Big Frog Supply Reviews

Name: Big Frog Supply
Address: 6001, Miller Store Road, 105, Norfolk, Virginia
Rating: 4.75

4.8 Rating 5,969 Reviews

93 %

of reviewers recommend Big Frog Supply

4.8

Based on 5,969 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 69%
Accurate And Undamaged Orders	Greater than 85%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Returns & Refunds
Returns Process	Could Be Better

About Big Frog Supply:

Big Frog Supply is your online destination for all Irrigation, Plumbing, Outdoor Living, Holiday Lights, Landscape Lighting, & Tankless Water Heater needs!

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Big Frog Supply 5 star review on 21st January 2019

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Delivered my order in a timely manner in an unbroken package.”

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“Prompt shipping, I got what I ordered, I got a good price.”

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“Good prices and fast delivery. Big Frog had exactly what I needed.”

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“The purchase works really well. The delivering of the package was quick.”

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“Product at a great price and delivered quickly. Good job.”

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“Delivered on time and the right product was delivered in good condition.”

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“Ordered on Thursday and received on Friday. Received the wrong termination kit. Issue was addressed and remedied the next business day. Excellent customer service. Will definitely do business with you again.”

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“Fantastic customer service! I never had to pick up the phone!! Stellar communication from start to finish thru email contact and order tracking. Great pricing also....Thx!”

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“Very quick shipment of order, got it faster than I was actually ready to install. Best price that I found with a dependable, trustworthy company/site. I do wish that price displayed was best price obtainable, because it seems I bought two 6 station Rainbird modules through Amazon (fulfilled by Big Frog) for less than price found on Big Frog website? I know retailer needs to make $, but I try to watch the $ I spend & that type of situation makes me a bit uneasy about just placing an order without checking other sellers.”

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“Correct parts although took a while longer because they needed inventory”

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“Easy on line ordering, shipped out right away, arrived in a timely fashion with notices as to when it arrived.”

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“It's neatly packaged and arrived on time. Good quality and will order again.”

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“Fast delivery. Pricing good. I had an issue with a part of the equipment and addressed the issue quickly. Good, no great supplier.”

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“My order was filled as requested and arrived one day earlier than anticipated; I will order form Big Frog again when I need sprinkler supplies.”

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“Ruby troubleshooted a parts compatibility issue I had after receiving my order. I was ready to send everything back and order the correct parts when she called a technical expert to find the solution. She was on top of it, friendly & polite, and got me out of my situation with just one phone call. Thank you!”

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“Easy to use ordering process, excellent product, on time delivery,”

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“They delivered the product quickly and it was as-described. For a reasonable price, too.”

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“All I needed was a riser extension. Local box stores acted like I was asking for a reinvention of the wheel. Other sites had the risers but priced them like gold. Big Frog had exactly what I needed and priced very reasonably. Delivery was EXTREMELY quick. I have found my site for my sprinkler needs!!!”

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“Great price and fast shipping. Completely satisfied with the product and the purchasing process at Big Frog Supply”

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“It was inexpensive, easy to order, fast and worked as designed.”

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Big Frog Supply is rated 4.8 based on 5,969 reviews