B&H Photo Reviews

Name: B&H Photo
Rating: 4.74

4.7 Rating 2,005 Reviews

100 %

of reviewers recommend B&H Photo

Company Reviews

Metrics

4.7

Based on 2,005 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 88%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	3.5 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

Phone:

212-239-7500

Email:

sales@bhphotovideo.com

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Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Simply the best e-commerce experience ever. I'm a lifelong customer because I have one positive experience after another. Thank you B&H Team!”

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Posted 4 months ago

“B&H been my go to super site for 10 years now. They'd don't seem to disapoint when it comes in using the friendly check out. It's fast and reliable. Thank you B&H”

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Posted 4 months ago

“The ordering process was easy to follow.”

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Posted 4 months ago

“easy to buy. fast and safe shipping. thanks”

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Posted 4 months ago

“Always a pleasure having to place an order with B&H. Online ordering and check-out is simple and to the point. The bonus is finding out that the order is being expedited rather than standard delivery time. Had chat sessions with 3 different reps on 2 items. The first item with 2 reps was my fault for failing to ask one last question, needed to start a 2nd session. The 2nd item was with a rep who understood and was very knowledgeable for the product I asked about (don't be annoyed that you get transferred to a second, or third person, as each will have a higher level of expertise in the product you're asking about).”

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Posted 4 months ago

“great store hopefully I get to visit this store in person in the future.”

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Posted 5 months ago

“delivery is always quick”

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Posted 5 months ago

“Quick & easy ordering!”

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Posted 5 months ago

“Have been a customer for over 35 years; all my reviews are basically the same. That's why I remain a super happy and satisfied customer.”

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Posted 5 months ago

“Excellent!”

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Posted 5 months ago

“B&H has been earning my trust since I began shopping with them.”

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Posted 5 months ago

“Nice & easy!”

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Posted 5 months ago

“I always start my shopping at B&H. B&H is the best for equipment and extremely fast service.I couldn't be happier.”

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Posted 5 months ago

“Simple,Quick and Easy !!!!”

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Posted 5 months ago

“The website is fantastically well-organized and easy to use.”

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Posted 5 months ago

“The CHAT is SO helpful. I get great service and advice from professionals in their respective fields! Every time I have used the CHAT feature, all my questions were answered! I have bought several items from BH Photo, from 1000.00 lenses to 21.00 memory cards. I trust the knowledge and expertise of the techs I have chatted with. I would definitely recommend BH Photo!”

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Posted 5 months ago

“B&H has always been a great partner”

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Posted 5 months ago

“Fast and easy. great service....”

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Posted 5 months ago

“part in stock ready to ship Dec 4,2024”

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Posted 5 months ago

“silkworms B&H Photo customer ser vice '8O5 [41O 56 OOfor silk and honey bees for honey. Insects are consumed as food in 80% of the world's nations, by people in roughly 3000 ethnic groups. Human activities are having serious effects on insect biodiversity.”

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Posted 5 months ago

B&H Photo is rated 4.7 based on 2,005 reviews