B&H Photo Reviews

Name: B&H Photo
Rating: 4.75

4.8 Rating 2,092 Reviews

100 %

of reviewers recommend B&H Photo

Company Reviews

Metrics

4.8

Based on 2,092 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 88%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	3.5 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

Phone:

212-239-7500

Email:

sales@bhphotovideo.com

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very pleasant shopping experience and even my credit card issue from my last shopping has been improved so that my foreign credit card this time didn't get rejected. Well done.”

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Posted 9 years ago

“Process of ordering was excellent hopefully, the delivery will be as excellent.”

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Posted 9 years ago

“let's receive my camera and after delivery I'll give you your rate best rgrds ed”

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Posted 9 years ago

“I can get equipment shipped to London faster than I can get it in the UK. All taxes paid. fast and efficient,”

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Posted 9 years ago

“I had a doubt and started a live chat. They were quick, friendly and solved my problem!”

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Posted 9 years ago

“The P&P charges are far too much expensive”

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Posted 9 years ago

“Your online ordering process really rocks! Well done folks.”

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Posted 9 years ago

“Great stock, great team, great products.”

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Posted 9 years ago

“Excellent customer interface, orders arrive quickly and safely in UK, prices are competitive even with duties and carriage, facility to pay all charges upfront prevents any customs delays.”

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Posted 9 years ago

“Very easy , straightforward purchasing experience - hope it arrives in UK in good condition !”

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Posted 9 years ago

“Easy to use website. Glad to see shipping to UK available. Reasonable pricing”

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Posted 9 years ago

“Easy to order. You should make anciliary charges clearer for overseas clients.”

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Posted 9 years ago

“My 1st order, so far it seems great! Absolute 10/10 on everything! Thanks”

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Posted 9 years ago

“i believe when i order from B&H i get the genuine product.”

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Posted 9 years ago

“Ordering was easy and useful shipping to UK. However, the stock shipping costs include tax and customs import costs by default. These are far higher than I will pay. It took a little while for me to realise that Pay Later means I become liable for these at the point of delivery. So all was well in the end.”

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Posted 9 years ago

“Always awesome!”

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Posted 9 years ago

“Ordering was simple and easy to do; if the goods are delivered within the specified time I will be very impressed and certainly B&H again.”

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Posted 9 years ago

“quick and simple, thank you”

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Posted 9 years ago

“Really easy web site, great that shipping and taxes really clear. Takes the guess work out. Cool stuff too”

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Posted 9 years ago

“Glad too see you can pay duties & taxes for UK in advance , even with shipping and weak exchange rate , most products are worth betting from B&H , in fact you cannot always get them in UK”

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Posted 9 years ago

B&H Photo is rated 4.8 based on 2,092 reviews