B&H Photo Reviews

Name: B&H Photo
Rating: 4.74

4.7 Rating 2,034 Reviews

100 %

of reviewers recommend B&H Photo

Company Reviews

Metrics

4.7

Based on 2,034 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 88%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	3.5 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

Phone:

212-239-7500

Email:

sales@bhphotovideo.com

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“good price and GREAT SERVICE.”

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Posted 2 years ago

“Great Deals”

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Posted 2 years ago

“Easy site to navigate and check-out.”

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Posted 2 years ago

“B&H Photo is a first class organization. Always buy my photo equipment from them.”

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Posted 2 years ago

“Love this store! They always have what I want and it ships fast and inexpensively.”

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Posted 2 years ago

“The best selection and fast delivery.”

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Posted 2 years ago

“Always great!”

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Posted 2 years ago

“Easy to order online. Great selection. Fast shipping. Should receive in a few days.”

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Posted 2 years ago

“Outstanding Service”

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Posted 2 years ago

“easy purchasing. Usually look at Ken Rockwell site daily, saw this item and clicked directly to B&H.”

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Posted 2 years ago

“Love B&H and all things Photography!”

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Posted 2 years ago

“BUYER BEWARE : TERRIBLE SUPPORT & Zero willingness to help with your order if there are any issues. B&H Takes Zero responsibility for anything its all about profit they don't care about repeat business or making the customer happy whatsoever. I would leave ZERO Stars if possible, these people are DUMB AS ROCKS. I spent almost $9,000 with this online shop since Black Friday and all they have done is cause problems and offer no help in resolving anything. I'm treated by customer support that it is MY PROBLEM that they make all these errors, their support representatives are incompetent. Even the managers just read scripts back to you, it's pathetic. Terrible way to do business and keep treating people this way and you won't be around long.”

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Posted 2 years ago

Thank you for your order and this feedback. We regret your dissatisfaction. I'd like to see if this can be amicably resolved but from the information provided here I cannot ID the customer or the transaction. Please send a note with the original order number o me at henryp@bhphoto.com. -- Henry Posner / B&H Photo-Video

Posted 2 years ago

“B&H has a good selection, good prices and easy order process. Delivery is states two days, although i just placed the order.”

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Posted 2 years ago

“Awesome experience, no reason to shop any place else. Customer Service is first class.”

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Posted 2 years ago

“Always simple and easy to navigate with all the necessary information clear and understandable.”

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Posted 2 years ago

“Ordering from B&H is always easy, effect plus great products at competitive prices”

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Posted 2 years ago

“Order was a very straightforward process and there was no problems encountered during the process.”

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Posted 2 years ago

“Everything works perfectly - such a great shopping site.”

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Posted 2 years ago

“Great sale offer, easy to find and easy to check out.”

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Posted 2 years ago

“Vert smooth buy”

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Posted 2 years ago

B&H Photo is rated 4.7 based on 2,034 reviews