B&H Photo Reviews

Name: B&H Photo
Rating: 4.74

4.7 Rating 2,044 Reviews

100 %

of reviewers recommend B&H Photo

Company Reviews

Metrics

4.7

Based on 2,044 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 88%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	3.5 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

Phone:

212-239-7500

Email:

sales@bhphotovideo.com

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very easy to order from UK.”

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Posted 10 years ago

“A very smooth well informed transacyion. Thank you”

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Posted 10 years ago

“nice shop”

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Posted 10 years ago

“Excellent shop! Highly recommended!”

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Posted 10 years ago

“+ Everything I need is available under one roof. + Staff have a high level of technical expertise. - Store is so big, staff often don't know where things are outside their department. - There is no maintenance facilities e.g. sensor cleaning for cameras.”

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Posted 10 years ago

“Excellent service! Highly recommended.”

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Posted 10 years ago

“I love how easy it is to place an order online and simply pick it up at the superstore!”

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Posted 10 years ago

“Yet again I can order goods for a faster delivery across the pond than here in London. Brilliant”

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Posted 10 years ago

“Quick and simple, an order with a faster delivery to London than my local London supplier”

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Posted 10 years ago

“cracking cheer guys.”

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Posted 10 years ago

“to early to comment as i have only just put my order in. Ask me later”

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Posted 10 years ago

“It"s the best photoshop i"ve shopped at. Highly recommended!”

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Posted 10 years ago

“Shipping cost to the UK is high ($65) for small items (Zeiss 35mm lenshood).”

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Posted 10 years ago

“Found the item I wanted very quick. check out service every clean and easy for international shipping. would use again.”

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Posted 10 years ago

“Easy to use as an overseas customer. Thanks”

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Posted 10 years ago

“Easy to use your online ordering system on your site. All the shipping options are nice and clear. Thanks!”

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Posted 10 years ago

“As I am based in the United Kingdom, many U.S. websites will not accept our Zip/Post code or telephone numbers etc. Your website does. My only query is why the VAT is so high on these goods if paid in advance. Have elected to pay VAT locally. The Vivitar auxiliary lens purchased is the HD3-43 0.43x 62mm wide angle and is hopefully an ideal fit for my 4k FDR-AX100E camcorder as it fits the Video camera's 62mm filter thread but also the auxiliary lens has a reasonable 72mm filter thread of its own. In the past, I have purchased Vivitar products directly in the UK but you are one of the few offering this product. Thank you. Is B&H the former Bell & Howell? I used to work for the company in the UK. back in the 1970s.”

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Posted 10 years ago

“I have not yet received my goods but I can say that the ordering experience is very good and if all turns up on time I will be very happy with the service.”

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Posted 10 years ago

“Detailed product comparison - easy to navigate site, just a great no hassle purchase at great prices”

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Posted 10 years ago

“I am coming to NY from UK in a few days, I would have liked to have ordered something else which is only available in a few days.”

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Posted 10 years ago

B&H Photo is rated 4.7 based on 2,044 reviews