Big Frog Supply Reviews

Name: Big Frog Supply
Address: 6001, Miller Store Road, 105, Norfolk, Virginia
Rating: 4.75

4.8 Rating 5,969 Reviews

93 %

of reviewers recommend Big Frog Supply

4.8

Based on 5,969 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 69%
Accurate And Undamaged Orders	Greater than 85%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Returns & Refunds
Returns Process	Could Be Better

About Big Frog Supply:

Big Frog Supply is your online destination for all Irrigation, Plumbing, Outdoor Living, Holiday Lights, Landscape Lighting, & Tankless Water Heater needs!

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Big Frog Supply 5 star review on 21st January 2019

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Good pricing and quick shipping of ordered item. Good email communication of shipment progress and delivery.”

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“I am very satisfied with the purchase of the tankless water heater. I called with some questions before purchasing the unit. Ruby from technical answered all my questions and helped me with my purchase. This is for a new construction house and i havent installed it yet. I would rate big frog supply very high, would order from them again.😁”

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“P r o m p t and q u I c k”

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“Fast delivery and good price on a Rinnai Push Button start.”

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“I totally messed up inputting the shipping address and Big Frog corrected my bad mistake immediately. The best part was I got to speak with a human.”

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“Big Frog Supply has a very user friendly website and the prices are much lower than competitors' prices! Ordering was a breeze and my purchase arrived in just a few days. I will definitely use them again.”

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“Best price and quick delivery. Rain bird products are always better than others.”

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“A nice price on the switch I wanted, and very fast shipping. Winner!”

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“I called Big Frog Supply and they were friendly. answered all the questions I had about which water heater to buy and helped me understand how I need the additional BTUs being in higher elevation. Getting it, it was delivered and I brought it inside and then installed professionally. I could replace a faucet or dishwasher, but I wouldn't try this one. The warranty was easy to fill out, though I ended up filling it out online. I saved over $1000 buying from Big Frogg Supply instead of buying from the semi-local plumbing shops. I had a local plumbing contracter install it and I couldn't have made a better choice! Highly recommend!”

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“Excellent customer support I can’t remember the name of the nice lady who answered my questions But she took the time to email me specs and research some info I needed My order was 1023064 in case you want to find out her name. She was excellent”

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“Quick delivery with easy order on line. I would order from Big Frog Supply again.”

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“Had a question for the manufacture, considering to buy, the rep called in my behalf and got the answer. Thank you,”

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“Great prices and fast delivery service! I highly recommend B.F.S .”

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“Got exactly what I was looking for. Will use them again.”

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“Shipped the Same day and Arrived in 3 days! FAST !”

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“I found the part I needed easily online and shipping was quick.”

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“Received item damaged in shipping, it was replaced promptly no hassle”

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“Right product, good price, on time. Easy to use web ordering.”

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“Ordered valve and they shipped fast. Valve was a great valve. Will definitely buy from them again.”

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“Had a rare part I needed. Ordered 2. Arrived within a couple of days.”

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Big Frog Supply is rated 4.8 based on 5,969 reviews