B&H Photo Reviews

Name: B&H Photo
Rating: 4.74

4.7 Rating 2,013 Reviews

100 %

of reviewers recommend B&H Photo

Company Reviews

Metrics

4.7

Based on 2,013 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 88%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	3.5 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

Phone:

212-239-7500

Email:

sales@bhphotovideo.com

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Fast and efficient....”

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Posted 1 year ago

“Always fast and easy!”

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Posted 1 year ago

“I kept putting off getting ready for the eclipse, even though I am in the center of the zone. As usual B & H had what I needed and I will have my filters soon. Now I can sit on my deck, get a great view and avoid the extra 600,000 visitors expected to visit town.”

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Posted 1 year ago

“everything good”

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Posted 1 year ago

“Great Service”

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Posted 1 year ago

“The "go to" source of tricky to find pro kit. Always price competitive on non European product.”

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Posted 1 year ago

“software is easy to use and delivery is prompt. Prices are great.”

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Posted 1 year ago

“quick and easy ordering”

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Posted 1 year ago

“Shopping here is so easy!”

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Posted 1 year ago

“Easy quick ordering. Found what I needed”

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Posted 1 year ago

“Quick and easy process to submit an order.”

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Posted 1 year ago

“Fast services”

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Posted 1 year ago

“Always very helpful and quick shipping”

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Posted 1 year ago

“B&H makes it so easy to find and pick the right item since the site is full of educational material to help guide the decision.”

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Posted 1 year ago

“Super EZ web site to use. I always check with B&H before I purchase from another source, they are extremely competitive. I would recommended B&H.”

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Posted 1 year ago

“The price was right.”

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Posted 1 year ago

“I usually have a great experience dealing with B & H, but not this time! I just ordered a computer and was very clear with the salesman that I needed a computer with more space. The person pulled up the specs on my old computer (which I also purchased from B & H) and told me the new one would have a lot more space. Unfortunately, it had less space because my old computer had three drives, not one. I had to have Geek Squad install a new drive to be able to move forward with my projects. Based on my experience and Yelp reviews, it seems B & H can be a little slippery with how they deal with people. BE CAREFUL!”

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Posted 1 year ago

Gary: From your description of the problem there may have been some confusion between the computer's RAM (memory) and hard drive capacity. The computer you purchased had 32 GB of installed memory 36 MB of L3 cache, and 1 terabyte of capacity. This exceeded the specs of the previously purchased computer. -- Henry Posner / B&H Photo-Video

Posted 1 year ago

“Prices are good, service is great, online selection and website is good too. No complaints.”

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Posted 1 year ago

“great selection-fabulous website-fast free delivery-more than fair prices-LOVE YOUR WEBSITE AND THE EDUCATIONAL CONTENT”

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Posted 1 year ago

“easy to order”

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Posted 1 year ago

B&H Photo is rated 4.7 based on 2,013 reviews