot to us! Kind regards, Team BetterMe
Posted 1 year ago
I tried this app and had used it for a while. I find it was useful, however when life gets in the way I find I no longer used it. I had forgot to disable the 'auto renewal' and when I got notice that my credit card was charged for the renewal I immediately contacted them via email to get a refund. I was refunded on the very next business day without any questions or 'guilty driven' convincing that I should keep the program. Will definitely use it again, when time permits.
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Posted 1 year ago
Hello! Thank you for sharing your experience with us. We're glad to hear that our customer service met your expectations and that you found the app useful during your time with it. We look forward to welcoming you back whenever you’re ready! Best wishes, Team BetterMe
Posted 1 year ago
Customer service was very diligent and proactive in answering my questions. Thanks!
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Posted 1 year ago
Hello! It is delightful to hear such positive words and it’s always a pleasure to serve our users. Many thanks! Kind Regards, Team BetterMe
Posted 1 year ago
Idős nő vagyok, jelentős túlsúllyal. Sikeresen letöltöttem a programot, ez a székjóga számomra is elvégezhető. Először gondom volt a programmal, le akartam mondani az egészet, de szerencsére kaptam olyan tanácsot az Ügyfélszolgálattól, hogy minden rendeződött. Ajándékba még hosszabbítást is kaptam. Végig csinálom akkor is, ha ez nem segít a túlsúlyomon. De bízom benne, hogy jobb lesz.
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Posted 1 year ago
Helló Anna! Köszönjük visszajelzését. Nagyra értékeljük, hogy jó hírt terjeszt a BetterMe-vel kapcsolatos tapasztalatairól. Biztosak vagyunk benne, hogy nagyszerű eredményeket fog elérni. Mindig itt vagyunk, hogy támogassunk az úton! Üdvözlettel, Team BetterMe
Posted 1 year ago
I wouldnt even give it 1 star. Absolute garbage. Waited for 3 weeks for the item that arrived defective. Nobody responded to the email and I couldnt return it. The quality was garbage. Sizing was off. Do not waste your money, I’ve seen better quality on Shein.
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Posted 1 year ago
Hello Rumiyya! Thank you for your feedback. We are truly sorry to hear about the issues you faced with your order. It’s important to us that our customers receive quality products and support. As we can see, our BetterMe team successfully solved your issue. Please let us know if there is anything we can help you with. Kind regards, team BetterMe
Posted 1 year ago
Exercícios ótimos e atendimento mto profissional e gentil. Recomendo.
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Posted 1 year ago
Olá! Nossa equipe fica muito feliz quando nossos clientes se sentem satisfeitos. Muito obrigado por compartilhar seu feedback positivo com outros usuários e conosco. Atenciosamente, equipe BetterMe
Posted 1 year ago
Merci à l’équipe BetterMe d’avoir été à l’écoute et réactive lors de nos échanges, je recommande. Service efficace et sérieux, au delà du programme intéressant qui est proposé.
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Posted 1 year ago
Bonjour Florence! Merci pour vos aimables paroles. C'est toujours un plaisir d'aider nos utilisateurs. Ensemble, nous formons une équipe ! Cordialement, Team BetterMe
Posted 1 year ago
BetterMe change my plan!!! And I loved it.
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Posted 1 year ago
Hello Ariana! Thank you for your feedback, and thank you for choosing BetterMe. We are always happy to help our users. Kind regards, Team BetterMe
Posted 1 year ago
Didn't use the app as much as I'd have liked due to my own poor motivation but I liked it when I used t. I forgot to cancel the subscription but got refunded immediately with no hassle whatsoever. Thanks BetterMe
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Posted 1 year ago
Hello there! Thank you for sharing your experience with us! We're glad to hear you enjoyed the app when you used it, and we appreciate your feedback about the refund process. Your satisfaction is our top priority! On our end, we would love to have you back. Kind regards, Team BetterMe
Posted 1 year ago
Very helpful and nice team 🙂
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Posted 1 year ago
Hello! Thank you for your feedback. We appreciate you spreading the good word about your experience with BetterMe. Kind Regards, Team BetterMe
Posted 1 year ago
Alles bestens gelaufen
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Posted 1 year ago
Hallo! Vielen Dank für Ihre Bewertung und danke, dass Sie sich für unsere App entschieden haben! Mit freundlichen Grüßen, Team BetterMe
Posted 1 year ago
All the staff are very professional, friendly and helpful every communication was dealt with without question and resolved very quickly well done
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Posted 1 year ago
Hello! Thank you for your feedback. We are happy to hear that our team has been helpful. Thank you for choosing BetterMe and for your wonderful review! Kind regards, team BetterMe
Posted 1 year ago
BetterMe help team were great to work with. They are pleasant, responsive and professional. Helped me quickly resolve my issue.
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Posted 1 year ago
Hello Lisa! It is delightful to hear such positive words and it’s always a pleasure to serve our users. Many thanks! Kind Regards, Team BetterMe
Posted 1 year ago
Geri dönüş çok hızlı ve yardımcı olabilecek türdendi.
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Posted 1 year ago
Merhaba! Geri bildiriminiz için teşekkür ederiz. BetterMe deneyiminiz hakkındaki güzel sözleri yaydığınız için teşekkür ederiz. Saygılarımla, BetterMe Ekibi
Posted 1 year ago
I’ve been using it for exactly a month and one week and I’ve already lost 20 pounds. I’m so happy with my results. I will continue to use this app and definitely highly recommend if you’re just starting off like a beginner like I was.
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Posted 1 year ago
Hello! Thank you for your feedback. We are thrilled to hear that you have had such amazing results with our app. Losing 20 pounds in just a month and one week is truly incredible, and we couldn't be happier for you! Thank you for your support and trust in our app. We are here to assist you every step of the way, and we look forward to helping you reach even greater milestones in your fitness journey. Kind regards, team BetterMe
Posted 1 year ago
BetterMe is rated 4.5 based on 1,666 reviews