B&H Photo Reviews

Name: B&H Photo
Rating: 4.74

4.7 Rating 2,013 Reviews

100 %

of reviewers recommend B&H Photo

Company Reviews

Metrics

4.7

Based on 2,013 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 88%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	3.5 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

Phone:

212-239-7500

Email:

sales@bhphotovideo.com

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“very smooth homepage”

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Posted 1 year ago

“CHAT room helps a lot”

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Posted 1 year ago

“Easiest site on the web to purchase from.”

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Posted 1 year ago

“Don't buy from B&H! Go to Amazon or directly to Apple! I bought this MacBook Pro as Christmas gift for my wife. After looking at it, sage decided it was too big and heavy for what she wanted. B&H advertises right on the product page easy 30 day returns. Except the fine print buried in the B&H return policy says even if the plastic wrap is removed, the item is not returnable. So we're stuck with a $2000 computer that doesn't work for us.”

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Posted 1 year ago

“B&H always has what I'm looking for at a good price, and the website always provides useful information to make informed choices.”

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Posted 1 year ago

“Worst service ever! FedEx lost my package, and B&H didn't file a claim with FedEx. I lost my money simply because B&H didn't do what they were supposed to do. Don't buy from B&H.”

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Posted 1 year ago

“Product offering and descriptions , very easy to navigate .. ease of ordering .. You have such a great and slick system”

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Posted 1 year ago

“Love this Paper, I've ordered before and it works with my Photo's”

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Posted 1 year ago

“Excellent dependable honest business always has what you need at competitive prices!”

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Posted 1 year ago

“Wide variety of choices. Easy to navigate website and fast service!”

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Posted 1 year ago

“I have always had a good experience dealing with B&H. Prices are always competitive”

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Posted 1 year ago

“Shopping online with B&H is always a pleasure! They are so trustworthy!”

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Posted 1 year ago

“B&H was able to help me identify an filter accessory of he correct size when I had not been able to locate it myself.”

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Posted 1 year ago

“Always reliable! Excellent stock and customer service.”

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Posted 1 year ago

“Start to finish maybe 30 seconds to find and finish my order, Bravo!”

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Posted 1 year ago

“Good price. The part promises to meet all expectations.”

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Posted 1 year ago

“Always great prices and they always seem to have what I need.”

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Posted 1 year ago

“B&H has always provided excellent order and, if necessary, return service. I've never had a bad experience.”

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Posted 1 year ago

“Discovered this website while looking for PC hardware. It's a very comfortable buying experience, not to mention they have a MASSIVE selection while being very flexible with their shipping! I think their website setup is simply the best, I don't think it could possibly be improved upon.”

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Posted 1 year ago

“First class ordering system, even sorting the import duty into my home country! Prices half what I would have to pay in England? God bless America and free enterprise!”

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Posted 1 year ago

B&H Photo is rated 4.7 based on 2,013 reviews