B&H Photo Reviews

Name: B&H Photo
Rating: 4.74

4.7 Rating 2,034 Reviews

100 %

of reviewers recommend B&H Photo

Company Reviews

Metrics

4.7

Based on 2,034 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 88%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	3.5 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

Phone:

212-239-7500

Email:

sales@bhphotovideo.com

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Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“As always, easy to find what I want and easy to complete an order. I recommend B&H to the other photographers I know.”

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Posted 7 months ago

“always a simple and smooth process to find, review, and order products”

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Posted 7 months ago

“Easy to order”

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Posted 7 months ago

“Great price break and easy check out. What more could I wish for?”

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Posted 7 months ago

“Good web site”

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Posted 7 months ago

“Order accuracy and shipping reliability are unmatched!”

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Posted 7 months ago

“Alway a great transaction with B/H”

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Posted 7 months ago

“B&H always has the key technology products that our business needs. Their order process is so straightforward, and their shipping and delivery services are so fast. Their prices are also so competitive. We get outstanding value shopping with B&H. They are the best!”

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Posted 7 months ago

“Aways First Class Experience.”

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Posted 7 months ago

“I love that I can compare items. B& H has the best compare. I have called Canon to ask the difference in canon lenses and canon cameras and the support guy will go to B&H's website and use B & H compare to help me. Great feature. Lots of detailed information.”

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Posted 7 months ago

“What ALL businesses in todays world I've been overjoyed with the ease of being able to actually speak to a customer service rep, I've taken the time to write this because this is the way it should work. With most businesses you get bogged down in prerecorded selections, get disconnected and very frustrated (I do anyway) But not with B&H Photo, everything (so far) works the way it should, need help a real person is there quickly.”

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Posted 7 months ago

“Love B&H. I've been buying from them for more than a decade. Awesome store!!!”

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Posted 7 months ago

“Just what I was looking for. Added the suggested cleaning cloth. AND free shipping!”

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Posted 7 months ago

“Easy to order. Suitable selections of accessories.”

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Posted 7 months ago

“Very user friendly. Thank you !”

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Posted 7 months ago

“Ordering is very easy. I like it.”

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Posted 7 months ago

“Easy ordering; great in-stock selection”

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Posted 7 months ago

“I've always had a great experience doing business with B&H.”

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Posted 7 months ago

“they have the best The Professional's”

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Posted 7 months ago

“Always what I need in stock and shipped quickly.”

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Posted 7 months ago

B&H Photo is rated 4.7 based on 2,034 reviews