B&H Photo Reviews

Name: B&H Photo
Rating: 4.76

4.8 Rating 2,349 Reviews

100 %

of reviewers recommend B&H Photo

Company Reviews

Metrics

4.8

Based on 2,349 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 88%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	3.5 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

Phone:

212-239-7500

Email:

sales@bhphotovideo.com

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I’m a return customer since my first visit at the physical store at New York City & the staffs of BHphotovideo has been very helpful. And also the Online store is up to date & user friendly. Accept the only problems with warranty coverage which I am residing at Singapore, hopefully most products has international warranty coverage. Specially Thank you to BHPhotoVideo for giving consumers a great experiences & peace of mind.”

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Posted 6 months ago

“Excellent! Always easy and even fun! A site that delivers!”

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Posted 6 months ago

“La gran variedas de productos”

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Posted 6 months ago

“Great website, easy to use, great product supply (as always), prompt check out for delivery .... 5 stars!!!”

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Posted 6 months ago

“Wide variety of video equipment, seamless checkout and fast shipping”

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Posted 6 months ago

“It is first time. I am satisfied for delivery, service and quality of product always.”

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Posted 6 months ago

“canada shipping over $99 us and no free shipping”

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Posted 7 months ago

Hello. Thank you for your recent order. We regret your dissatisfaction. The original order you placed was not eligible for free shipping. You've made a request to add on one more item to the order but the free shipping was not automatically applied. We've refunded the shipping fee and you should see this posted to your account in a few days. ~Geoffrey Ngai / B&H Photo-Video

Posted 7 months ago

“Simple and easy”

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Posted 7 months ago

“siempre perfecto!”

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Posted 7 months ago

“Easy to use website and great prices!”

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Posted 7 months ago

“No matter where I am in the world, the only people I trust to supply great advice and products that are always fit for purpose are B&H! Their prices are always fair and they'll match any discounts that other agents offer, but most importantly, their employees come from all parts of the industry, so you're getting advice from Industry Professionals committed to the right gear at the best price, with full warranty! They simply are the best!”

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Posted 7 months ago

“Great printing, web site is easy to use.”

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Posted 7 months ago

“Do you prefer simple and efficient transactions? Buy at B&H Photo Video!”

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Posted 7 months ago

“great deals and fast shipment!”

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Posted 7 months ago

“The shipping to Canada is fast, the cost of taxes and duties are accurate and B&H have an excellent customer service. It's my third order and it will not be my last. I will always check at B&H Photo if my local store cannot get my item.”

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Posted 7 months ago

“Long time customer and appreciate ease of ordering items that I need.”

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Posted 7 months ago

“B&H generally a great shop and excellent with orders and delivery times. However, have just had my second experience when the PayPal payment options did not work on the site (tried multiple times and on the two check-out pages). Could pay through entering my credit card directly, but PayPal is my preference.”

Helpful Report

Posted 7 months ago

Hello. Thank you for your recent order. We regret your dissatisfaction and would like to better understand the issue you've experienced when using Paypal. At your convenience, please send me an e-mail at gngai@bhphoto.com with more details so I may share your concerns with our Web Experience Team. ~Geoffrey Ngai / B&H Photo-Video

Posted 7 months ago

“BH is the best shop in the world.”

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Posted 7 months ago

“You had the things I wanted in stock and ready to go.”

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Posted 7 months ago

“The purchase process was very easy and quick. I'm satisfied.”

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Posted 7 months ago

B&H Photo is rated 4.8 based on 2,349 reviews