B&H Photo Reviews

Name: B&H Photo
Rating: 4.74

4.7 Rating 2,040 Reviews

100 %

of reviewers recommend B&H Photo

Company Reviews

Metrics

4.7

Based on 2,040 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 88%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	3.5 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

Phone:

212-239-7500

Email:

sales@bhphotovideo.com

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Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Great shipping price and always fast in turning around the order.”

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Posted 2 years ago

“We use B&H all the time. They have quality products and people that know how to use them answering the phone. Their return policy is excellent. And, most of all, the website and payment system just WORKS. 0% hassle...”

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Posted 2 years ago

“I always get the best shopping experience.”

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Posted 2 years ago

“Great, thank you!”

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Posted 2 years ago

“B&H is the best.”

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Posted 2 years ago

“I had a question about my order and used the video chat. Much better and faster than the text chat. Great idea guys!”

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Posted 2 years ago

“OUTSTANDING SERVICE!”

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Posted 2 years ago

“Customer support is always so helpful! I can always count on B&H to get me the most appropriate things I need!”

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Posted 2 years ago

“Easy quick search for battery for Canon Alpha 135 and compatible cards. Also suggested items for travel adapters which I needed. Lesss than 5 minutes on site and order is already being picked.”

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Posted 2 years ago

“always sleazy and have everything I need”

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Posted 2 years ago

“Just ordered; too early to evaluate these parameters”

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Posted 2 years ago

“Easy to use Website. Accurate Information. Have used B & H for almost 50 years. Never Disappointed.”

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Posted 2 years ago

“I had purchased two other Zoom products from B&H over the years. I am just now getting into voice acting/music production and was looking at different audio interfaces a while ago. I was so happy to see a ZOOM product that if for that exact purpose! And at such a good discount! Thank you!”

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Posted 2 years ago

“I have been purchasing from B&H Photo for a while now and totally love the online experience. It is so easy to place orders and their delivery times to my country via DHL is great! Thanks B&H Photo for your great service!”

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Posted 2 years ago

“B&H Photo Website and Check-Out Portal is so well designed that it makes it really easy to purchase and ship anything securely. Duty and Customs all taken care of, by B&H. Hey Ho! Thank you.”

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Posted 2 years ago

“Always reliable”

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Posted 2 years ago

“Firstly, their web site was easy to navigate. Secondly, I could set up specialized wish lists to make reviewing later easier. Thirdly, the duty and customs were looked after by B & H. Lastly, I found exactly what I wanted for my needs.”

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Posted 2 years ago

“Always a pleasure. Easy to find and purchase what I need.”

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Posted 2 years ago

“Easy ordering and quick delivery”

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Posted 2 years ago

“Easy to spend money here”

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Posted 2 years ago

B&H Photo is rated 4.7 based on 2,040 reviews