B&H Photo Reviews

Name: B&H Photo
Rating: 4.75

4.8 Rating 2,247 Reviews

100 %

of reviewers recommend B&H Photo

Company Reviews

Metrics

4.8

Based on 2,247 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 88%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	3.5 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

Phone:

212-239-7500

Email:

sales@bhphotovideo.com

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Anonymous

Anonymous // 01/01/2019

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“Because you got almost everything, almost!”

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Posted 2 years ago

“simple and easy”

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Posted 2 years ago

“Could not have been easier; B & H is the best!”

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Posted 2 years ago

“I received a B&H gift card at retirement and used it for the first time. It was great to use. Very easy. Thanks!”

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Posted 2 years ago

“I love B & H Photo, they are a no-nonsense resource for tech and accessories, I have relied on them for many years now and I always know they will ship the real thing, and promptly. Thank you B & H!”

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Posted 2 years ago

“B&H: taking "easy to do business with" to new levels!”

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Posted 2 years ago

“I placed an order for a $2200 with this incompetent retailer. Numerous items were missing from the box. I contacted customer support and was given the run around, different stories from different people and overall rude people to talk to. Their solution was to not send the missing items or refund my order in any way. I will not do business with them again, avoid this retailer.”

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Posted 2 years ago

Morgan: Thank you for your order and this feedback. We regret your dissatisfaction. We confirmed the contents of the box we shipped were complete when shipped and confirmed the package weight with the shipper, which denied your claim. Your order was shipped to a campground and anyone there could have accessed the package or contents. -- Henry Posner / B&H Photo-Video

Posted 2 years ago

“I am new to photography and I have been using B&H for nearly all of my equipment. The things that impress me most are the quality packaging and very fast delivery. Keep up the good work!”

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Posted 2 years ago

“I've been using B&H for my photography supplies for longer than I can remember. Always excellent service, prompt delivery, zero complaints.Thanks.”

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Posted 2 years ago

“Widest selection in the world, surprisingly fast shipping (3 days to the UK).”

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Posted 2 years ago

“Easy to find the small lens cap needed for one lost...”

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Posted 2 years ago

“B&H is great in all respects.”

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Posted 2 years ago

“Great selection and customer service. Good pricing and free shipping on my order. I have dealt with this company for years and will not use anyone else. If you visit New York City be sure and stop at their store. You will be amazed.”

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Posted 2 years ago

“Always an exceptional value and service!”

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Posted 2 years ago

“always a pleasant experience.”

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Posted 2 years ago

“Quick and easy to use website for ordering! Thanks”

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Posted 2 years ago

“it is great shopping with B&”

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Posted 2 years ago

“B&H made the whole process easy and have a wide selection for all of my unusual (and mundane!) orders.”

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Posted 2 years ago

“Up with the very best. Difficult / specialist / pro product at competitive prices, routinely shipped to UK. What is not to like.”

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Posted 2 years ago

“Best place to buy photo gear!”

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Posted 2 years ago

B&H Photo is rated 4.8 based on 2,247 reviews