Big Frog Supply Reviews

Name: Big Frog Supply
Address: 6001, Miller Store Road, 105, Norfolk, Virginia
Rating: 4.75

4.8 Rating 5,969 Reviews

93 %

of reviewers recommend Big Frog Supply

4.8

Based on 5,969 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 69%
Accurate And Undamaged Orders	Greater than 85%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Returns & Refunds
Returns Process	Could Be Better

About Big Frog Supply:

Big Frog Supply is your online destination for all Irrigation, Plumbing, Outdoor Living, Holiday Lights, Landscape Lighting, & Tankless Water Heater needs!

Visit Website

Write Your review

Tell us how Big Frog Supply made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Whats your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Big Frog Supply 5 star review on 21st January 2019

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Spot on service in every department. Purchase to delivery and confirmation through each effort”

Helpful Report

“I called with questions. THe representative was helpful, helped me select a product and I ordered online and it was shipped and I received it promptly.”

Helpful Report

“This was the perfect thing for my joe junior kamado grill I tried to purchase it from amazon and it was continuously damaged while being delivered so I finally purchased it from Big Frog supply it was delivered earlier than expected and cheaper priced thanks Big Frog 5 ⭐️ Star for you!!!”

Helpful Report

“Got my sprinkler timer accessory quickly and at a cheaper price than most other places I was looking.”

Helpful Report

“Ordered tankless water heater on Sunday, shipped on Monday, received on Wednesday. Can't asked for better service. This was the first time I used Big Frog Supply but it won't be the last. Thanks for the great service!”

Helpful Report

“My experience could not have been better. Great price, exactly as ordered and arrived a day earlier than expected. Couldn't be happier!”

Helpful Report

“Good Price, Free Delivery and Quality Product. Clear easy to use Website.”

Helpful Report

“Quick service part was delivered ahead of scheduled date”

Helpful Report

“Everything as promised! Fast shipping. Extremely pleased! It had to be a minimum of ten words so it was great! Lol”

Helpful Report

“Very easy transaction. Best of all, price for sprinkler heads was better than any other sites including direct from the manufacturer and package arrived when expected. What more could you want?”

Helpful Report

“Good prices and very easy to order My best regards”

Helpful Report

“Ruby was great in re sending my package when the USPS messed it up. She is very pleasant to talk to and knows her stuff.”

Helpful Report

“Right part at the right price and arrived in 2 days. Great company and they respond quickly I cannot say that they can improve on anything. Very happy.”

Helpful Report

“The price was great, the shipping was fast and the part worked. all in all a perfect transaction!”

Helpful Report

“Product was delivered on time and works great! Thank you!”

Helpful Report

“Great service. Got it in 2 days. Really great product. Thanks”

Helpful Report

“Big frog had what I wanted at a good price.”

Helpful Report

“GREAT CUSTOMER SERVICE!! VERY FAST SHIPPING & GREAT PRICE!!”

Helpful Report

“Excellent service and pricing. Will ho back to Big Frog Supply.”

Helpful Report

“Placed an order on Monday, received same Wednesday. The order was missing a couple of items and they responded to my inquiry within four minutes. Resolved it immediately and shipped missing items. No words can describe the amazing customer service this company provided me. Thank you.”

Helpful Report

Big Frog Supply is rated 4.8 based on 5,969 reviews