B&H Photo Reviews

Name: B&H Photo
Rating: 4.75

4.8 Rating 2,154 Reviews

100 %

of reviewers recommend B&H Photo

Company Reviews

Metrics

4.8

Based on 2,154 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 88%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	3.5 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

Phone:

212-239-7500

Email:

sales@bhphotovideo.com

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Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Quick easy and painless”

Helpful Report

Posted 1 year ago

“B&H has great deals and the website is so easy to navigate! I have been shopping with them for years!”

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Posted 1 year ago

“Item in stock for Black Friday. Easy to order and checkout. Saved the sales tax.”

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Posted 1 year ago

“Love these guys. Newegg - out of stock. Amazon - get it to you in a month and a half. B&H - get it to you the Monday after the holiday week. Awesome. Almost makes me wish I lived in New York.”

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Posted 1 year ago

“Great service, fast prompt, easy to navigate website. Love it!!”

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Posted 1 year ago

“Easy to navigate site, deals and product selections I expected and in stock...”

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Posted 1 year ago

“Very inviting website and easy to use... packed with detailed information on products. Fast and efficient service.”

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Posted 1 year ago

“Easy to use web sight and great prices.”

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Posted 1 year ago

“I was looking for a film scanner and found way more than I had time to look into. I narrowed it down to one and I asked their thoughts on the item. I received a quick and pleasing response, and asked about pricing over the black friday/cyber monday and I was given a deal that I took! I have made many purchases from B&W and have never had a problem, they are my go to site!”

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Posted 1 year ago

“Great price and service. I always buy from B & H”

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Posted 1 year ago

“Complete stock & easy to process”

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Posted 1 year ago

“I.ve been a customer for a long time and have always had 5 star service.”

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Posted 1 year ago

“B & H typically has the product that I want in stock AND my orders all ALWAYS delivered as promised. Ordering is easy. Great business model.”

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Posted 1 year ago

“Good information.”

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Posted 1 year ago

“easy to select products and pay.”

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Posted 1 year ago

“I never think of camera gear or supplies with anyone other than B&H.”

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Posted 1 year ago

“Always a great gift for my photographer friends”

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Posted 1 year ago

“i was purchasing camera and computer gear from B&H for the past 18 years and it was always a pleasant experience to browse and select the right product. I love the free expedited shipping and support.”

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Posted 1 year ago

“Always my go to for this product-”

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Posted 1 year ago

“always easy to find what i want . and have the item in stock. super fast. thanks very much..”

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Posted 1 year ago

B&H Photo is rated 4.8 based on 2,154 reviews