B&H Photo Reviews

Name: B&H Photo
Rating: 4.74

4.7 Rating 2,005 Reviews

100 %

of reviewers recommend B&H Photo

Company Reviews

Metrics

4.7

Based on 2,005 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 88%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	3.5 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

Phone:

212-239-7500

Email:

sales@bhphotovideo.com

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Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“QUICK, EASY, EFFICIENT,”

Helpful Report

Posted 4 months ago

“Always enjoy shopping at B&H. Information is provided accurately and easy to navigate. Will continue to be my goto site.”

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Posted 4 months ago

“Always easy to shop on line”

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Posted 4 months ago

“Good friendly and prompt service.”

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Posted 4 months ago

“Always the best. There is simply no other shopping experience as easy and professional as B&H.”

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Posted 4 months ago

“A great site and great customer service. Check-out is always easy.”

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Posted 4 months ago

“I have found B&H to be a wonderful alternative to other BIG names in the business. The website is easy to use, shipping is fast, reliable and FREE. I have had a couple of instances where I had to return an item (or items) due to a mistake I made, and it was easy and headache free.”

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Posted 4 months ago

“Always the best prices! I've been buying from B&H since I was in high school in 1977, I'm 63 now!”

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Posted 4 months ago

“great service for my new camera”

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Posted 4 months ago

“Efficient as always”

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Posted 4 months ago

“I love the next day delivery”

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Posted 4 months ago

“Love the details on the description and specs. Also appreciate the reviews. Easy to find what I wanted and easy to compare similar items.”

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Posted 4 months ago

“As always, easy to find what I want and easy to complete an order. I recommend B&H to the other photographers I know.”

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Posted 4 months ago

“always a simple and smooth process to find, review, and order products”

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Posted 4 months ago

“Easy to order”

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Posted 4 months ago

“Great price break and easy check out. What more could I wish for?”

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Posted 4 months ago

“Good web site”

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Posted 4 months ago

“Order accuracy and shipping reliability are unmatched!”

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Posted 4 months ago

“Alway a great transaction with B/H”

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Posted 4 months ago

“B&H always has the key technology products that our business needs. Their order process is so straightforward, and their shipping and delivery services are so fast. Their prices are also so competitive. We get outstanding value shopping with B&H. They are the best!”

Helpful Report

Posted 4 months ago

B&H Photo is rated 4.7 based on 2,005 reviews