B&H Photo Reviews

Name: B&H Photo
Rating: 4.74

4.7 Rating 2,040 Reviews

100 %

of reviewers recommend B&H Photo

Company Reviews

Metrics

4.7

Based on 2,040 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 88%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	3.5 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

Phone:

212-239-7500

Email:

sales@bhphotovideo.com

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Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Ease of use for the entire site, great prices and easy payment process especially for international customers. But it's hard to not keep buying!!”

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Posted 2 years ago

“So perfect service”

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Posted 2 years ago

“the chat BOT did not answer so I bought the item anyway figuring if its not what I need I can return.”

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Posted 2 years ago

“Excellent!”

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Posted 2 years ago

“Been a customer for over 20 years and the people at B & H keep getting better and better.”

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Posted 2 years ago

“quick fast”

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Posted 2 years ago

“Easy quick web navigation, customer service & chat line always prompt and intelligent. Good prices, best photo store period!”

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Posted 2 years ago

“As always, great choice, wide range and easy to use website!”

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Posted 2 years ago

“I have always been satisfied with B&H”

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Posted 2 years ago

“Marisa on live chat helped me find what I needed almost immediately. I would likely have taken a long time figuring out what I needed, or would have ordered the wrong item. I shop nowhere else!”

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Posted 2 years ago

“Excellent service”

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Posted 2 years ago

“Excellent experience, thank you!”

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Posted 2 years ago

“Happy, Very HAPPY as HAPPY CAN BE ! B&H R0CKS ! Thank You Friends at B&H !”

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Posted 2 years ago

“Easy checkout with Paypal or Credit Card Chat is fast to fix any issue Shipping to Canada is a breeze, THANK YOU THANK YOU THANK YOU!”

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Posted 2 years ago

“Very good service and knowledgeable staff”

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Posted 2 years ago

“A Lot, very much.”

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Posted 2 years ago

“Always a smooth transaction”

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Posted 2 years ago

“ALWAYS EZ AND FLUID. LOVE IT!”

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Posted 2 years ago

“Always a pleasure to deal with and it is always comforting knowing you are getting genuine OEM parts and products.”

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Posted 2 years ago

“Prompt and Knowledgeable I do need help soon as I expect to have such need in the next few days.”

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Posted 2 years ago

B&H Photo is rated 4.7 based on 2,040 reviews