B&H Photo Reviews

Name: B&H Photo
Rating: 4.74

4.7 Rating 2,012 Reviews

100 %

of reviewers recommend B&H Photo

Company Reviews

Metrics

4.7

Based on 2,012 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 88%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	3.5 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

Phone:

212-239-7500

Email:

sales@bhphotovideo.com

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Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“B&H Are AWESOME. Being in Canada, frequent buyer of security camera stuff and many other things I have a hard time to find around my place, I order often specialized items that are actually out of stock everywhere except at B&H. Also they handle the customs and any other fees so it's much more simpler than other US online stores. and, even with their upscale service, they manage to be cheaper, sometimes MUCH cheaper than buying local.”

Helpful Report

Posted 2 years ago

“Easy order placement, great service and shipping.”

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Posted 2 years ago

“Easy to order, fast and free shipment, great selection, love you guys!”

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Posted 2 years ago

“very straightforward to order, quick feedback on stock availability”

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Posted 2 years ago

“Always satisfied with ordering process. B&H offers so much options.”

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Posted 2 years ago

“I found the correct card reader that I needed, and the check out process was fast and uneventful! Happy Girl!”

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Posted 2 years ago

“It was quick and easy no extraneous questions or steps. Using my Payboo card also added to the ease of ordering.”

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Posted 2 years ago

“Super easy checkout after the your first order.”

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Posted 2 years ago

“Always easy to deal with.”

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Posted 2 years ago

“Great customer service”

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Posted 2 years ago

“Fantastic site .... the international shipping calculator is brilliant and saves so much time and effort.”

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Posted 2 years ago

“Product searches are accurate and seamless with an extensive range, and payments for shipping and import duties are hassle-free - highly recommend B&H Photo.”

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Posted 2 years ago

“Great easy shopping on the site of B&H !!!”

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Posted 2 years ago

“Update products & Inf., fast delivery”

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Posted 2 years ago

“So easy to navigate!”

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Posted 2 years ago

“Quick, easy and ... perfect !!!”

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Posted 2 years ago

“Very good check out, not confusing”

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Posted 2 years ago

“i trust B&H So much”

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Posted 2 years ago

“Painless and simple transaction!”

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Posted 2 years ago

“Rapide, en stock et reception paquet au Québec sans problème ni bris. Merci.”

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Posted 2 years ago

B&H Photo is rated 4.7 based on 2,012 reviews