B&H Photo Reviews

Name: B&H Photo
Rating: 4.74

4.7 Rating 2,005 Reviews

100 %

of reviewers recommend B&H Photo

Company Reviews

Metrics

4.7

Based on 2,005 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 88%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	3.5 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

Phone:

212-239-7500

Email:

sales@bhphotovideo.com

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Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Aways First Class Experience.”

Helpful Report

Posted 4 months ago

“I love that I can compare items. B& H has the best compare. I have called Canon to ask the difference in canon lenses and canon cameras and the support guy will go to B&H's website and use B & H compare to help me. Great feature. Lots of detailed information.”

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Posted 4 months ago

“What ALL businesses in todays world I've been overjoyed with the ease of being able to actually speak to a customer service rep, I've taken the time to write this because this is the way it should work. With most businesses you get bogged down in prerecorded selections, get disconnected and very frustrated (I do anyway) But not with B&H Photo, everything (so far) works the way it should, need help a real person is there quickly.”

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Posted 4 months ago

“Love B&H. I've been buying from them for more than a decade. Awesome store!!!”

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Posted 4 months ago

“Just what I was looking for. Added the suggested cleaning cloth. AND free shipping!”

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Posted 4 months ago

“Easy to order. Suitable selections of accessories.”

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Posted 4 months ago

“Very user friendly. Thank you !”

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Posted 4 months ago

“Ordering is very easy. I like it.”

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Posted 4 months ago

“Easy ordering; great in-stock selection”

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Posted 4 months ago

“I've always had a great experience doing business with B&H.”

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Posted 4 months ago

“they have the best The Professional's”

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Posted 4 months ago

“Always what I need in stock and shipped quickly.”

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Posted 4 months ago

“Ordered a Canon 50mm F1.4 lenses on sale plus 2 filters can't wait to get it thanks B&H the only camera store that I shop at.”

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Posted 4 months ago

“Great service. I never go anywhere else for my photography needs.”

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Posted 4 months ago

“B&H is easy to navigate and order.”

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Posted 4 months ago

“I have been doing business with B&H for years. The service and friendliness of the website are always so easy to navigate!”

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Posted 4 months ago

“B&H is always dependable.”

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Posted 4 months ago

“Always great working with B&H!”

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Posted 4 months ago

“simple and quick - as usual”

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Posted 4 months ago

“All perfectly !!!”

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Posted 4 months ago

B&H Photo is rated 4.7 based on 2,005 reviews